Title: Una Vida Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=16587861&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Una Vida Travelers discover a perfect balance of history and comfort near ancient Tulum ruins, with poolside relaxation and authentic Mexican dining under starlit skies ## Photo gallery for Una Vida ![Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, pool loungers - Una Vida (Tulum)](https://images.trvl-media.com/lodging/17000000/16590000/16587900/16587861/de7a9afe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premier Room | Premium bedding, down duvets, pillow-top beds, in-room safe - Una Vida (Tulum)](https://images.trvl-media.com/lodging/17000000/16590000/16587900/16587861/8d0098ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Una Vida (Tulum)](https://images.trvl-media.com/lodging/17000000/16590000/16587900/16587861/9ffc07bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Snack bar - Una Vida (Tulum)](https://images.trvl-media.com/lodging/17000000/16590000/16587900/16587861/40af1e55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury House | View from room - Una Vida (Tulum)](https://images.trvl-media.com/lodging/17000000/16590000/16587900/16587861/5ef5133a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Una Vida, near Tulum Mayan Ruins, offers a luxury retreat with a poolside bar and Mexican dishes at Ananda restaurant. Enjoy garden grounds, al fresco dining, and an onsite spa for massages. Free in-room WiFi and attentive multilingual staff enhance the experience. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Spa - Pet-friendly - Parking included - Free Wi-Fi £270 includes taxes & fees 21 Jan - 22 Jan 2026 VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options All rooms 2 beds 3+ beds 1 bed Showing 5 of 5 rooms ### View all photos for Luxury Quadruple Room ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/17000000/16590000/16587900/16587861/a24d8fd6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Quadruple Room 8.6 Excellent 4 reviews ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Free cots/infant beds Kitchen Fridge Down duvet - 700 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Luxury House ![Luxury House | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/17000000/16590000/16587900/16587861/19e79102.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury House ### Highlights Balcony or patio Separate dining area Separate sitting area Private pool Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer - 3229 sq ft - 3 bedrooms - Sleeps 7 - 2 King Beds, 2 Large Single Beds and 1 Double Sofa Bed ### View all photos for Premier Room ![Premier Room | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/17000000/16590000/16587900/16587861/8d0098ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room 9.4 Exceptional 3 reviews ### Highlights Balcony or patio Air conditioning Pillow-top bed Down duvet Ceiling fan Premium bedding Private bathroom Rainfall showerhead - 377 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Jungle Studio ![Jungle Studio | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/17000000/16590000/16587900/16587861/5333e658.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jungle Studio 10.0 Exceptional 1 review ### Highlights Balcony or patio Air conditioning Free cots/infant beds Down duvet Ceiling fan Premium bedding Pillow-top bed Private bathroom - 538 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Tropical Room - Terrace ![Tropical Room - Terrace | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/17000000/16590000/16587900/16587861/e556496f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tropical Room - Terrace 9.6 Exceptional 4 reviews ### Highlights Balcony or patio Air conditioning Pillow-top bed Down duvet Ceiling fan Premium bedding Private bathroom Rainfall showerhead - 377 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Una-Vida.h16587861.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Una-Vida.h16587861.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.21103%2C-87.47392&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KTD-TgD8_tBn51YzeYOTNF3rRLQ=) Av. La Selva entre Kohunlich y Xcaret, Tulum, QROO, 77780 #### What's nearby - Hospital de Tulum \- 9 min walk \- 0.5 miles - Dos Aguas Park \- 14 min walk \- 0.8 miles - Holistika Art Walk \- 4 min drive \- 1.2 miles - Tulum Mayan Ruins \- 14 min drive \- 4.8 miles - Tulum Beach \- 15 min drive \- 5.3 miles #### Getting around - Tulum Intl. Airport (TQO) - 43 min drive #### Restaurants - ‪Taqueria El Sabor Mexicano - ‬7 min walk - ‪Poc-Chuck “Las Mestizas” - ‬6 min walk - ‪Burrito Amor - ‬9 min walk - ‪El Camello Jr - ‬6 min walk - ‪Palma Central - ‬4 min walk ## About this property ### Una Vida Luxury family-friendly hotel near Tulum Mayan Ruins You can look forward to a terrace, a coffee shop/cafe and a garden at Una Vida. Treat yourself to a massage at the on-site spa. The on-site Mexican cuisine restaurant, Ananda, offers breakfast, brunch, lunch, light fare and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Additional perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge) - Free newspapers, a front desk safe and concierge services - Guest reviews speak highly of the helpful staff Room features All guest rooms at Una Vida feature perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes. Other amenities include: - Pillowtop mattresses and down duvets - Rainfall showers, free toiletries and hairdryers - Balconies or patios, ceiling fans and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/43000000/42520000/42519400/42519314/062ec8e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bardo Tulum City Center - Pool - Spa - Pet-friendly - Parking included 9.4 Exceptional 425 reviews £412 includes taxes & fees 20 Jan - 21 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=42519314&PinnedHotelID=42519314&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/71000000/70130000/70125000/70124964/46ee654b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Layla Tulum - Adults Only Tulum City Center - Pool - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 109 reviews £139 includes taxes & fees 13 Jan - 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Pool - Spa - Pet-friendly - Parking included 9.6 Exceptional 153 reviews £104 includes taxes & fees 15 Jan - 16 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=97726283&PinnedHotelID=97726283&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Beach shuttle (surcharge) - Free secured, uncovered self parking on site - Limited number of on-site self parking spaces per unit ### Food and drink - Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 30 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Private picnics - Snack bar/deli ### Restaurants on site - Ananda ### Things to do - Full-service spa - Outdoor pool - Water sports equipment ### Family friendly - Babysitting (surcharge) - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - Free newspapers in lobby - Guidebooks - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - In-room massages - Spa open daily ### Accessibility - No lift ### More - 11 buildings - 2 floors - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Down comforter - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Champagne service - Free bottled water ### More - Air conditioning (climate-controlled) - Ceiling fan - Iron/ironing board on request - Safe - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 11:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of USD 20 per accommodation, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 15 kg per pet) Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 60 per accommodation, per day We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately USD 30 for adults and from USD 30 for children - Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5) - Pet fee: USD 20 per accommodation, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 7:30 AM to 9:00 PM ### Property is also known as Una Vida Villa Tulum Una Vida Tulum Una Vida Hotel Tulum Una Vida Hotel Una Vida Hotel Una Vida Tulum Una Vida Hotel Tulum ## Frequently asked questions ### Does Una Vida have a pool? ### How much does it cost to stay at Una Vida? ### Is Una Vida pet-friendly? ### How much is parking at Una Vida? ### What time is check-in at Una Vida? ### What time is check-out at Una Vida? ### Does Una Vida provide a shuttle to the airport? ### Where is Una Vida located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Una Vida Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.2 Location ### 9.6 Staff & service ### 9.8 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 205 8 - Good 52 6 - Okay 12 4 - Poor 1 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Kaitlyn 7 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a lovely 5 night stay at Una Vida! The staff was were exceptional and took great care of us. Thank you! ##### Kaitlyn Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Cara 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful pool and rooms. Excellent customer service. ##### Cara Stayed 1 night in Jul 2025 ### 6/10 Okay #### Jasmine 22 Sept 2025 Liked: Cleanliness, property conditions & facilities The location is convenient. There’s a local food court area close and it was great. I really didn’t feel welcomed during my stay. The check in procedures and policies were overwhelming. The daily security deposit instead of a flat rate is a lot and having to sign your name exactly like your passport definitely threw me off. Beside that nice place. ##### Jasmine Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Caroline 10 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed in a private villa & it was so beautiful! ##### Caroline Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Baruni 29 May 2025 Liked: Cleanliness, amenities, property conditions & facilities The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better. ##### Baruni Stayed 1 night in Apr 2025 ### 10/10 Excellent #### clara 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this property, the staff is so attentive and they care for every detail. I’ve been there several times and I intend to be back soon :) ##### clara Stayed 4 nights in May 2025 ### 10/10 Excellent #### Sam 16 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Really impressive hotel A great hotel with a welcoming and friendly atmosphere. The pool area, overall decor and the room were really impressive! ##### Sam Stayed 8 nights in Feb 2025 ### 10/10 Excellent #### Matthew 3 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was amazing and pool and overall hotel was gorgeous and tropical. ##### Matthew Stayed 6 nights in Aug 2023 ### 10/10 Excellent #### Susan 20 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience! ##### Susan Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Piper 16 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Una Vida is a beautiful bohemian themed boutique hotel. Their staff was friendly and helpful with each encounter. The food and drinks at the hotel and the Hotel Bardo were tasty. We stayed in the 3 bedroom villa. It was amazing! My BFF enjoyed the privacy of our own pool. My personal favorite was the outdoor shower. I travel alot and have very high expectations. Una Vida exceeded them all. ##### Piper Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Sophia 18 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It’s my third time at this hotel I just love everything about this hotel. The service , decoration, location. It’s my third time staying in this hotel and I stayed at 6 other resorts in tulum but this is the best for the buck. Highly recommended ![](https://a.travel-assets.com/ugc/hotel-reviews/4EF1892E94F03F4A30FD20958E6EA7B027EE90111734491042431.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B1C08504861CAE5558E71F4D565C39A690AEEB3B1734491040623.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/359EE8FBF170C653323148E8A4D61BCF953997E21734491044326.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sophia Stayed 1 night in Dec 2024 ### 10/10 Excellent #### esther 15 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance. The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again! ##### esther Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Andre 15 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the ambiance and pools/ decor - the ability to use shared amenities with hotel bardo is a plus as well. The breakfast is always amazing, I have been to una vida a few times and will be back. ##### Andre Stayed 1 night in Nov 2023 ### 10/10 Excellent #### clara 23 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this place. The staff was absolutely excellent! I will definitely come back. ##### clara Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Brian 4 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Una Vida is a first class hotel with beautifully amenities. ##### Brian Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Daniyel 9 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had an amazing stay wished I could stay there longer, will definitely be back highly recommend this place, can’t go wrong for the price. Among staff wished I remembered all the names one name that stood out Nico, gave an amazing tour of the property, very nice and private 5 Stars ##### Daniyel Stayed 1 night in Jul 2024 ### 8/10 Good #### Chad E 29 Apr 2025 Liked: Cleanliness, staff & service Con- Stayed on the property for 1 week and never had hot water for showering. It being a tropical warm area it was manageable but not alway the most comfortable. Brought it up to service desk but couldn’t get a good answer or a fix to the issue. Pro- staff was very accommodating for food, drinks and safe travel. Atmosphere was very peaceful and pleasant. Inside the property was absolutely gorgeous and safe. ##### Chad E Stayed 7 nights in Apr 2025 ### 8/10 Good #### Richard 4 Mar 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Rumble in the Jungle This hotel has great service with the jungle feel. Food and drinks were pricey but decent. As beautiful as the atmosphere is the location is close to a highway which was noisy and kills the vibe to an extent. Security is a bit of a concern as the room locks are merely that of a bathroom door. We enjoyed that it is a smaller hotel and it felt like a home away from home with a quick walking distance to downtown. ##### Richard Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Rick 13 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our family of three—two adults and one teenager—stayed in the one-bedroom suite, and it was absolutely perfect. From the moment we arrived, it felt like stepping into an oasis of tranquility. The atmosphere was peaceful and calming, setting the tone for a truly relaxing getaway. Every aspect of our stay exceeded expectations—the beautifully designed rooms, the serene pool area, the exceptional dining, and the attentive, friendly staff all contributed to an unforgettable experience. We spent a full week here and loved every moment. Having a car was a great advantage (which I highly recommend for Tulum), as the location was conveniently close to everything we wanted to explore. Without hesitation, we would stay here again and highly recommend it to others seeking a perfect Tulum escape. ##### Rick Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Kevin 13 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the jungle view! The room is surprisingly clean. The huge floor to ceiling window is amazing! ##### Kevin Stayed 1 night in Aug 2024 ### 10/10 Excellent #### COURTNEY 13 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The two receptionist were so helpful planning my days out while I was there. Idk what I would’ve done without them. Everything was beautiful as well as the people. ##### COURTNEY Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### ALEIDA 12 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is absolutely amazing, the property is stunning, everywhere you turned was nice to look at. Our room had a beauty private plunge pool and the main pool was even better. The staff was very friendly and helpful, the property was clean at all times. I would definitely come back here and I recommend it for anyone that loves a nature type of vibe. 10/10 ##### ALEIDA Stayed 5 nights in Nov 2023 ### 6/10 Okay #### Nour El Houda 1 Feb 2025 Liked: Cleanliness, staff & service #### Good but could be better ! (+) Amazing bohemian design. The room was very spacious with a private terrace and a lovely bath outside with “jungle” views. The hotel is sustainable which is a big plus for me. I saw also a lot of cute bats hanging in the trees of the garden which was a first for me :) (-): very noisy fridge that we had to switch. off at night. Also our room was close to the road so we could hear cars passing every other minute. The hotel provides earplugs but it was not enough. ##### Nour El Houda Stayed 3 nights in Jan 2025 ### 8/10 Good #### Ashley 24 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overall nice stay Checkin took way too long. The room was really nice. There were ants the whole time on the counter where the safe is located. The mosquitoes will eat you alive so bring bug spray. The safe is extremely helpful and nice. The food is really good BUT very expensive. The bed has no box spring so the bed gets painful the longer the stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/44F71E7C2A0F3438AC767C8723BA231CAF5FDBBF1719259713335.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DA962AB51961D85A2B571E016100C08785E5E7641719259712930.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DE34FE1F7FEF1E482A9181D18D5C359473E0C8AC1719259712235.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/469FB3D9A8FFB4D4CB674E4BE7E69C571307D8091719259713658.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ashley Stayed 4 nights in Jun 2024 ### 8/10 Good #### Tyisha 18 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a last minute trip and so glad we decided to come. I’ve been to Tulum before but stayed at a big resort, this experience at a small boutique hotel was much different and I preferred it. The staff was very attentive. The hotel is a hidden gem as the surrounding area doesn’t have much and appears to be under development. In addition, we were charged for a stain on pillows from hair product but I get that every country and establishment have their own rules. ##### Tyisha Stayed 2 nights in Aug 2023 ## Expedia's Latest Trends ### Hotels > [Ikal Hotel Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [La Valise Tulum, Member of Small Luxury Hotels](https://www.expedia.co.uk/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Hotel Ma'xanab](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Maxanab.h39070203.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.co.uk/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Aloft Tulum](https://www.expedia.co.uk/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [Casa Malca](https://www.expedia.co.uk/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.co.uk/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.co.uk/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.co.uk/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.co.uk/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Panamera](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Panamera.h48569260.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.co.uk/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.co.uk/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Ahau Tulum](https://www.expedia.co.uk/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Naala Tulum](https://www.expedia.co.uk/Tulum-Hotels-Naala-Tulum.h58187077.Hotel-Information) > > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Coco Unlimited](https://www.expedia.co.uk/Tulum-Hotels-Coco-Limited.h20510415.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.co.uk/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) ---