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Iberostar Cozumel All Inclusive

Photo gallery for Iberostar Cozumel All Inclusive

Featured image
On the beach, scuba diving, windsurfing, kayaking
On the beach, scuba diving, windsurfing, kayaking
On the beach, scuba diving, windsurfing, kayaking
Outdoor pool, pool umbrellas

Overview of Iberostar Cozumel All Inclusive

UNESCO Sustainable Travel Pledge

Iberostar Cozumel All Inclusive

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Km 17 782 Carretera Costera Sur, El Cedral, Cozumel, QROO, 77600

Explore the area

  • Popular LocationSan Francisco Beach7 min walk
  • Popular LocationPalancar Beach15 min walk
  • Popular LocationPaseo El Cedral Reef5 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)20 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, Iberostar Cozumel All Inclusive is near the airport and on the beach. The area's natural beauty can be seen at Playa Mia Grand Beach and Water Park and Paradise Beach, while Mr. Sancho's Beach Club and Chankanaab National Park are popular area attractions. Travelling with kids? Consider Chankanaab Beach Adventure Park and Arrecifes de Cozumel National Park. Take the opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • San Francisco Beach - 7 min walk
  • Palancar Beach - 15 min walk
  • Mr. Sancho's Beach Club - 3 min drive
  • Playa Mia Grand Beach and Water Park - 3 min drive
  • Paseo El Cedral Reef - 5 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 20 min drive

Restaurants

  • Alberto's - 10 min walk
  • Alnerto's - 10 min walk
  • Lobby Bar - 11 min walk
  • Pool Bar - 15 min walk
  • Nachi-Cocom - 3 min drive

About this property

Iberostar Cozumel All Inclusive

4.5-star beach property with a full-service spa
Catch some rays at the beach or spend the day relaxing at Iberostar Cozumel All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 293 rooms offer free WiFi, free minibar items and flat-screen TVs with cable channels. Balconies, coffee makers and free bottled water are among the other amenities available to guests.
Iberostar Cozumel All Inclusive offers 293 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SPA Sensations has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 5 restaurants and 1 coffee shop
  • 5 bars/lounges and 1 swim-up bar

Things to do

  • 2 outdoor tennis courts
  • Bike tour information
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Tennis
  • Windsurfing

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Front-desk safe
  • No lifts
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts Visa, Mastercard, American Express, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Cozumel Iberostar
All Inclusive Iberostar Cozumel
Cozumel Iberostar
Cozumel Iberostar All Inclusive
Iberostar All Inclusive Cozumel
Iberostar Cozumel
Iberostar Cozumel All Inclusive
Iberostar Cozumel Hotel Cozumel
Iberostar Cozumel Mexico
Iberostar Cozumel All Inclusive All-inclusive property
Iberostar Cozumel All Inclusive Cozumel
Iberostar Cozumel All Inclusive All-inclusive property
Iberostar Cozumel All Inclusive All-inclusive property Cozumel

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 534 out of 974 reviews
5 - Excellent 55%
Rating 4 - Good. 290 out of 974 reviews
4 - Good 30%
Rating 3 - Okay. 85 out of 974 reviews
3 - Okay 9%
Rating 2 - Poor. 45 out of 974 reviews
2 - Poor 5%
Rating 1 - Terrible. 20 out of 974 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Good food. Room are nice and clean. Beautiful hotel surrounded by nature! Beautiful beach! The only bad side It’s that the beach has rocks.
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They were excellent at the front desk. Somehow our reservation was canceled and they still put us in a room until is was straightened out days later. Not sure where the problem arose from but they were very accommodating.
Stayed 14 nights in Nov 2021

3/5 Okay

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
My experience overall was just OK. As someone who has been to several all-inclusive resorts, I find this one to be somewhere in the middle. Pros: this is a medium sized resort which is great. From the lobby to the ocean is about a 3-4 minute walk, and compared to some other resorts, that’s incredible. Beach was very well kept. However, once in the water, it’s very very rocky! Not a fault of the resort, of course, but bring water shoes, OR, you can enter the beach via the dock, which is what most people did. Cons: like many of these resorts, the food is lack luster and the lunch/breakfast options don’t change, you get the same pick, always. The “specialty” restaurants for dinner were some of the worst I’ve experienced. This is typically where you get the best food choices, however, the Steak house was above and beyond the better choice between the Oriental and the Mexican. Service was very spotty here. Sometimes i was waited on well, other times the server was completely MIA. Also, the beach bar has one bartender, and this beach gets a ton of traffic from all of the divers, so often I would wait up to five minutes for just one drink. The rooms are incredibly out of date. Walls were covered with scuff marks and we had to call a technician out twice to look at the AC. We think it was fixed, but the coolness came in at a trickle, so don’t expect much coolness. I’d entertain giving them one more shot if the price was right. Likely, I’ll try something new.
Stayed 7 nights in Nov 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service
Loved the lush landscaping and animals. Disappointed theatre under construction.
Stayed 7 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and unique. The pool is big and next to the ocean. The beach is nice and well kept. Beautiful
Stayed 8 nights in Nov 2021