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"Fue una experiencia maravillosa, buena atencion , actividades recreativas variadas . En general disfruté al maximo la estancia. "

"Everybody had great customer service and the hotel was very clean. "

"Most of all the staff was very nice. The food was great. And they made it so convenient for the customers."

"Amazing resort , great size. We just got the standard rooms, such a great size! The food was delicious, love all the variety of food and cocktails. Very pleased. Highly recommend! My husband is celiac , he had a good variety of food options! Would like more food options at the pool bar and the other outdoor restaurants, they didn’t have any GF options , which was very disappointing. Would have been nice to have other alcoholic beverage options in our mini bar fridge , only beer and pop. My husband can’t have beer. We called front desk but no one got back to us. Spa facility was beautiful, we had a great couples massage. Each for 60 min, wish we did 90 instead! One of the nicest spas I’ve been to at an all inclusive. The staff are great! Would like to give a shout out to a few people that made our trip very memorable : Moises( not sure if spelling is correct) at the pool bar , he kept the drinking flowing all day at the pool! He made the drinks himself and delivered them, non stop! Very impressed! Memo bell boy was great, he welcomed us and brought our luggage’s to the room. He gave a a tour of the hotel and a quick run down of the shows. He had such great energy! Edgar and Adrian at the main floor lobby bar were, ask for the Adrian gin cocktail , it’s dangerously delicious. "

"This was probably the best family vacation we’ve ever had. The property is incredible. It has amazing restaurants on site, endless food and drinks, high quality entertainment in the evenings, and the rooms are impeccable. The staff is friendly, positive, and attentive to your needs. Oh yeah—the beach access and pools are beautiful too. Highly recommend. This is what a vacation looks and feels like."

"It is a great hotel and nice restaurants"

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"Excellence Riviera Cancun is a spectacular property! Beautiful rooms, activities are tons of fun, swim up bar definite must! The restaurants are far better than any other resort I’ve been to in the area. No need to make reservations, you aren’t limited on what you can order on the menus. Chez Isabella, French-top notch food and service! The Grill, steakhouse, Lobster House-grilled lobster is wonderful. Make sure to catch Agave when they serve their special very authentic menu for the week-I think it’s on Wednesdays. Off the hook! Big shout out to Pablo at the Terrace Bar-he made our stay extra fun! If you’re going in the summer-the seaweed problem is gross! Excellence is one of the few resorts that keeps their beach clean but the smell and murkiness of the water due to the overgrowth of seaweed-no one really uses the beach in the summer. This is a problem all over riviera Maya coast in the summer, except for Isla Mujares. Excellence Riviera Cancún is a superb resort!! "

"The resort was beautiful and the staff were very friendly. Our view from the Honeymoon Oceanview suite was breathtaking. The food was hit and miss but that’s to be expected at any resort. The Bluewater grill was phenomenal. Overall excellent place to stay"