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View from Room
Minibar, in-room safe, desk, blackout curtains
View from Room
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.3 out of 5 Excellent
39 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
All-inclusive
Air conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationVentura Park Cancun16 min drive
Popular LocationPetempich Bay23 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive
Popular LocationEl Rey Ruins24 min drive

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  • Superior Deluxe Resort View, Kids & Teens Free + Flex cancellation options

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Resort view
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Deluxe Resort View, Kids & Teens Free + Flex cancellation options
  • Superior Deluxe Garden View, Kids & Teens Free + Flex cancellation options

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Deluxe Garden View, Kids & Teens Free + Flex cancellation options
  • Honeymoon Suite, Flex cancellation options

    Room amenities

    • 484 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsHoneymoon Suite, Flex cancellation options
  • Luxury Ocean Front, Kids & Teens Free + Flex cancellation options

    Room amenities

    • 484 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsLuxury Ocean Front, Kids & Teens Free + Flex cancellation options
  • Governador Suite, Flex cancellation options

    Room amenities

    • 969 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More detailsGovernador Suite, Flex cancellation options
  • Family Room, 2 Bedrooms, Kids & Teens Free + Flex cancellation options

    5/5 guest room rating

    Room amenities

    • 969 sq ft
    • Sleeps 6
    • 1 King Bed and 2 Double Beds
    More detailsFamily Room, 2 Bedrooms, Kids & Teens Free + Flex cancellation options
  • Superior Deluxe Ocean View, Kids & Teens Free + Flex cancellation options

    Room amenities

    • 484 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsSuperior Deluxe Ocean View, Kids & Teens Free + Flex cancellation options

About this area

Cancun

Moon Palace Nizuc - All Inclusive is located in Cancun. The area's natural beauty can be seen at Delfines Beach and Chac Mool Beach, while Tequila Museum and Museum of Popular Mexican Art are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Andres Quintana Roo Stadium or Beto Avila Baseball Stadium.
Visit our Cancun travel guide
View in a map
Popular Location

What's nearby

  • Ventura Park Cancun - 16 min drive
  • Delfines Beach - 22 min drive
  • Petempich Bay - 23 min drive
  • Maya Cancun Museum - 24 min drive
  • El Rey Ruins - 24 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive

Restaurants

  • Bugambilias - 12 min walk
  • Momo - 12 min walk
  • Los De Pescado - 10 min drive
  • Starbucks - 10 min drive
  • Rio Nizuc - 17 min drive

About this property

Moon Palace Nizuc - All Inclusive

All-Inclusive property with 4 restaurants and 2 outdoor pools
Along with 4 restaurants, this smoke-free resort has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include 4 bars/lounges, a 24-hour fitness centre and a coffee shop/café. All 500 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and Smart TVs with satellite channels. Other amenities available to guests include 24-hour room service, Netflix and minibars.
Moon Palace Nizuc - All Inclusive offers 500 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Smart televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the property's full-service spa, Awe-Spa. Services include hot stone massages, sports massages, Swedish massages and Thai massages.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Terrace

Spa

  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Roll-in shower

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Netflix
  • Films for purchase
  • Premium channels
  • Satellite channels
  • Smart TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 3 years old and younger stay free when using existing bedding

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 8:00 AM to 7:00 PM
Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Moon Palace Nizuc All Inclusive All-inclusive property Cancun
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Frequently asked questions

Can I cancel my reservation for free at Moon Palace Nizuc - All Inclusive and receive a full refund?
Yes, Moon Palace Nizuc - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Moon Palace Nizuc - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Moon Palace Nizuc - All Inclusive?
As of 26 Oct 2020, prices found for a 1-night stay for 2 adults at Moon Palace Nizuc - All Inclusive on 27 Oct 2020 start from £256, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Moon Palace Nizuc - All Inclusive have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 7:00 PM.
Is Moon Palace Nizuc - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Moon Palace Nizuc - All Inclusive?
Self-parking and valet parking are free at this property.
What time is check-in at Moon Palace Nizuc - All Inclusive?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Moon Palace Nizuc - All Inclusive?
Checkout is at noon.
Are there all-inclusive benefits at Moon Palace Nizuc - All Inclusive?
Yes, the property is all-inclusive.
Where is Moon Palace Nizuc - All Inclusive located?
Situated in Cancun, this all-inclusive resort is 0.3 mi (0.6 km) from Costa Occidental de Isla Mujeres National Park and 2.8 mi (4.5 km) from Xoximilco. Ventura Park Cancun and Cancun Country Club are also within 9 miles (15 km).
4.3
Excellent
5 - Excellent
25
4 - Good
6
3 - Okay
5
2 - Poor
1
1 - Terrible
2

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A great family Resort The food is great in all the restaurants I give it 5 stars Looking forward to go back in the Winter 🤗
Stayed 5 nights in Jul 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Was upgraded to the Grand as the Nizuc was closed. The grand was amazing
Stayed 7 nights in Jun 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The buildings, the pools, food, was great Thanks you
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Nizuc, but were upgraded to The Grand due to a concert weekend at the resort. It was nice to have the live music, Having access to all 3 resorts was great! The Room was very comfortable, restaurants were great, and there was always a golf cart available to hitch a ride wherever you wanted to go.
Stayed 6 nights in Feb 2020

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