Title: NAJ Boutique Hotel-Aldea Zama Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=91064339&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # NAJ Boutique Hotel-Aldea Zama Luxury aparthotel with rooftop terrace and 24-hour front desk ## Photo gallery for NAJ Boutique Hotel-Aldea Zama ![BBQ/picnic Area - NAJ Boutique Hotel-Aldea Zama (Tulum)](https://images.trvl-media.com/lodging/92000000/91070000/91064400/91064339/f6ed60df.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Balcony view - NAJ Boutique Hotel-Aldea Zama (Tulum)](https://images.trvl-media.com/lodging/92000000/91070000/91064400/91064339/e258f106.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Penthouse | Egyptian cotton sheets, premium bedding, down duvets - NAJ Boutique Hotel-Aldea Zama (Tulum)](https://images.trvl-media.com/lodging/92000000/91070000/91064400/91064339/6834b3ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, pool loungers - NAJ Boutique Hotel-Aldea Zama (Tulum)](https://images.trvl-media.com/lodging/92000000/91070000/91064400/91064339/a53cd6d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - NAJ Boutique Hotel-Aldea Zama (Tulum)](https://images.trvl-media.com/lodging/92000000/91070000/91064400/91064339/cab78331.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies NAJ TULUM welcomes visitors to Zama with a sun-drenched rooftop terrace offering spectacular views. Guests cool off in the shaded outdoor pool and enjoy amenities like on-site laundry. The helpful concierge arranges bike and scooter rentals for exploring. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Kitchen - Parking included - Free Wi-Fi - Air-conditioning - Laundry room £62 includes taxes & fees 12 Jan - 13 Jan VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 6 - Jan 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=91064339&PinnedHotelID=91064339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=91064339&PinnedHotelID=91064339&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=91064339&PinnedHotelID=91064339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=91064339&PinnedHotelID=91064339&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=91064339&PinnedHotelID=91064339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=91064339&PinnedHotelID=91064339&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=91064339&PinnedHotelID=91064339&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=91064339&PinnedHotelID=91064339&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Deluxe Room ![Balcony view](https://images.trvl-media.com/lodging/92000000/91070000/91064400/91064339/27606a74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available - 1 bedroom - Sleeps 2 - 2 Large Single Beds ### View all photos for Deluxe Apartment ![Deluxe Apartment | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/92000000/91070000/91064400/91064339/5aa8a412.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Large Single Sofa Bed ### View all photos for Deluxe Suite ![Deluxe Suite | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/92000000/91070000/91064400/91064339/b0ddb19e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Single Sofa Bed ### View all photos for Luxury Penthouse ![Luxury Penthouse | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/92000000/91070000/91064400/91064339/6834b3ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Penthouse ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Single Sofa Bed ### View all photos for Family Apartment ![Family Apartment | Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/92000000/91070000/91064400/91064339/21dca1de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Single Beds ## You may also like Ad ![2 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 297 reviews £71 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=3e198404-c3b3-4487-ad3c-2942e546a227&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/108000000/107790000/107788100/107788093/548f80d1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Tulum by IHG Tulum City Center - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 63 reviews £66 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Tulum-Hotels-Selina-Tulum-Downtown.h107788093.Hotel-Information?chkin=2026-1-15&chkout=2026-1-16&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=3e198404-c3b3-4487-ad3c-2942e546a227&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70510000/70501700/70501666/5930300e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 285 reviews £421 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=3e198404-c3b3-4487-ad3c-2942e546a227&top_cur=GBP) Ad ![Lake](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/73000000/72550000/72542900/72542835/5e255a08_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World Tulum - Pool - Spa - Parking included - Restaurant 9.6 Exceptional 37 reviews £553 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Tulum-Hotels-WAKAX-HACIENDA.h72542835.Hotel-Information?chkin=2026-1-12&chkout=2026-1-13&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=3e198404-c3b3-4487-ad3c-2942e546a227&top_cur=GBP) Ad ![Children’s play area – outdoor](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/w3840h2872x0y3-5003acb0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids’ pool 8.4 Very good 1,995 reviews £258 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=3e198404-c3b3-4487-ad3c-2942e546a227&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-NAJ-TULUM.h91064339.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-NAJ-TULUM.h91064339.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.19581%2C-87.46478&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_3G31HsviYvqEhJDL_3JVJ3yObs=) CTO YAAX, Aldea Zama Manzana 3 Lote 3, TLM Fracc Mayazama, Tulum, QROO, 77760 #### What's nearby - Jaguar Park \- 5 min drive \- 1.1 miles - Hunab Lifestyle Center \- 5 min drive \- 1.4 miles - Hospital de Tulum \- 5 min drive \- 1.2 miles - Dos Aguas Park \- 6 min drive \- 0.9 miles - Holistika Art Walk \- 6 min drive \- 1.3 miles #### Getting around - Tulum Intl. Airport (TQO) - 48 min drive #### Restaurants - ‪Coco Cafe - ‬17 min walk - ‪Delicia - ‬3 min drive - ‪Jasmine - ‬17 min walk - ‪Olio - ‬3 min drive - ‪Guacamole Club - ‬3 min drive ## About this property ### NAJ Boutique Hotel-Aldea Zama Luxury aparthotel with rooftop terrace and 24-hour front desk An outdoor pool, a rooftop terrace and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Each apartment features a kitchen with a fridge and a stovetop, plus free WiFi and a Smart TV with digital channels. Comforts include a Select Comfort bed and Egyptian cotton sheets, and guests will also find conveniences, such as a dining area and a sitting area. NAJ Boutique Hotel-Aldea Zama offers 14 air-conditioned accommodations with laptop-compatible safes and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. 53-inch Smart televisions come with digital channels. Accommodation at this 5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include computer monitors and printers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis. Recreational amenities at the aparthotel include an outdoor pool. 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In-room massages - Outdoor pool - Pool loungers - Pool umbrellas ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Kitchen - Blender - Cleaning supplies - Cookware, dishware, and utensils - Espresso maker - Freezer - Full-sized refrigerator/freezer - Hob - Ice maker - Mixer - Paper towels - Toaster ### Dining - Champagne service ### Bedrooms - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding - Select Comfort mattress ### Bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Separate dining area - Separate sitting area ### Entertainment - 53-inch Smart TV with digital channels ### Outdoor areas - Fully-fenced - Garden - Outdoor furniture - Picnic area - Rooftop terrace ### Laundry - Laundry facilities ### Work spaces - Computer monitor - Printer ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rug in room - Lift (90 centimetre wide door) - Stair-free path to entrance - Tile flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Smoke-free property ### Services and conveniences - 24-hour front desk - Blackout drapes - Concierge services - Daily housekeeping - Free bottled water - Guidebooks - Iron/ironing board - Laptop-compatible safe - Proposal/romance packages - Restaurant dining guides - Safe at front desk ### Location highlights - Near the ocean ### Things to do - Bicycle rentals - Scooter/moped rentals - Windsurfing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Outdoor lighting - Security system - Window guards - Fire extinguisher ### General - 14 units - Bicycle rentals - Cleaning products are eco-friendly - Connecting units available - Garden - Individual decor - Individual furnishings - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: USD 15 Contactless check-in and check-out are available ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability Late check-out fee: USD 15 Express check-out available ### Special check-in instructions Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Early check-in fee: USD 15 (subject to availability) - Late check-out fee: USD 15 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as NAJ TULUM Tulum NAJ TULUM Aparthotel NAJ TULUM Aparthotel Tulum ## Frequently asked questions ### Does NAJ Boutique Hotel-Aldea Zama have a pool? ### How much does it cost to stay at NAJ Boutique Hotel-Aldea Zama? ### Is NAJ Boutique Hotel-Aldea Zama pet-friendly? ### How much is parking at NAJ Boutique Hotel-Aldea Zama? ### What time is check-in at NAJ Boutique Hotel-Aldea Zama? ### What time is check-out at NAJ Boutique Hotel-Aldea Zama? ### Where is NAJ Boutique Hotel-Aldea Zama located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## NAJ Boutique Hotel-Aldea Zama Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Amenities ### 9.4 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 71 8 - Good 14 6 - Okay 2 4 - Poor 1 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Timothée 23 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazing staff ##### Timothée Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Gabriela 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The room was superb, had its own jacuzzi in it. Clean and great decor. Staff was very friendly. Highly recommend it ##### Gabriela Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Keltie 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Had a great time, always felt safe. Raquel was wonderful! ##### Keltie Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Samuel 13 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We loved our stay at the Naj. Braulio was very helpful with suggestions on restaurants and different places to visit. We had a beautiful and restful stay. ##### Samuel Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### jose 2 Dec 2024 Liked: Cleanliness, amenities One of the best places I’ve stayed at very relaxing and safe ##### jose Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Jonathan 7 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Hotel was clean and well kept. Rooms were exactly as described. Braulio was fantastic and helped make the trip special with excellent recommendations. ##### Jonathan Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Denis 24 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Note I didnt get an upgrade because I had the top grade penthouse accomodation. The entire property is well kept and spotless. The staff work hard and it shows. Raquel the TAJ Experience Curator was superbe and kept in touch everyday to inquire if anything was needed or arrange and make happen an excursion if I wanted one. I was here to rest from a hectic life and job back home. The bed was a sleep magnet and managed to extract all the fatigue from my body. The Taj is a fabulous and unique treasure and I'm grateful to have had the privilege to stay here. NOTE...in a previous feedback I erroneously mentioned that I did not get the VIP perk and that I had been downgraded. THIS WAS A MISTAKE AND I APOLOGIZE FOR THE CONFUSION. Please extend my deepest apologies to property management. ##### Denis Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Peter 28 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We had a great time at Naj Tulum. Overall high standard and beautifully decorated rooms. The terrace with the private pool was fantastic. Lastly the concierge Braulio was very helpful sharing good insights to enhance our Tulum stay and regularly checking in if he could be of assistance ##### Peter Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Chrystal Michelle 26 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything was clean, linens were great, bed was super comfortable. Access to variety store across street. Neighborhood is up and coming with a lot of new places, walking distance to great restaurants less about 15-20 min. Fairly quiet, except motor vehicle noise can be heard throughout night. We wanted of May so start of the off season. Would good back again! ##### Chrystal Michelle Stayed 4 nights in May 2025 ### 10/10 Excellent #### Emily Lopez 10 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Had an amazing stay at NAJ Tulum. The room gave off the tulum esthetics and we also had a private plunge pool. Had access to the roof top pool as well which was empty each time we went up which I loved! Braulio & Alfonso made us feel very safe and welcomed. Will definitely visit again when coming to tulum. Thanks again!! ##### Emily Lopez Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Anna 21 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication This is a nice quiet part of Tulum yet walkable i’m close to lots of stuff. The hotel staff was really communicative through ‎WhatsApps and was very accommodating. Our room was lovely very quiet nice balcony very decent kitchen. Would come back. ##### Anna Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Quentin 11 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication NAJ Tulum IS the perfect place for a quiet stay and easy access to the beach / Downtown. Braulio is the man of any situation! ##### Quentin Stayed 6 nights in Apr 2024 ### 10/10 Excellent #### Jon 28 Dec 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication We thoroughly enjoyed our stay at this establishment. The rooms were exceptional, the location exuded tranquility, and Manager Braulio provided a warm welcome, offering assistance with any inquiries, including detailed information about the local area, recommended destinations, and helpful tips. The entire staff exhibited remarkable hospitality, making it our earnest recommendation for anyone seeking accommodation. ##### Jon Stayed 12 nights in Dec 2023 ### 8/10 Good #### Lisset Alessandra Aguilar 7 May 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Our Experience at Naj was a very good one. Braulio, the host, was very friendly and helpful. The property is in the trendy Aldea Zama neighborhood. Good restaurants nearby. The property is well kept. It's a little noisy tho, there is a main road behind the building. ##### Lisset Alessandra Aguilar Stayed 7 nights in Apr 2024 ### 10/10 Excellent #### Nicole 2 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Big shoutout to Braulio for making this stay smooth and memorable. He went above and beyond to asure we were accommodated and even welcomed us with recommendations around the area to enjoy (events,food,etc). I was amazed of how beautiful this place was and the people in it made it better. Def one of the best places I’ve stayed at so far and the customer service was above and beyond ##### Nicole Stayed 6 nights in May 2024 ### 10/10 Excellent #### Shawnie 3 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Brujlio was the best host. He was there right when we arrived. He was the sweetest & welcoming host I ever dealt with. He made us feel like we were at home. We felt safe & comfortable. The pictures does this place no justice. This was our first time coming to Tulum & it looks like we will be back soon & often. The experience was so amazing. Such a beautiful place. I cant wait to come back. Thank you again Brujlio. ##### Shawnie Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### John 4 Dec 2024 Liked: Cleanliness, room comfort, communication #### Lazy days in a jungle maze Very unique hotel. A lot of thought went into the design of the rooms. Braulio our host was superb. He is a wealth of information and a font of energy. Location is a bit out of the way from the 'town center' but still walkable. Night time walks can be challenging because the area is not well lit and the design of this particular area is like a maze. Still, it is very flat and very safe and quiet. Would definitely stay here again. ![](https://a.travel-assets.com/ugc/hotel-reviews/A4F6FC03766D84C25A79CC7505D56BCD84CB50191733324083592.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AA56AAC031EDDEAAE1BF56B5B6B9C80ED2D2D80D1733324090284.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D2FF689738F47C54EAE09C69FFD7E947632A56F71733324077205.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0869DD8EF0AAA6A594822DBF88651886DBEA19831733324086105.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Melissa 7 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication My recent stay at the Naj exceeded my expectations in all ways. The penthouse suite is comfortable and spacious; the full kitchen was a very nice amenity for a longer stay and we used the room’s personal pool every single morning when we got up and evening night cap before bed. There is great coffee and breakfast walkable from the hotel, as well as an American-style convenience store with some fresh fruit options. The beach is not walkable but cheap cabs are available and the Naj has bikes, but we did not use them. Our stay was extraordinary and the hotel manager Braulio, ensured a flawless stay. Our stay at the Naj made our Tulum vacation unforgettable. ##### Melissa Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### Amanda N 20 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication We had a lovely 4 night stay the first week of June. Upon our arrival Braulio was there to greet us and show us to our room where he gave us an in depth tour of our quarters and a rundown of the property. He was available 24/7 for any questions and concerns. Room was clean and well appointed. The bed was very comfortable which is of the utmost importance to us when travelling. Parking was easy and we were within a mile of restaurants, bars, etc. if we find ourselves in Tulum again we will definitely return to this property. ##### Amanda N Stayed 4 nights in Jun 2024 ### 8/10 Good #### Eva 9 Sept 2024 Liked: Cleanliness, property conditions & facilities, communication Had a nice stay. Rooms and beds are comfy. Only thing is we asked for an upgrade and we were told it would be too expensive. Probably our one night stay wasn’t worth the upgrade for them but we were willing to do it if we were given the choice. Their loss. ##### Eva Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Roman 21 Dec 2023 Liked: Cleanliness, room comfort, communication #### The absolute best. Highly recommended! Our stay was nothing short of amazing. The property is new, with great design and styling. Spacious, comfortable bed, fast wifi, great AC. Plus the manager, Braulio, was always in touch - providing recommendations for the best places to eat/drink around Tulum. He was also helpful with some questions we had about the area. The only note - if you’re a light sleeper, it might be a little loud for you because of a nearby road, but it’s not too bad. Didn’t bother us after the first nice. Look no further, Naj Tulum is awesome. ##### Roman Stayed 8 nights in Dec 2023 ### 10/10 Excellent #### Dakota 25 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The hosts were Amazing Nath checked us in and made us feel right at home! The wonderful man at checkout not only help us carry our bags to our car but also give us so many wonderful recommendations!! Could not recommend this place enough will definitely be staying again! The roads are well paved there is grocery store “fresh market” 2 minutes down the road. And lots of cute restaurants around! If you are staying in the building closes to the main road you can hear a light hum of traffic but it didn’t keep me awake at all! There are 4 parking spots, we parked on the street and our car was perfectly safe, they have cameras to watch your car. They check in with me every step of the way upon booking and made me feel excited about the trip. You can tell that everyone who works on the property loves their job! The bed was cozy and everything was very clean the kitchen had everything we needed! This is a most stay location! (They do have beach towels that you can bring to the beach or Cenote with no charge as long as you bring them back!) ##### Dakota ### 10/10 Excellent #### Marie 18 Oct 2023 Liked: Cleanliness, property conditions & facilities, communication Had an amazing experience at Naj! Braulio, the hotel manager, went above and beyond to ensure my guest and I have a pleasant stay and gave great recommendations to fully immerse in Tulum culture. He was pleasant, communicative and very understanding. We stayed at a luxury apartment which came equipped with a stocked (with tools, appliances) kitchen, private jacuzzi, dining area and a television. We hotel-hopped at in Tulum and found Naj to have the best air conditioning and although we didn’t need it, the TV which no other hotel offered, was ideal for staying in and relaxing. Naj is strategically located in the up and coming Aldea Zama - the neighborhood is quiet and a bit off the main hotel zones or pueblo, but provides easy access to all other neighborhoods. Perfect for those with a car but there are plenty of taxis around. There are minimarts nearby but the Chedraui supermarket is a drive - which is okay as Naj has a full size refrigerator to stock up. Thank you Naj for your hospitality and a beautiful experience. Can’t wait to come back! ##### Marie Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Takeru 17 Dec 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication I was supposed to stay there for three nights but I had to cancel the first night due to the flight delay. The next day, I finally arrived there and checked in. The room looked even more spacious than I imagined. It turned out that the host, Braulio, very kindly upgraded my room because I missed staying for the first night. That was an amazing surprise for me. He even let me know all kinds of recommendations in the area (Restaurants, Bars, e.g…). He really takes care of the guests. I have to mention the property itself, too. I really liked the design of the room, exterior and the garden. Everything was very well designed and it has a great relaxing vibe. The kitchen is perfectly equipped and has everything you need(a coffee machine, a toaster and a juicer etc..) If you consider staying here, you may have to put a day of just spending time relaxingly without doing anything in NAJ on your itinerary (That's exactly what I should've done…) That's how relaxing and cozy this place is. I will definitely come back ##### Takeru ### 8/10 Good #### Katy 20 Dec 2023 Liked: Cleanliness, property conditions & facilities, communication The accomodation itself was very lovely - bed very comfortable, kitchennette useful and nice toiletries. The "private pool" was a cold plunge tub - nice to cool off after a day out. The communal rooftop pool is very small - can't swim properly and would be awkward if another person was already in. The rooftop view, loungers were nice. It's very noisy, we were in the room furthest away from a main road and still heard a lot of traffic noise with the doors shut. Obviously the noise was worse when sitting outside- not peaceful jungle vibes. The hotel is one of very few completed in the area and the rest are a complete construction site, so not nice to wonder around and there was plenty of construction noise too. The views are of unfinished hotels. The hotel is far from the town centre and the beach - if you want to stay there you'll want your own transportation or take taxis, both options are extortionate. We wanted to walk places but it'd be 45 mins on a dodgy road. There were no big supermarkets nearby so we were relying on the hotel for water which we could only get through the staff who'd bring a jug over - not ideal as we wanted to stay hydrated in the heat and must have been annoying for them too. There's no food outlets at the hotel and a handful of restaurants nearby are overpriced and rip tourists off. The accomodation was lovely overall but if I were you, I'd wait \~2 years when the area is more established and there are better links/shuttles to town/beach. ##### Katy ## Expedia's Latest Trends ### Hotels > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [La Valise Tulum, Member of Small Luxury Hotels](https://www.expedia.co.uk/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Hotel Ma'xanab](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Hotel Bardo](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Casa Malca](https://www.expedia.co.uk/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.co.uk/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mi Tulum](https://www.expedia.co.uk/Tulum-Hotels-Mi-Tulum.h33372347.Hotel-Information) > > [Coco Unlimited](https://www.expedia.co.uk/Tulum-Hotels-Coco-Limited.h20510415.Hotel-Information) > > [Prana Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Prana-Boutique-Hotel.h92983826.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.co.uk/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Elements Tulum Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Elements-Tulum-Boutique-Hotel.h16455930.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Ahau Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Hotel Panamera](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) ---