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Expedia-verified reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Junior Suite Single use, newly refurbished
559 square feet
1 King Bed and 1 Double Sofa Bed 2 Double Beds and 1 Double Sofa Bed
Room sleeps 1 guest
Select dates to see price
Other room types
Junior Suite, Garden View (Newly refurbished)
559 square feet
2 Double Beds and 1 Double Sofa Bed 1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 King Bed with Sofa bed (Newly refurbished)
720 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
4-star property with pools, private beach and full-service spa

Popular property highlights

Breakfast included
Free self parking
Free WiFi
On private beach
Business centre

Location

Nestled on the beach, this Kantenah resort is within 6 mi (10 km) of Xpu-ha Beach, Akumal Beach and Cenote Cristalino. Half Moon Bay and Riviera Maya Golf Club are also within 6 mi (10 km).

Resort features

Catch some rays on Grand Palladium White Sand Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 14 restaurants.

Room amenities

All 264 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and plasma TVs with cable channels. Guests will also find furnished balconies, iPod docking stations and room service (during limited hours).

Languages Spoken

  • English

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Grand Palladium White Sand Resort & Spa All Inclusive

Carr Federal Chetumal - Puerto Juarez, Kantenah, QROO 77710

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)
  • Dining availability is limited at one or more venues

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkelling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Football
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness

Kids' club

  • Supervised activities for children between 2 and 16 years old

Entertainment

  • On-site entertainment and activities
  • Access to on-site clubs

Not included

  • Golf green fees
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Snorkelling gear
  • Tennis lessons
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Access to on-site clubs included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Football included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Scuba diving lessons not included
  • Snorkelling gear not included
  • Aerobics classes/lessons included
  • Tennis lessons not included
  • On-site entertainment and activities included
  • Gratuities included
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • Minibar (all beverages included)
  • All non-motorised water sports included
  • Snorkelling included

Hotel Amenities

Grand Palladium White Sand Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Grand Palladium White Sand Resort & Spa All Inclusive, you can cool off in one of the 9 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast. Dining is available at one of the resort's 14 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 3 beach bars, 2 swim-up bars and 20 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive resort also offers a free kid's club, a kid's pool and outdoor tennis courts. On-site self-parking is complimentary.

Grand Palladium White Sand Resort & Spa All Inclusive has designated areas for smoking.

  • Free use of nearby fitness centre
  • Express check-in
  • Number of outdoor pools - 9
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Business centre
  • Porter
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Conference space size (meters) - 1525
  • On private beach
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Designated smoking areas
  • Shopping on site
  • Outdoor tennis courts - 6
  • Pool umbrellas
  • Total number of rooms - 264
  • Number of floors - 3
  • Number of buildings/towers - 8
  • Barbecue grill(s)
  • Rooftop terrace
  • Number of bars/lounges - 20
  • Number of beach bars - 3
  • Full-service spa
  • Number of swim-up bars - 2
  • Beach umbrellas
  • Free breakfast
  • Conference space
  • Billiards or pool table
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built – 2005
  • Beach sunloungers
  • Steam room
  • Free WiFi
  • Babysitting or childcare (free)
  • Sauna
  • Children's club (free)
  • Nightclub
  • Supervised childcare/activities (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Free RV, bus, truck parking
  • Number of restaurants - 14
  • Conference space size (feet) - 16415
  • Laundry facilities
  • Beach towels
  • Spa tub
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools -9
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts -6
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (free)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish

Parking

Free self parking , Free RV, bus, truck parking

Room Amenities

Grand Palladium White Sand Resort & Spa All Inclusive offers 264 forms of air-conditioned accommodation with iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies. 25-inch Plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Kantenah resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Air conditioning
  • Furnished balcony
  • Connecting/adjoining rooms available
  • Coffee/tea maker
  • Daily housekeeping
  • Sofa bed size double
  • Shower/tub combination
  • Phone
  • Free bottled water
  • Ceiling fan
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Plasma TV
  • Iron/ironing board
  • Number of bathrooms - 1
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Desk
  • In-room climate control (air conditioning)
  • Slippers
  • iPod docking station

Where to Eat

Guests are offered a complimentary buffet breakfast.

Bahia E Brasa – This theme restaurant specialises in Brazilian cuisine and only serves dinner.Guests can enjoy drinks at the bar.

Ribs More – This theme restaurant specialises in Tex-Mex cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Portofino – This theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

La Lola – This theme restaurant specialises in Spanish cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Punta Emilia – On-site theme restaurant. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

A private beach and outdoor tennis courts are featured at the resort. 9 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Snorkelling nearby
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing on site
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Segway rental/tour on site
  • Boat tours nearby
  • Fitness classes on site
  • Basketball on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Sailing nearby

Spa Services

Zentropia has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 16
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

No cots (infant beds) available

One child stays free

No lifts

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per day and includes use of:

  • – Sauna
    – Spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Palladium White Sand Kantenah
  • Grand Palladium White Sand Resort
  • Grand Palladium White Sand Solidaridad
  • Grand Palladium White Sand Resort All Inclusive Kantenah
  • Grand Palladium White Sand All Inclusive Kantenah
  • Pallaum White d Inclusive Kan
  • Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

One child aged 2 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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