Title: Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club Beachfront, with outdoor pool ![Exterior](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/70808e99.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Bungalow, Shared Bathroom, Garden View | 1 bedroom, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/524eb2bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room, 1 King Bed, Partial Sea View | 1 bedroom, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/ade18853.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Quadruple Room, Partial Ocean View | 1 bedroom, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/69de1e08.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/98913974.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Tulum Beach, Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club has plenty to offer. Guests can connect to free in-room WiFi. VIP Access 8.8 Excellent ## Popular amenities - Room service - Pool - Housekeeping - 24/7 front desk - Air conditioning - Parking included £64 includes taxes & fees 13 Oct - 14 Oct VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 12 - Oct 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 8 of 8 rooms ![Superior Double Room, 1 King Bed | 1 bedroom, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/c8cb9784.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free rollaway/extra beds Separate bedroom Ceiling fan Private bathroom Hairdryer Laptop workspace - 538 sq ft - Sleeps 2 - 1 King Bed ![Superior Double Room, 1 King Bed, Partial Sea View | 1 bedroom, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/9223dce2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 King Bed, Partial Sea View 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free rollaway/extra beds Separate bedroom Ceiling fan Private bathroom Laptop workspace Desk - 538 sq ft - Partial sea view - Sleeps 2 - 1 King Bed ![1 bedroom, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/88cb6c21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Sea View ### Highlights Balcony Air conditioning Free rollaway/extra beds Mini-fridge Separate bedroom Ceiling fan Private bathroom Hairdryer - 538 sq ft - Sea view - Sleeps 2 - 1 King Bed ![Deluxe King Ocean View with Jacuzzi | 1 bedroom, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/004a8b08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Ocean View with Jacuzzi 8.0 Very good 1 review ### Highlights Balcony Private outdoor hot tub Air conditioning Free rollaway/extra beds Kitchen Mini-fridge Separate bedroom Ceiling fan - 420 sq ft - Sea view - Sleeps 2 - 1 King Bed ![Superior Quadruple Room, Partial Ocean View | 1 bedroom, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/69de1e08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room, Partial Ocean View ### Highlights Balcony Air conditioning Free rollaway/extra beds Separate bedroom Ceiling fan Private bathroom Hairdryer Laptop workspace - 538 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds and 1 Single Bunk Bed ![Basic Room, Shared Bathroom | 1 bedroom, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/9d339b70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, Shared Bathroom ### Highlights Air conditioning Free rollaway/extra beds Separate bedroom Ceiling fan Daily housekeeping - 420 sq ft - 1 bedroom - Sleeps 1 - 1 Single Bed ![Standard Bungalow, Shared Bathroom, Garden View | 1 bedroom, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/05faeacd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Bungalow, Shared Bathroom, Garden View ### Highlights Air conditioning Free rollaway/extra beds Separate bedroom Ceiling fan Daily housekeeping - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Standard Bungalow, Shared Bathroom, Sea View | 1 bedroom, free rollaway beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/662e0b19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Bungalow, Shared Bathroom, Sea View ### Highlights Air conditioning Free rollaway/extra beds Separate bedroom Ceiling fan Daily housekeeping - 1 bedroom - Sea view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![9 restaurants, lunch, dinner served; Asian cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,954 reviews £199 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=145e942a-9e42-4f51-9bad-8abaad389bf0&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70501700/70501666/47376a15_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Mia-Tulum-Resort.h113245073.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Mia-Tulum-Resort.h113245073.Hotel-Information) ## About the area Located on the beach, Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club is in Zona Hotelera, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. [Visit our Tulum travel guide](https://www.expedia.co.uk/Tulum.dx182189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.15540%2C-87.45657&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xm0QHPeD3LjLBfF0E__t3cu6Q0I=) Boca Paila, Tulum, QROO, 77780 ### What's nearby - Ven a la Luz Sculpture - 6 min walk - 0.4 miles - Tulum Beach - 1 min drive - 0.3 miles - Las Palmas Public Beach - 8 min drive - 4.2 miles - Playa Paraiso - 10 min drive - 4.7 miles - Tulum Mayan Ruins - 15 min drive - 7.5 miles ### Getting around - Tulum Intl. Airport (TQO) - 56 min drive ### Restaurants - ‪Tacos Papi - ‬4 min walk - ‪Checkpoint Ciao - ‬4 min walk - ‪Starbucks - ‬5 min walk - ‪Chambao - ‬5 min walk - ‪Taboo Beach Club - ‬4 min walk ## About this property ### Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club Hotel near Tulum Beach Located close to Tulum National Park, Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club has plenty to offer. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self-parking - Outdoor furniture, smoke-free property and concierge services - A 24-hour front desk Room features All 50 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi. Other conveniences in all rooms include: - Free extra beds, ceiling fans and daily housekeeping ## Similar properties ![2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/112000000/111920000/111918700/111918641/b3c3466b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Tulum Tulum - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 81 reviews £62 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=111918641&PinnedHotelID=111918641&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187077/ac8324ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naala Tulum Zama - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 620 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=58187077&PinnedHotelID=58187077&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15940000/15937400/15937308/91a100e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nueva Vida de Ramiro Zona Hotelera - 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Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 884 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=20510415&PinnedHotelID=20510415&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, free beach cabanas, sun-loungers](https://images.trvl-media.com/lodging/18000000/17940000/17937100/17937052/fe4b190b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 608 reviews £174 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=17937052&PinnedHotelID=17937052&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/ce1eded2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maya Tulum by G Hotels Zona Hotelera - Pool - Spa - Pet-friendly - Parking included 7.8 Good 398 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=16476867&PinnedHotelID=16476867&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/95000000/94780000/94773900/94773868/791dba20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La conchita Tulum Zona Hotelera - Free WiFi - Air conditioning - Bar - Housekeeping 9.2 Wonderful 145 reviews £51 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=94773868&PinnedHotelID=94773868&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, free beach cabanas, sun-loungers](https://images.trvl-media.com/lodging/24000000/23430000/23427500/23427460/6d86caec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alquimia Hotel Boutique Zona Hotelera - On private beach - Pool - Spa - Pet-friendly 8.8 Excellent 87 reviews £44 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=23427460&PinnedHotelID=23427460&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/112000000/111610000/111609900/111609856/ed0eb1f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Otonomus Tulum Tulum - Pool - Kitchen - Washer - Dryer 8.6 Excellent 150 reviews £56 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=111609856&PinnedHotelID=111609856&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Things to do - Outdoor pool ### Family friendly - Free rollaway/extra bed - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Concierge services - Housekeeping (daily) ### Outdoors - On the beach - Outdoor furniture ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free rollaway/extra bed ### Bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Food and drink - Limited room service ### More - Air conditioning - Ceiling fan ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free rollaway/extra beds! Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: MXN 2000 per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Mía Tulum Resort Hotel Mía Tulum Resort Tulum Mía Tulum Resort Hotel Tulum ## Frequently asked questions ### Does Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club? > As of 12 Oct 2025, prices found for a 1-night stay for 2 adults at Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club on 13 Oct 2025 start from £63.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Tulum-Hotels-Mia-Tulum-Resort.h113245073.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club? > Self-parking is free at this property. ### What time is check-in at Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club? > Checkout is at noon. ### Where is Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club located? > Nestled on the beach, this Zona Hotelera hotel is within a 5-minute walk of Tulum Beach and Ven a la Luz Sculpture. Tulum National Park and Jaguar Park are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 34 8 - Good 11 6 - Okay 4 4 - Poor 3 2 - Terrible 1 ### 8.4/10 Cleanliness ### 9.0/10 Staff & service ### 8.0/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### MAVIS CLAUDIA 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay! ##### MAVIS CLAUDIA Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Elba 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service ![](https://a.travel-assets.com/ugc/hotel-reviews/471777d8-0ee3-46eb-98d7-e8738563ba07-1756905934893.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elba Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### ALBERTO Antonio 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities everything was great very good staff and service ##### ALBERTO Antonio Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Malek 6 Aug 2025 Liked: Cleanliness, staff & service Staff was amazing ##### Malek Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### MIRIAM CECILIA 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful and beautiful hotel, the rooms are very big, with balcony, there is a pool and they close it very late! So it’s very cool after a day of activities you can come back to enjoy the pool, the restaurant amazing! Juan is very nice and took a very good care of us, overall it’s a great place to stay at Tulum I would come back! ##### MIRIAM CECILIA Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Jolene Joan 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property itself was nice. ##### Jolene Joan Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Nikolai 11 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities staff was exceptionally and excellent!!! ##### Nikolai Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Geral 8 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing location ! Staff is always helpful and friendly. Second time staying. Def our go to spot on the beach !!! ![](https://a.travel-assets.com/ugc/hotel-reviews/adc62d7d-0325-4fff-993f-ebe0b9d2a6a9-1752000652965.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8d818328-2a59-4744-a468-4c7ddfa8bc5d-1752000654461.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Geral Stayed 3 nights in Jul 2025 ### 8/10 Good #### Amanda 20 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was very attentive ##### Amanda Stayed 4 nights in Jun 2025 ### 8/10 Good #### Ashleigh 1 Oct 2025 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness This was a great place on the beach, although the cleanliness standards were not up to par the customer service made up for it. They did put us in a different rooms after realizing the initial room was not clean and we still had to clean a bit. The hotel had a great beach party on Sunday seems like the place to be. I’ve been all over Mexico and and I think Tulum is interesting, love the cenotes and culture but the police checkpoints and potential corruption is evident just in this area, just something to be aware of. There also was quite a bit of sargassum (seaweed) this time of year. ![](https://a.travel-assets.com/ugc/hotel-reviews/147056af-be30-44b0-b3ec-aee7c4f9187b-1759339378779.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f4a02862-5459-4b38-85d1-e4b483d0ade8-1759339377936.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a645c596-a8a1-42ed-b20e-6a9acccc19dc-1759339378754.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/086eefe5-88e6-4f77-8c2b-6aa00d795021-1759339378502.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ashleigh Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Sahiba 7 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel. Staff is so kind and helpful. It’s beautiful, clean and would stay here again and again. Love this place so much ##### Sahiba Stayed 2 nights in May 2025 ### 10/10 Excellent #### Crystal 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a great 2 day!!! Room was perfectly located by the ocean. Around a lot of food and shopping. Parking was easy, check in and out were easy. Thanks for decorating for my birthday. I will return ##### Crystal Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Miguel 7 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ##### Miguel Stayed 4 nights in Jun 2025 ### 4/10 Poor #### Perla 15 Aug 2025 Disliked: Cleanliness, amenities Pool is in horrible shape. Sargassum is so bad, you can smell all the way to the street. We had to leave a day early since we couldn’t use the beach not the pool. ##### Perla Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Sonia 13 Aug 2025 Liked: Cleanliness Disliked: Staff & service, amenities Generally the staff were quite nice, and helpful but the restaurant staff were slow to respond or didn't respond at all to requests like hot sauce for breakfast. In the afternoon you could only get food at the pool where it was loud, drinking and waiters simply walked past me on the patio. Finally, upon checkout the general manager was absolutely demeaning and unprofessional, making me come back to the office after checkout regarding a discrepancy with a missing coffee cup. Definitely would choose somewhere else next time and won't stay at a Mia resort in the future because of his actions and demeanor ##### Sonia Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Claudia 7 Aug 2025 Disliked: Amenities No beach!! at this beachfront resort!! Unfortunately this property made no mention that their beachfront resort was completely covered in Sargasso Sea grass all along the Tulum coast. The main reason for our holiday trip. A complete waste of money and time spent. Resort would have been enjoyable if the beach water was actually accessible. It stank of sulfur most of the days. Also, staff member at the dining actually scammed us into paying for free breakfast implying “gratuity” was mandatory. We discovered next day from the front staff member that this was not required! What a shame on them! I don’t recommend this place. ![](https://a.travel-assets.com/ugc/hotel-reviews/c383af4d-d839-4322-b380-2175e3d99f3d-1754540987460.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Claudia Stayed 5 nights in Jul 2025 ### 4/10 Poor #### Lyne 25 Jul 2025 Liked: Staff & service Disliked: Amenities We arrived long after check in time but our room was still not ready. We were asked to wait by the beach. Upon seeing the beach, I was incredibly disappointed. Sargassum 3 ft thick and 100 feet into the water. The stench was nauseating. Moved towards the pool and saw it was very small and the water was filthy. The DJ was playing music so loudly that having a conversation was impossible. We made plans to leave ASAP. In the room, no TV or radio (we were told to connect with each other!). The resort has no evening entertainment and the road outside the hotel did not seem very safe to walk. Oh...and the sand? Entire resort covered in sand, no walkways anywhere. It's very pretty but not for me. ![](https://a.travel-assets.com/ugc/hotel-reviews/c9687a70-002f-4802-8d90-765700072fc0-1753459314006.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cbbba391-ec5c-4455-a11a-0b7e8ce2278b-1753459314005.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lyne Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Adriana 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un hotel muy bonito y cómodo , asi mismo el personal es amable ##### Adriana Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### ALFONSO 16 Sept 2025 ##### ALFONSO Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Claudia 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantó la comodidad de la habitación ##### Claudia Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sebastián 8 Sept 2025 ##### Sebastián Stayed 1 night in Sep 2025 ### 10/10 Excellent #### BRENDA 31 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien ##### BRENDA Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Roberto 21 Aug 2025 ##### Roberto Stayed 1 night in Aug 2025 ### 8/10 Good #### Denise 12 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Denise Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Rene 10 Aug 2025 Liked: Staff & service El personal Muy amable! Pero un England total la habitation, sucio, viejo , los productos de Javon ni las letras se distinguian. 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