Grand Palladium Kantenah Resort & Spa All Inclusive
4.0 star property
4.0/5 Very good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
On private beach
Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Cleaning and safety practices
Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitiser provided
Personal protective equipment
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710
Explore the area
Popular LocationTajma Ha Cenote8 min drive
Popular LocationHalf Moon Bay14 min drive
Popular LocationYal-ku Lagoon15 min drive
AirportTulum, Quintana Roo (TUY)32 min drive
Choose dates to view prices
About this area
Kantenah
Located in Kantenah, Grand Palladium Kantenah Resort & Spa All Inclusive is on a private beach. Akumal Beach and Xpu-ha Beach reflect the area's natural beauty and area attractions include Ecopark Kantun Chi and Akumal Ecological Center. Travelling with kids? Consider El Toh Ecopark, or check out an event or a game at Cenote Azul. Discover the area's water adventures with nearby snorkelling, or enjoy the great outdoors with hiking/biking trails.
Cancun, Quintana Roo (CUN-Cancun Intl.) - 77 min drive
Restaurants
Bloved Lounge & Restaurant - 6 min drive
Cosme's Taqueria - 6 min drive
Tequilaville - 6 min drive
La Cueva del Pescador - 8 min drive
Bamboo Cafe & Smoothies - 8 min drive
About this property
Grand Palladium Kantenah Resort & Spa All Inclusive
4-star property with pools, private beach and full-service spa
Catch some rays on Grand Palladium Kantenah Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 14 restaurants.
Grand Palladium Kantenah Resort & Spa All Inclusive offers 422 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. 32-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.
This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
6 outdoor swimming pools and 5 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a private beach, a waterslide, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Zentropia has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues
Activities and facilities/equipment
All non-motorised water sports, land activities and use of recreational facilities and equipment are included.
Water activities
Kayaking
Snorkelling
Windsurfing
Land activities
Fitness facilities
Miniature golf
Football
Tennis
Volleyball
Lessons/classes/games
Aerobics
Language
Water fitness
Entertainment
On-site entertainment and activities
Theme parties
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)
Social distancing
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Food and drink
Free buffet breakfast available daily 7:00 AM–11:00 AM
14 restaurants and 1 coffee shop/cafe
2 swim-up bars, 1 beach bar, 1 poolside bar and 1 bar
Room service available
Restaurants on site
La Adelita
El Dorado
Sumptuori
Portofino
La Lola
Things to do
6 outdoor pools
5 hot tubs
Aerobics classes
Arcade/games room
Basketball
Beach volleyball
Billiards/pool table
Boat tours
Children's pool
Evening entertainment
Fitness centre
Full-service spa
Kayaking
Lifeguards on site
Mini golf
Pilates classes
Playground
Racquetball/squash
Sauna
Scuba diving
Segway hire/tours
Shopping
Steam room
Tennis
Volleyball
Windsurfing
Yoga classes
Family friendly
6 outdoor pools
Arcade/games room
Babysitting (surcharge)
Children's games
Children's pool
Laundry facilities
Mini golf
Playground
Snack bar/deli
Water slide
Conveniences
ATM/banking services
Front-desk safe
Gift shop/newsstand
No lifts
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services
Business services
Business centre
Conference centre
Meeting rooms
Outdoors
Beach loungers
Beach umbrellas
Garden
Lifeguards on site
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace
Spa
16 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - sports
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Hot tub
Steam room
Turkish bath/hammam
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: USD 1.5 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Facilities fee: USD 50 per person, per day and includes use of: sauna; spa tub
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
Property is also known as
Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah
Frequently asked questions
Yes, this property has 6 outdoor pools and a children's pool.
As of 8 Aug 2022, prices found for a 1-night stay for 2 adults at on 1 Sept 2022 start from £223.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, only service animals are welcome at the property.
Self-parking is free at this property.
Check-in is from 3 PM - midnight.
Checkout is at noon.
Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.
Nestled on the beach, this Kantenah property is 6.3 mi (10.1 km) from Puerto Aventuras Marina and 6.6 mi (10.7 km) from Akumal Beach.
Overall score and ratings
4.0
Very good
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The room we paid for was not the room we were put in. The staff at the front had zero personality. The bathrooms weren’t clean when we got there and we didn’t have blankets. I am pretty sure that the guy that was giving me a massage fell asleep or nodded off a few times. The property itself was pretty and kid friendly, but I wouldn’t go back.
Stayed 8 nights in Jul 2022
3/5 Okay
Stacey
Travelled with family
7 Aug 2022
The outdoor premises are beautiful. The beach was not to my standards, the pool area was great. However, at check-in, I was told the bedding option I received a confirmation for, wasn't available. After complaining, one became available. The room itself wasn't as clean as it could have been. There was dust on the wall, a spider on the pillow of one of the beds, the phone didn't work until I went to the front desk to notify them, we had two face cloths upon arrival and didn't receive more even after calling to request them. I made the most of my stay, but i highly doubt another stay at the property.
It’s a beautiful property get to see certain animals which the kids loved.
I stayed in the colonial section of the resort
But the rooms are very disappointing it needs a major upgrade
Todo muy bien el servicio excelente digo siempre te encuentras gente que no es su día pero de ahí todo muy bien lo único es la comida un poco insípida pero se entiendo por que llega gente de todo el mundo y el show en la noche muy bueno pero es un ambiente familiar no tienen que enseñar todo el tiempo las pompas y las boobis ls bailarinas .
So much fun. Plenty of pools. Buffets had great food. Fun free shows at night. They cleaned the seaweed everyday. Beach was beautiful. Staff was so friendly. Wildlife cool to see on the grounds. Iguanas. Lemurs. Things I don’t know what they were called lol. Highly recommend