The Westin Lagunamar Ocean Resort Villas & Spa in Cancun offers a white sand beach, swim-up bar, and three restaurants. Guests enjoy hot stone massages, basketball, volleyball, in-room WiFi, on-site shopping, mini golf for children, and attentive staff.
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities or services will be unavailable from April 12 2027 to September 30 2027 (dates subject to change):
One of the swimming pools
The property will be renovating from 13 April 2026 to 31 December 2026 (completion date subject to change). The following areas are affected:
Exterior
During renovations, the aparthotel will make every effort to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 700.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately MXN 490.00 per person
Rollaway bed fee: MXN 700.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Frequently asked questions
Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a pool?
Yes, this property has 4 outdoor pools and a children's pool. One of the swimming pools will be unavailable from April 12 2027 until September 30 2027 (dates subject to change).
How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun on 20 Jun 2026 start from £147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Self-parking and valet parking are free at this property.
What time is check-in at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Check-in start time: 4:00 PM; check-in end time: anytime.
What time is check-out at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?
Checkout is at 10 AM.
Where is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun located?
Located in Zona Hotelera, this beachfront aparthotel is in the historical district, just steps away from El Sol de Cancun and La Isla Shopping Mall. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
A really wonderful resort that offers a number of different activities for families with children as well as adults traveling on their own. fantastic location close to downtown Cancun other sightseeing and Isla Mujeres. great food options fantastic service. The beach and pools were wonderful. We would definitely recommend booking again.
The rooms are very spacious, convenient washer and dryer in the rooms with kitchen. Kids area and the pool was fun for all the kids. Easy access to the beach also!
Clean room, nice pools, white sand beach. Across the street from La Isla mall with shopping and restaurants.
Negatives room AC was very cold and not easily regulated, safe did not work until staff repaired it, shower sometimes was luke warm. Property has time share offerings and gifts to listen to a presentation/sales pitch that we declined.
Just barely enough chairs for everyone in the hotel. I had to make a couple laps around at 2 pm just to find a single chair. They have other chairs that are further away from the pool, so you'll end up there if your late to the pool. Pool and area around it is very clean and well staffed.
The room was nice and right across the mall. The beach is clean. The ocean view is very limted even though we booked ocean view room. The floor plan is like a maze so easy to be lost.
We’ve stayed here twice now. This room way much better than the first, as it was ocean front. (Not ocean view-first was ocean view and we were on the side) The rooms are perfect! Staff is great! We like the sports bar best, Julio is wonderful waiter and the bartender was excellent! We like this location also, since you can walk across to the mall, restaurants, bars and the aquarium. The bus stop is close to go to Isla Mujeres ferry or anything else.
Love this place. So convenient to food and shopping but still so quiet and relaxing. The rooms are large and the bed is amazing. Be careful, it’s hard to leave it in the morning.
Kara
Stayed 7 nights in Nov 2025
Verified
6/10 Okay
Edmond
27 Sept 2025
Conveniently located across the street from La Isla shopping complex with seceral dining options.
Staff was incredible. They tended to our every need. Rooms were so great, with beautiful views of the ocean. The cleaning staff had our rooms spotless everyday. High end shopping mall with wonderful shops and restaurants right across the street. Food at the resort was good. Highly highly recommend staying at this place! We will definitely go back.