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We absolutely loved this hotel. The staff were beyond amazing! The location was centrally located and easy to get anywhere we needed to go. We will defiantly put this at the top of the list.
After weeks of research and looking a various places to stay in Tulum, I came across this hotel last minute and ended up booking my room without much prior investigating. So glad I decided to stay here on a whim rather than all the other places I spent hours looking into to. Couldn't have asked for ...
Hotel COCO Tulum, as everything in Tulum is a bit overpriced. Yes, it is beach front, the architecture is simple but very beautiful with the gardens etc.. But for the price we payed I would be more happy if I didn't have to use a shared bathroom or be weaken up in the middle of the night with a mouse ...
Hotel was above and beyond of what we expected, rooms were breathtaking, staff was amazing . We had the greatest Angel (Carmen) assigned to us and she made sure we were taken care of in regard to spa, tours and room. Can’t wait to go back . Most relaxing place ever been to . Highly recommend
The only problem we had was certain rooms had excessive noise from techno-music party held on the property on Saturday nights that lasts until 3am.
The rooms are cabanas in a mini jungle, 15 minutes from the Main Street in town. I can see how it would appeal to lots of people however you need to have torch/flashlight as the lights in the room are so dim, I could barely see. The restaurant and bar didn't seem to be open which was a shame. I was ...
Hotel rooms are dated and our first room smelled of sewage. Hotel staff promptly moved us when we complained. New room was larger and on the top floor. Bedding and bathroom were clean but there were a lot of bugs on the floor, which indicated the room had not been occupied and cleaned in a little ...
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