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Overview of Hotelito Azul

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Featured image
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
Outdoor pool, free pool cabanas, pool umbrellas

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationSFER IK5 min drive
    Popular LocationLas Palmas Public Beach10 min drive
    Popular LocationPlaya Paraiso11 min drive
    AirportTulum, Quintana Roo (TUY)23 min drive
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  • Ocean View Suite

    Room amenities

    • 377 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsOcean View Suite
  • Oceanfront Villa

    5/5 guest room rating

    Room amenities

    • 645 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsOceanfront Villa
  • Garden View Villa

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsGarden View Villa
  • Oceanview Villa

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Partial ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsOceanview Villa
  • Ocean Front Suite

    4.3/5 guest room rating

    Room amenities

    • 377 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsOcean Front Suite
  • Luxury Room, 1 Bedroom, Terrace

    4.2/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Room, 1 Bedroom, Terrace

About this area

Tulum

Located in Tulum, Hotelito Azul is on the beach. Tulum Monkey Sanctuary is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Sian Ka'an Biosphere Reserve. Xel-Há Park and LabnaHa Ecopark Adventures are also worth visiting. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with cave exploring and ziplining nearby. Guests appreciate the hotel's central location.
Visit our Tulum travel guide
Popular Location

What's nearby

  • SFER IK - 5 min drive
  • Las Palmas Public Beach - 10 min drive
  • Playa Paraiso - 11 min drive
  • Dos Aguas Park - 16 min drive
  • Playa Ruinas - 25 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 110 min drive

Restaurants

  • Mono — 1 min walk
  • El Tabano - 4 min walk
  • Restaurante Las Estrellas - 10 min walk
  • Mateo's Mexican Grill - 17 min walk
  • Puro Corazon - 17 min walk

About this property

Hotelito Azul

4-star hotel on the beach, near Tulum Beach
When you stay at this beach hotel, you can enjoy complimentary cabanas, umbrellas and sunloungers. All 24 individually decorated rooms feature free WiFi and iPod docks. Other amenities available to guests include balconies, minibars and room service (during limited hours).
Hotelito Azul offers 24 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include minibars and complimentary bottles of water. In-room massages and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and Swedish massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking: USD 9 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10.00-25.00 for adults and USD 10.00-25.00 for children
  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Ecotours
  • Free beach club
  • Outdoor pool
  • Scooter/moped hire
  • Spa services

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Safe
  • Turndown service
  • Window screens

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25, per pet, per day, plus a deposit of USD 100.00 per stay
1 per room
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10.00 and USD 25.00 for adults, and USD 10.00 and USD 25.00 for children (approximately)
  • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: USD 9 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hotelito Azul Hotel Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel Tulum

Frequently asked questions

Can I cancel my reservation for free at Hotelito Azul and receive a full refund?
Yes, Hotelito Azul offers free cancellation on select room rates, because flexibility matters! Please refer to Hotelito Azul cancellation policy on our site for more details about any exclusions or requirements.
Does Hotelito Azul have a pool?
Yes, this property has an outdoor pool.
Is Hotelito Azul pet-friendly?
Yes, this hotel allows pets (limit 1 per room). There's a deposit of USD 100.00 per stay and a fee of USD 25 per pet, per day.
How much is parking at Hotelito Azul?
Self-parking is available for USD 9 per day.
What time is check-in at Hotelito Azul?
Check-in is from 3:00 PM - anytime.
What time is check-out at Hotelito Azul?
Checkout is at noon.
Does Hotelito Azul provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 150 per vehicle, one-way, applies.
Where is Hotelito Azul located?
Nestled on the beach, this Tulum hotel is within 1 mi (2 km) of SFER IK and Tulum Beach. Tulum National Park and Sian Ka'an Biosphere Reserve are also within 3 miles (5 km).
4.3
Excellent
5 - Excellent
128
4 - Good
36
3 - Okay
14
2 - Poor
12
1 - Terrible
9

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place wreaked of mildew. Rainstorm made everything smelly, moist and wet. Front desk staff was not helpful. Food was terrible. Pool was small. No real amenities. WiFi was out my entire visit!!!!! I had to go next door to another hotel and steal their wifi.
Stayed 3 nights in Nov 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, amenities
Sad face IconDisliked: Staff & service, property conditions & facilities
Feels like a wannabe luxury hotel that missed the mark. Beautiful beach front and ocean view, but very overpriced for services provided. The front of the building is only half finished and contruction was constant. Sink was leaking the entire week. Staff would clean the room, take dirty towels, and leave no fresh ones daily. Some days water was provided in room and others we were told to purchase at the bar. It took 30 minutes to get your credit card back after every drink or meal purchase. Drinks were more expensive than most US cities. WIFI was out for over 24 hours and was not reliable most days.
Stayed 6 nights in Nov 2020

1/5 Terrible

Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
First thing is first the place is under heavy construction both in front and in the back, it was never mentioned !Reserved thru Expedia pay at the arrival they’ve charged my cc 2 days before and then started to demand the same exact card like you have to remember what card did you use and travel with a bunch of credit cards. They charged second time another credit card. The manager was of no help at all. No VIP access was ever granted instead they assigned me to a bungalow with a construction view, there’s no TV in the room. First rain and the bungalow got a serious leak right on my bed. This is a 2.5-3 star hotel at very best. Stay away unless you want to ruin your vacation.
Stayed 3 nights in Nov 2020

2/5 Poor

Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service
Asked for towels it took 24hrs after asking 3 times
Stayed 2 nights in Nov 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent the weekend in the ocean front villa from October 23-26 for my lady Birthday. This was a lifetime experience. From the staff wonderful service the breath taking views relaxing rooftop bar and the food and drinks. The beautiful lady’s at the front desk are so nice eleazar makes really good drinks up on the rooftop bar my man Alex service was perfect the food was cooked to perfection. Can’t wait to go back god bless you for making us feel so welcome. The ocean front villa is the way to go room #20
Stayed 3 nights in Oct 2020
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