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Overview of Dreams Tulum Resort & Spa

Photo gallery

2 outdoor pools, pool umbrellas, pool loungers
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationTulum National Park2 min drive
    Popular LocationLabnaHa Ecopark Adventures4 min drive
    Popular LocationSoliman Bay9 min drive
    AirportTulum, Quintana Roo (TUY)9 min drive
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  • Junior Suite, 1 King Bed, Garden View (Preferred Club)

    Room amenities

    • 547 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Garden View (Preferred Club)
  • Hacienda Preferred Club Suites

    Room amenities

    • 623 sq ft
    • Ocean view
    • Sleeps 3
    • 2 Double Beds OR 1 King Bed
    More detailsHacienda Preferred Club Suites
  • Breakfast Plan Deluxe Garden View King

    5/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsBreakfast Plan Deluxe Garden View King
  • Junior Suite Double Garden View

    3.9/5 guest room rating

    Room amenities

    • 547 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsJunior Suite Double Garden View
  • Deluxe Room, garden view 1 king bed Adults Only

    5/5 guest room rating

    Room amenities

    • 451 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, garden view 1 king bed Adults Only
  • Junior Suite King Garden View

    3.9/5 guest room rating

    Room amenities

    • 547 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite King Garden View
  • Preferred Club Deluxe Garden Swimout 2 Double beds

    Room amenities

    • 451 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsPreferred Club Deluxe Garden Swimout 2 Double beds
  • Deluxe Room 1 King Bed Ocean View

    4.1/5 guest room rating

    Room amenities

    • 451 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room 1 King Bed Ocean View
  • Deluxe Room, 1 King Bed, Garden View

    4.6/5 guest room rating

    Room amenities

    • 451 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Garden View
  • Deluxe Garden view 2 double beds, adults only

    Room amenities

    • 451 sq ft
    • Sleeps 3
    • 2 Double Beds
    More detailsDeluxe Garden view 2 double beds, adults only
  • Preferred Club Junior Suite Double Ocean View Double

    Room amenities

    • 547 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsPreferred Club Junior Suite Double Ocean View Double
  • Junior Suite, 2 Double Beds, Garden View (Preferred Club)

    Room amenities

    • 547 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsJunior Suite, 2 Double Beds, Garden View (Preferred Club)
  • Deluxe Ocean View 2 Double Bed

    Room amenities

    • 451 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Ocean View 2 Double Bed
  • Breakfast Plan Junior Suite Garden View Double

    Room amenities

    • 547 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsBreakfast Plan Junior Suite Garden View Double
  • Preferred Club Honeymoon Suite

    Room amenities

    • 627 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsPreferred Club Honeymoon Suite
  • Preferred Deluxe 1 King Bed Garden Swimout Adults Only

    Room amenities

    • 451 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsPreferred Deluxe 1 King Bed Garden Swimout Adults Only
  • Preferred Club Junior Suite Ocean Front, king bed

    3.9/5 guest room rating

    Room amenities

    • 547 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsPreferred Club Junior Suite Ocean Front, king bed
  • Hacienda Club Presidential Suite

    Room amenities

    • 1948 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsHacienda Club Presidential Suite
  • Preferred Club Junior Suite King Ocean View King

    Room amenities

    • 547 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsPreferred Club Junior Suite King Ocean View King
  • Deluxe Room, 2 Double Beds, Garden View

    4.4/5 guest room rating

    Room amenities

    • 451 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds, Garden View
  • Preferred Club Deluxe Garden Swimout 1 king bed

    Room amenities

    • 451 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsPreferred Club Deluxe Garden Swimout 1 king bed
  • Breakfast Plan Deluxe Garden View Double

    Room amenities

    • 463 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsBreakfast Plan Deluxe Garden View Double
  • Standard Room

    4.3/5 guest room rating

    Room amenities

    • 451 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsStandard Room
  • Preferred Club Deluxe 2 Double Beds Garden Swimout Adults Only

    Room amenities

    • 451 sq ft
    • Sleeps 3
    • 2 Double Beds
    More detailsPreferred Club Deluxe 2 Double Beds Garden Swimout Adults Only
  • Preferred Club Junior Suite Ocean Front 2 Double Beds

    4.4/5 guest room rating

    Room amenities

    • 547 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsPreferred Club Junior Suite Ocean Front 2 Double Beds
  • Deluxe Room, 1 King Bed, Garden View (Junior)

    Room amenities

    • 515 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Garden View (Junior)
  • Breakfast Plan Junior Suite Garden View King

    Room amenities

    • 547 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsBreakfast Plan Junior Suite Garden View King

About this area

Tulum

Located in Tulum, Dreams Tulum Resort & Spa is next to a golf course and on a private beach. The area's natural beauty can be seen at Tulum National Park and Gran Cenote, while LabnaHa Ecopark Adventures and Xel-Há Park are popular local attractions. Travelling with kids? Consider Tulum Monkey Sanctuary and Jungle Place. Spend some time exploring the area's activities, including golf lessons.
Visit our Tulum travel guide
Popular Location

What's nearby

  • Tulum National Park - 2 min drive
  • LabnaHa Ecopark Adventures - 4 min drive
  • Soliman Bay - 9 min drive
  • Playa Ruinas - 12 min drive
  • Tulum Mayan Ruins - 12 min drive

Restaurants

  • Bordeaux — 1 min walk
  • El Patio — 1 min walk
  • Oscar & Lalo - 7 min drive
  • Chamicos - 9 min drive
  • La Coqueta - 9 min drive

About this property

Dreams Tulum Resort & Spa

4.5-star hotel with pools, private beach and full-service spa
Catch some rays on Dreams Tulum Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 9 restaurants. All 432 individually decorated rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include furnished balconies or patios, DVD players and flat-screen TVs.
Dreams Tulum Resort & Spa offers 432 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, an outdoor tennis court, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

All-inclusive details

All-inclusive room rates at Dreams Tulum Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking

Food and drink

  • Buffet and à la carte meals, snacks and beverages included
  • 9 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Tennis
  • Volleyball
  • On-site winery

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • DVD player
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Conference centre (5460 square feet of space)

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cots/infant beds
  • Free rollaway beds
  • Linens

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • DVD player
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free international calls
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dreams Tulum Resort All Inclusive
Dreams Tulum
Dreams Tulum All Inclusive
Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort All Inclusive
Dreams Tulum All Inclusive
Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel
Hotel Dreams Tulum Resort & Spa - All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Resort All Inclusive
Dreams All Inclusive
Dreams Tulum & Inclusive Tulum
Dreams Tulum Resort Spa
Dreams Tulum & Spa Tulum
Dreams Tulum Resort & Spa Hotel
Dreams Tulum Resort & Spa Tulum
Dreams Tulum Resort & Spa Hotel Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Tulum Resort Spa Optional All Inclusive

Frequently asked questions

Can I cancel my reservation for free at Dreams Tulum Resort & Spa and receive a full refund?
Yes, Dreams Tulum Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Dreams Tulum Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Dreams Tulum Resort & Spa have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Dreams Tulum Resort & Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Dreams Tulum Resort & Spa?
Self-parking and valet parking are free at this property.
What time is check-in at Dreams Tulum Resort & Spa?
Check-in is from 3 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Dreams Tulum Resort & Spa?
Checkout is at noon. Late checkout is available for a fee (amount may vary).
Are there all-inclusive benefits at Dreams Tulum Resort & Spa?
Some rate plans available at this hotel are all-inclusive.
Where is Dreams Tulum Resort & Spa located?
Located in Tulum, this beachfront hotel is next to a golf course and within 3 mi (5 km) of Tulum National Park and LabnaHa Ecopark Adventures. Xel-Há Park and Tulum Mayan Ruins are also within 6 mi (10 km).
4.0
Very good
5 - Excellent
452
4 - Good
263
3 - Okay
144
2 - Poor
53
1 - Terrible
60

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2020

3/5 Okay

Travelled with partner, Travelled with group
Happy face iconLiked: Cleanliness, property conditions & facilities
Good: Super clean and well maintained grounds. Friendly entertainment crew, especially Victor and bartender, Raul. Spacious room. Variety of dinner restaurants without having to make reservations. Great for families Bad: beach area us super rocky, unable to swim without injuries to toes (although staff does great job cleaning seaweed and trash daily). Breakfast area is crowded and super slow (only one buffet area opened for breakfast) preferred club is a joke, they only have several premium liquors available and it seems they only open one bottle every other day, (I sampled don julio añejo once during my stay because bottle had just finished everytime I tried). Preferred beach bar shuts down at 5pm, and indoor preferred bar at 10pm. Unsupervised children in the pool and hotel staff doesn't care to ask parents to supervise their kids jumping from a bridge which connects one side of pool to the other and has a lot of foot traffic.
Stayed 6 nights in Nov 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, definitely a little getaway . Spoke to staff, and they are still barely opening up activities due to covid 19. But over all still have a bunch to do and even relax by the pool or the ocean, walking distance .
Stayed 4 nights in Nov 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading the reviews before good and bad ones. I was very open mind it about the pandemic situation. To my surprise Very nice place, cleanliness, friendly, very attentive in details. I don’t understand why people complained or are picky on reviews. Yes restaurants were limit to pandemic, but come on, if you don’t like the food or the place, stay home and listen to your governments. Stay Home. Other than that. Very comfortable family place. With the pandemic situation I have to give a 5 star review due to very good safety protocols.
Stayed 3 nights in Nov 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience while at Dreams. Enjoyed the music entertaining. Even tho it rained a lot one day i was able to still enjoy myself. De debítela will return.
Stayed 5 nights in Nov 2020

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