Title: Alaya Tulum Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=12260560&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Alaya Tulum Oceanfront paradise at Alaya Tulum combines beachside relaxation with adventure opportunities on Mexico's pristine Caribbean coastline ## Photo gallery for Alaya Tulum ![Suite, 1 King Bed, Beach View, Oceanfront | Premium bedding, in-room safe, blackout curtains, rollaway beds - Alaya Tulum (Tulum)](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/5951a052.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Panoramic Villa, 2 Bedrooms, Ocean View | Premium bedding, in-room safe, blackout curtains, rollaway beds - Alaya Tulum (Tulum)](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/cb4b8980.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Villa, 2 Bedrooms, Ocean View | Living area - Alaya Tulum (Tulum)](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/5a763afa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Villa, 2 Bedrooms, Ocean View | Premium bedding, in-room safe, blackout curtains, rollaway beds - Alaya Tulum (Tulum)](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/52464c17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed, Beach View, Oceanfront | Premium bedding, in-room safe, blackout curtains, rollaway beds - Alaya Tulum (Tulum)](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/49edf7db.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers relax on white sand beaches at Alaya Tulum, where eco-certified luxury meets tropical atmosphere. The beach bar serves refreshing cocktails while the spa offers Swedish massages. Yoga classes, dry cleaning services, and property-wide WiFi enhance the experience. VIP Access ## Reviews 9.6 Exceptional ## Popular amenities - Spa - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym £268 includes taxes & fees 13 Jan - 14 Jan VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 11 - Jan 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=12260560&PinnedHotelID=12260560&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Suite, Balcony, Ocean View ![Suite, Balcony, Ocean View | View from room](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/40a5a02a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony, Ocean View 9.6 Exceptional 4 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Ceiling fan Premium bedding Blackout curtains Rainfall showerhead Private bathroom - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Suite, Balcony, Partial Ocean View ![Deluxe Suite, Balcony, Partial Ocean View | Premium bedding, in-room safe, blackout curtains, rollaway beds](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/f93dde92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Balcony, Partial Ocean View 8.0 Very good 1 review ### Highlights Balcony Air conditioning Free cots/infant beds Ceiling fan Premium bedding Blackout curtains Rainfall showerhead Private bathroom - Partial ocean view - Sleeps 3 - 2 Double Beds ### View all photos for Family Villa, Balcony ![Family Villa, Balcony | Premium bedding, in-room safe, blackout curtains, rollaway beds](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/5e151760.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Villa, Balcony ### Highlights Balcony Air conditioning Free cots/infant beds Ceiling fan Premium bedding Blackout curtains Rainfall showerhead Private bathroom - Sleeps 3 - 1 Queen Bed and 1 Single Bunk Bed ### View all photos for Apartment, Kitchenette ![Apartment, Kitchenette | Dining room](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/17dfde55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, Kitchenette 10.0 Exceptional 5 reviews ### Highlights Air conditioning Free cots/infant beds Kitchenette Ceiling fan Premium bedding Blackout curtains Rainfall showerhead Private bathroom - Sleeps 3 - 1 King Bed ### View all photos for Villa, Garden View ![Villa, Garden View | View from room](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/8e005d40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, Garden View 9.4 Exceptional 9 reviews ### Highlights Air conditioning Free cots/infant beds Ceiling fan Premium bedding Blackout curtains Rainfall showerhead Private bathroom Bathrobes - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 King Bed, Beach View, Oceanfront ![Suite, 1 King Bed, Beach View, Oceanfront | Premium bedding, in-room safe, blackout curtains, rollaway beds](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/5951a052.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Beach View, Oceanfront 10.0 Exceptional 5 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Ceiling fan Premium bedding Blackout curtains Rainfall showerhead Private bathroom - Beach view - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Double Beds, Partial Ocean View ![Room, 2 Double Beds, Partial Ocean View | Premium bedding, in-room safe, blackout curtains, rollaway beds](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/d58444fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Partial Ocean View 8.0 Very good 1 review ### Highlights Air conditioning Free cots/infant beds Ceiling fan Premium bedding Blackout curtains Rainfall showerhead Private bathroom Bathrobes - Partial ocean view - Sleeps 3 - 2 Double Beds ### View all photos for Panoramic Villa, 2 Bedrooms, Ocean View ![Panoramic Villa, 2 Bedrooms, Ocean View | Living area](https://images.trvl-media.com/lodging/13000000/12270000/12260600/12260560/5a763afa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Villa, 2 Bedrooms, Ocean View ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Individually furnished Individually decorated Private plunge pool Air conditioning Kitchenette - 2 bedrooms - Ocean view - Sleeps 3 - 1 King Bed, 1 Double Bed and 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Alaya-Tulum.h12260560.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Alaya-Tulum.h12260560.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.14504%2C-87.46046&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DpR28NOQPotO96igxKkSFYevEx8=) Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, 77780 #### What's nearby - Tulum Beach \- 3 min walk \- 0.2 miles - Ven a la Luz Sculpture \- 13 min walk \- 0.7 miles - Las Palmas Public Beach \- 8 min drive \- 5.1 miles - Playa Paraiso \- 9 min drive \- 5.5 miles - Tulum Mayan Ruins \- 16 min drive \- 8.1 miles #### Getting around - Tulum Intl. Airport (TQO) - 62 min drive #### Restaurants - ‪Ilios | Greek restaurant in Tulum - ‬4 min walk - ‪Rosa Negra Tulum - ‬7 min walk - ‪ARCA - ‬6 min walk - ‪Casa Banana - ‬3 min walk - ‪Secrets Tulum Beach Club - ‬5 min walk ## About this property ### Alaya Tulum Hotel near Tulum Beach A beach bar, a terrace and a garden are just a few of the amenities provided at Alaya Tulum. With amenities such as a beachfront location and sunloungers, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as a hot stone massage, a manicure/pedicure or a facial. The on-site restaurant offers breakfast and lunch. Yoga classes are offered at the gym; the property also has dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Bike hire, a round-trip airport shuttle (surcharge) and access to a nearby health club - A front desk safe, wedding services and a water dispenser - Local meal delivery service, a porter/bellboy and concierge services - Guest reviews say great things about the helpful staff Room features All guest rooms at Alaya Tulum boast comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as air conditioning and bathrobes. Extra conveniences in all rooms include: - Rainfall showers and free toiletries - Ceiling fans and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/10000000/9200000/9197700/9197627/178b06ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Zebra Tulum - a Small Luxury Hotel Zona Hotelera - Pool - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 415 reviews £229 includes taxes & fees 13 Jan - 14 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=9197627&PinnedHotelID=9197627&HadPinnedHotel=true®ionId=-1&adults=2) ![Yoga](https://images.trvl-media.com/lodging/29000000/28930000/28929900/28929900/394320f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Delek Tulum Zona Hotelera - Pool - Spa - Pet-friendly - Parking included 9.2 Wonderful 337 reviews £235 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=28929900&PinnedHotelID=28929900&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Studio Suite, 1 Bedroom, Sea View, Oceanfront | Terrace/patio](https://images.trvl-media.com/lodging/37000000/36190000/36180900/36180839/3e57c01c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kanan Tulum Hotel & Spa Adults Only Playground Zona Hotelera - 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13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=17937052&PinnedHotelID=17937052&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17880000/17876800/17876764/b4daca13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free Wi-Fi 9.0 Wonderful 373 reviews £278 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=17876764&PinnedHotelID=17876764&HadPinnedHotel=true®ionId=-1&adults=2) ![Ocean Front Master Suite | Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9480000/9479100/9479017/a9cefaca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tago Tulum by G Hotels Zona Hotelera - On private beach - Pool - Spa - Parking included 9.2 Wonderful 377 reviews £308 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=9479017&PinnedHotelID=9479017&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/42000000/41510000/41502100/41502088/fefd4228.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radhoo Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 137 reviews £264 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=41502088&PinnedHotelID=41502088&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/14000000/13010000/13008900/13008835/3da6c7df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nômade Temple Tulum Zona Hotelera - Pool - Breakfast included - Spa - Parking included 8.8 Excellent 765 reviews £280 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=13008835&PinnedHotelID=13008835&HadPinnedHotel=true®ionId=-1&adults=2) ![Yaakun Grand Cenote View | Balcony view](https://images.trvl-media.com/lodging/93000000/92420000/92418900/92418875/57ea4058.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Shibari Tulum - Restaurant & Cenote Club Zona Hotelera - Pool - Spa - Free Wi-Fi - Restaurant 9.4 Exceptional 286 reviews £232 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=92418875&PinnedHotelID=92418875&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Free offsite parking - 24-hour return airport shuttle (surcharge) - Bus station shuttle (surcharge) - Ferry terminal shuttle (surcharge) ### Food and drink - A bar/lounge - A beach bar - A restaurant ### Things to do - Bicycle rentals - Gym - Yoga classes ### Family friendly - Rollaway/extra bed (surcharge) ### Conveniences - Limited-hour front desk - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Garden - On the beach - On the waterfront - Terrace ### Spa - Deep-tissue massages - Facials - Hot stone massages - In-room massages - Manicures/pedicures - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No lift ### More - Biodegradable drinking straws available - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Blackout drapes - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Hair dryer (on request) - Rainfall showerhead - Shower - Towels provided ### Food and drink - Limited room service - Meal delivery service ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Laptop-compatible safe - Safe - Water-efficient toilets - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:30 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 7 AM - 10 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Guests driving to the property should contact this property in advance (e.g. directions) Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of USD 25 per pet, per stay Welcoming dogs only 1 total (up to 15 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 45.0 per night. ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 319 per vehicle (return, maximum occupancy 4) - Pet fee: USD 25 per pet, per stay - Rollaway bed fee: USD 45.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Alaya Tulum Hotel Alaya Hotel Alaya Tulum Alaya Tulum Ahau Hotel Alaya Ahau Hotel Alaya Tulum Ahau Alaya Ahau Alaya Tulum Hotel Alaya Tulum Tulum Alaya Tulum by Ahau Alaya Tulum Hotel Tulum ## Frequently asked questions ### Is Alaya Tulum pet-friendly? ### How much does it cost to stay at Alaya Tulum? ### How much is parking at Alaya Tulum? ### What time is check-in at Alaya Tulum? ### What time is check-out at Alaya Tulum? ### Does Alaya Tulum provide a shuttle to the airport? ### Where is Alaya Tulum located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Alaya Tulum Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 9.8 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 368 8 - Good 50 6 - Okay 14 4 - Poor 5 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### George 4 Jan 2026 Liked: Cleanliness, property conditions & facilities Great stay. Very close to beach ##### George Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Tetiana 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities We had an amazing stay. Great communication about all our needs, peaceful atmosphere, and hotel is soooo pretty!!! will definitely be back! ##### Tetiana Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Lesya 8 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice small hotel ##### Lesya Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Robin 27 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Had a great stay. Loved the room, the morning coffee delivered, the yoga and the staff were very friendly. ##### Robin Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Emme 29 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Alaya Hotel was a lovely stay. The staff were very welcoming and friendly and made us feel comfortable. Daniel helped us check in after a long travel day, and was super informative and welcoming! He made our check in quick and easy so we could immediately relax (Thanks Daniel!) The room was lovely and tropical, room service was great, waitstaff were smiley, and the food was awesome! ##### Emme Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Sarah 30 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities This place is absolutely incredible. From the environment, proximity to the beach, service and the room. We loved it and would love to come back. Very walkable to all of the restaurants and shops. ##### Sarah Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Alfonso Javier Lopez 5 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was great and always very nice and attentive. The food was excellent and the Alaya wa beautiful. ##### Alfonso Javier Lopez Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Robert 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Absolutely beautiful. Staff was great. Town is very expensive. No pool here, but the beach is amazing. ##### Robert Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Michel 6 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Just returned from a lovely visit to Tulum. Alaya was lovely. We had a second floor beach front room with amazing views. The staff was friendly and welcoming. The food and service was excellent too. Looking forward to returning as 6 days was not long enough! ##### Michel Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Chloe 20 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Incredible location! One of the best hotels in the whole area ##### Chloe Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Meghal 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing personalized service since there is only 20 rooms on the entire property. Communicate via WhatsApp for instant replies and quick action. Rooms were clean and beautiful. Breakfast can be improved. ![](https://a.travel-assets.com/ugc/hotel-reviews/92dc4745-c805-4718-a08f-f1bd79edfc2d-1765840303383.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f0bee64d-fa82-4af9-8b18-f114cfe4d444-1765840302379.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Meghal Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Amanda 4 Nov 2025 Liked: Amenities It was great. They were always accommodating and very helpful and friendly! ##### Amanda Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Theodore 25 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great spot Small hotel but nice rooms and excellent service ##### Theodore Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Samuel 18 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Alaya was so peaceful and wonderful. What better be to stay than on the beach. Food was great. Breakfast lunch and dinner options right on the property. Free pool access to Alquimia which was next door. ![Ocean front villa](https://a.travel-assets.com/ugc/hotel-reviews/826db25e-0334-4e3c-ba35-81b4c704ae17-1755521106566.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0021483c-04ad-496e-aaeb-90fb39e2dbef-1755521104725.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bf888d3a-c4bc-4582-bd61-490ee2af433d-1755521105079.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/148605cb-b111-4a46-8e6f-e8ccb21d13d4-1755521107307.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Samuel Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Fred 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing beach, lovely staff ##### Fred Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Lizbeth 27 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities It was even better than the pictures! Such a well maintained stunning property, loved being on the top level with garden view was lovely and if you walked around the balcony you could see partial ocean view. The staff were super attentive and remembered you and were there to help with a smile. The restaurant food was lovely, and right across the street we had options of poke, açaí, tacos and a bar. Loved being able to visit the sister property Ahau (10 min walk) which is a larger hotel, the food is more diverse there but more expensive obvi. I think Alaya is more family appropriate and recommend Ahau for adults. Both have a clean white sand beachfront. Will def visit these properties again. We took our two yr old and we Loved loved our stay! Def recommend. ![](https://a.travel-assets.com/ugc/hotel-reviews/99bceede-3e03-44e4-aebf-2708a9b3187e-1764263406732.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![We were able to visit this art museum for free, we went twice, at night when its all lit up and daytime.](https://a.travel-assets.com/ugc/hotel-reviews/2e93588e-caac-4259-a656-946c6ec2873a-1764263405755.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ce2cad3a-d064-40e7-b4ec-978f61e9dd6a-1764263406166.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lizbeth Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Scott 25 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room and staff were amazing. Food was good, beaches not so much but it was seaweed season apparently. But everything else was awesome! ![](https://a.travel-assets.com/ugc/hotel-reviews/b94e2889-549f-4366-81ed-d3a249d59463-1758763361394.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cc648405-ec46-4603-bdc8-7e92ab2f8a00-1758763389801.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/88327d13-2984-46df-8296-296b07c90875-1758763393813.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Scott Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Juan 20 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing experience definitely Highly recommend, love the attention from everyone of the staff, Sofia and dani were amazing very helpful. If u plan romantic vacation this place is the one. ##### Juan Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Shonnan 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was an amazing stay in this Boutique Hotel.. The service was amazing, the room was amazing, the view was amazing and Sophia was especially amazing. If your looking for a place that offers peace and serenity this is it! I didnt know I could go 3 days without a tv.. You will not be dissapointed.. I cant wait to visit again. ##### Shonnan Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Katrina 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities This little boutique hotel was like staying in a wellness focused luxury treehouse in the jungle. We absolutely loved our stay. Lush greenery all around and from every window view. A gorgeous beach with excellent beachside loungers, towels, and a bar. The staff and service were exceptional at every moment of our stay. The AC also worked very well during our December visit. We stayed in a garden view room with a kitchenette. The cooking tools were minimal but enough to prep simple meals for two. The tacos and Pina Coladas at the onsite restaurant were delicious. Real ingredients and handmade tortillas. We enjoyed the morning yoga class as well. We can’t wait to return to this beautiful and slightly rustic refuge. Note: Rooms on the ground level are recommended for folks that have challenges with stairs. As two 40 year old fit and able-bodied folks, we did fine getting up the spiral staircase to the upper levels of the main building thanks to help from the staff with our luggage. ![Garden view rooms of main building. Upper level. ](https://a.travel-assets.com/ugc/hotel-reviews/5690e823-5c0a-4f94-b3f7-c0779cd22c1e-1765582306822.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Pina colada without alcohol. ](https://a.travel-assets.com/ugc/hotel-reviews/d7cf4404-7e77-4221-8151-862f0523e661-1765582314651.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8e5d1c8f-4fac-48e1-b1d6-997bd042ef99-1765582360139.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6eeeac00-1c8f-4df4-a448-95e53df75564-1765582386392.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Katrina Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Salil 1 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Best Hotel by the beach in Tulum. Great professional Staff especially Silvestre. ##### Salil Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Hermine 7 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay ##### Hermine Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Brenda 8 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was absolutely amazing. The staff was great and the rooms were clean. The beach was beautiful. ##### Brenda Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Rebecca 17 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was beautiful and the staff was excellent. ##### Rebecca Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### Teri 27 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was on a solo trip and I absolutely loved my choice to stay here. I felt safe and well connected to the team. Room felt like a treehouse. Access to sister hotel and jungle gym were a plus. ![](https://a.travel-assets.com/ugc/hotel-reviews/3453df14-e42e-4f31-ab10-949b36d8c18c-1751050986240.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b241b1e8-8de1-4e1c-8996-2fd077b1a40e-1751051007960.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Teri Stayed 4 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Elements Tulum Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Elements-Tulum-Boutique-Hotel.h16455930.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Prana Boutique Hotel](https://www.expedia.co.uk/Tulum-Hotels-Prana-Boutique-Hotel.h92983826.Hotel-Information) > > [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.co.uk/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Maka Hotel Boutique](https://www.expedia.co.uk/Tulum-Hotels-MAKA-HOSTAL-BOUTIQUE.h39409336.Hotel-Information) > > [Aloft Tulum](https://www.expedia.co.uk/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Hotel Bardo](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Bardo.h42519314.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Mi Tulum](https://www.expedia.co.uk/Tulum-Hotels-Mi-Tulum.h33372347.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) ---