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"Nice resort "

"Everything was fine."

"This is my third stay in the Royal Haciendas Playa del Carmen. My family and I enjoyed a clean comfortable suite of rooms. The staff is friendly and professional and took great care of us. I recommend this as a wonderful place to stay in Playa del Carmen."

"Book asap ! "

"Wonderful stay. The staff is amazing. The food could be better. Main pool closed early 2 days in a row, thankfully we had a swim out room."

"Servers and our concierge were amazing"

"I would only have to say that the check-in and checkout process needs more work. There wasn’t enough workers to check people in as the lines were really long."

"Great property and amenities for "

"The rooftop area was amazing and had a fun vibe to it. The entire staff was the best I’ve ever experienced at a place like this. Francisco was there almost everyday I was there on the rooftop area and he made it fun the whole time. Always provided amazing service and entertaining guy. Ricardo who works in the lobby bar was also an absolute pleasure to sit, drink, and speak with. He provided a lot of good knowledge of the local area and was genuinely great to have as one of the first faces you see walking into the hotel. The concierge desk, restaurant waiters, and cleaning staff were amazing as well. There are too many names to mention. Overall I would highly recommend this as a place to stay if you are looking to stay in Playa Del Carmen."