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Hotel Bardo

Photo gallery for Hotel Bardo

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of Hotel Bardo

VIP Access

Hotel Bardo

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
AV LA SELVA ENTRE KOHUNLICH, Tulum, QROO, 77780

Explore the area

  • Popular LocationCenote Crystal3 min drive
  • Popular LocationGran Cenote6 min drive
  • AirportTulum, Quintana Roo (TUY)7 min drive
  • Popular LocationLas Palmas Public Beach10 min drive

Choose dates to view prices

About this area

Tulum

Hotel Bardo is located in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Xel-Há Park and Tulum Monkey Sanctuary are also worth visiting.
Visit our Tulum travel guideOpens in a new window
Map

What's nearby

  • Cenote Crystal - 3 min drive
  • Gran Cenote - 6 min drive
  • SFER IK - 8 min drive
  • Las Palmas Public Beach - 10 min drive
  • Playa Paraiso - 11 min drive

Restaurants

  • Milam — 1 min walk
  • Bardo's Bar — 1 min walk
  • El Camello Jr - 9 min walk
  • Los Aguachiles Tulum - 10 min walk
  • La Barracuda - 11 min walk

About this property

Hotel Bardo

4-star Tulum hotel in Tulum City Center with full-service spa
A full-service spa, a restaurant and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, concierge services and dry cleaning. All 30 rooms boast private pools, and offer free WiFi and pillowtop beds. Guests will also find dining areas, sitting areas and private gardens.
Hotel Bardo offers 30 forms of air-conditioned accommodation with private pools and private plunge pools. This accommodation offers separate dining areas. Pillowtop beds feature down comforters and premium bedding. This Tulum hotel provides complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Healing Tulum. Services include deep-tissue massages and hot stone massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 9:00 AM–11:30 AM: USD 10-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Lockers available
  • No lifts
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Italian
  • Portuguese
  • Spanish

Outdoors

  • Outdoor entertainment area
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Spa open daily

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Dining room
  • Espresso maker
  • Free bottled water

Outdoor space

  • Garden

More

  • In-room massage
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Private plunge pool
  • Private pool
  • Separate sitting area
  • Window screens

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Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs welcome
Up to 44 lbs/20 kg
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 99 out of 118 reviews
5 - Excellent 84%
Rating 4 - Good. 9 out of 118 reviews
4 - Good 8%
Rating 3 - Okay. 6 out of 118 reviews
3 - Okay 5%
Rating 2 - Poor. 1 out of 118 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 118 reviews
1 - Terrible 3%

4.9/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just breathtaking, spa, yoga, temazcal experience. Excellent food. Price is up there but it is cuisine! Will come back to this piece of paradise
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bardo is one of the most beautiful hotels I have ever stayed at. Completely unique and takes your breath away. Both the rooms and the public common areas are kept very clean and feels 5-star.
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the peace is unique
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exceptional. So relaxing and made you forget about everything else, I felt so at peace. The staff was friendly and very accommodating. Definitely would go back.
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Hotel Bardo was nothing short of an amazing. Even after reading all of the amazing reviews, Hotel Bardo still exceeded my expectations. I honestly don’t have one single complaint. The ambience, cleanliness and overall aesthetic of the property was exceptional. The service and food was impeccable. This hotel is perfect for a honeymoon or baecation. Everything was so intimate and sexy. Seriously, this Hotel is the only place I will stay in Tulum.
Stayed 2 nights in Sep 2021