Title: The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=179995&destination=Cancun%2C+Quintana+Roo%2C+Mexico&selected=12210&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # The Westin Lagunamar Ocean Resort Villas & Spa, Cancun ## Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun ![Exterior - The Westin Lagunamar Ocean Resort Villas & Spa, Cancun (Cancun)](https://images.trvl-media.com/lodging/1000000/20000/12300/12210/3ffbc909.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Pool views, serves lunch, dinner and happy hour - The Westin Lagunamar Ocean Resort Villas & Spa, Cancun (Cancun)](https://images.trvl-media.com/lodging/1000000/20000/12300/12210/00a9dfa4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Westin Lagunamar Ocean Resort Villas & Spa, Cancun (Cancun)](https://images.trvl-media.com/lodging/1000000/20000/12300/12210/6510a902.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre - The Westin Lagunamar Ocean Resort Villas & Spa, Cancun (Cancun)](https://images.trvl-media.com/lodging/1000000/20000/12300/12210/545b70c2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch LCD TV with cable channels, TV - The Westin Lagunamar Ocean Resort Villas & Spa, Cancun (Cancun)](https://images.trvl-media.com/lodging/1000000/20000/12300/12210/3c660bd3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies The Westin Lagunamar Ocean Resort Villas & Spa in Cancun offers a white sand beach, swim-up bar, and three restaurants. Guests enjoy hot stone massages, basketball, volleyball, in-room WiFi, on-site shopping, mini golf for children, and attentive staff. ## Reviews 9.0 Wonderful ## Popular amenities - Washing machine - Dryer - Parking included - Free Wi-Fi £140 includes taxes & fees 27 Apr - 28 Apr ## Room options ### Check availability for these dates Tonight [Apr 7 - Apr 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=12210&PinnedHotelID=12210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=12210&PinnedHotelID=12210&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 8 - Apr 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=12210&PinnedHotelID=12210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=12210&PinnedHotelID=12210&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=12210&PinnedHotelID=12210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=12210&PinnedHotelID=12210&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=12210&PinnedHotelID=12210&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=12210&PinnedHotelID=12210&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Villa, 1 Bedroom, Ocean View (Balcony) ![32-inch LCD TV with cable channels, TV](https://images.trvl-media.com/lodging/1000000/20000/12300/12210/3c660bd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 1 Bedroom, Ocean View (Balcony) 8.6 Excellent 31 reviews - Partial ocean view - 740 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony) ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/12300/12210/c60dc3be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony) 8.6 Excellent 72 reviews - Partial ocean view - 400 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront) ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/20000/12300/12210/c60dc3be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront) 9.6 Exceptional 4 reviews - Ocean view - 400 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Villa, 1 Bedroom, Balcony (Oceanfront) ![32-inch LCD TV with cable channels, TV](https://images.trvl-media.com/lodging/1000000/20000/12300/12210/3c660bd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 1 Bedroom, Balcony (Oceanfront) 7.0 Good 2 reviews - Ocean view - 740 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Villa, 2 Bedrooms, Ocean View (Balcony) ![32-inch LCD TV with cable channels, TV](https://images.trvl-media.com/lodging/1000000/20000/12300/12210/3c660bd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 2 Bedrooms, Ocean View (Balcony) 8.4 Very good 28 reviews - Partial sea view - 1140 sq ft - 1 bedroom - Sleeps 8 - 2 Double Beds ### View all photos for Villa, 2 Bedrooms, Balcony (Oceanfront) ![32-inch LCD TV with cable channels, TV](https://images.trvl-media.com/lodging/1000000/20000/12300/12210/3c660bd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 2 Bedrooms, Balcony (Oceanfront) - Ocean view - 1140 sq ft - 1 bedroom - Sleeps 8 - 2 Double Beds ## You may also like Ad ![On the beach, sun-loungers, beach umbrellas, beach massages](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Westin-Lagunamar-Ocean-Resort-Villas-Spa.h12210.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Westin-Lagunamar-Ocean-Resort-Villas-Spa.h12210.Hotel-Information) ## About the area Located on the beach, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is in Zona Hotelera, a neighbourhood in Cancun with good shopping. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Travelling with kids? Consider El Sol de Cancun, or check out an event or a game at Oasis Arena. Looking to get your feet wet? Scuba diving, snorkelling and waterskiing adventures can be found near the property. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) [View more Aparthotels in Cancun](https://www.expedia.co.uk/Cancun-Apart-Hotels.d179995-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.10942%2C-86.76308&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NvxAbnao8JPJHyFQ8K4Su5lcTos=) KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500 ### What's nearby - ![Cancun_CancunInteractiveAquarium_6075622_448](https://images.trvl-media.com/place/6075622/500859af-2848-4d5d-8a22-533c85014f4a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cancun Interactive Aquarium 2 min walk \- 0.1 miles - ![Cancun_LaIslaShoppingMall_6075610_190](https://images.trvl-media.com/place/6075610/0f026e52-8aa6-4036-8e50-6e927536acff.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) La Isla Shopping Mall 3 min walk \- 0.2 miles - ![EyeEm Custom Shoots Q4 2018](https://images.trvl-media.com/place/553248635975711441/a0ea192a-19b7-434d-b533-ba94b67d5fac.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Isla Dorada 5 min walk \- 0.3 miles - ![Hotel Zone Beaches](https://images.trvl-media.com/place/6242291/62ef371b-f5dc-459f-abd0-db832739df4f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hotel Zone Beaches 8 min walk \- 0.5 miles - ![Mexico, Cancun Beach, Crashing waves on the beach](https://images.trvl-media.com/place/6242268/534174ee-2391-46c9-93ce-d143c30fce6f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Marlin Beach 8 min walk \- 0.5 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 20 min drive ### Restaurants - Park Royal Cancun 6 min walk - Starbucks 5 min walk - Andiamo 6 min walk - Starbucks 3 min walk - Hooters 4 min walk ## About this property ### The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Catch some rays at the beach or spend the day relaxing at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's full-service spa. Then enjoy a meal at one of the aparthotel's 3 restaurants. Each apartment boasts a jetted bath and offers free WiFi and a washer/dryer. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a fridge and a microwave. The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 560 accommodations with washers/dryers and a safe. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, complimentary toiletries and hairdryers. This Cancun aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis. 4 outdoor swimming pools and 4 hot tubs are on site. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, a waterslide and a 24-hour fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply. The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily. ### Awards and affiliations Eco-certified property This property participates in Green Key Global – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![On the beach, sun-loungers, beach umbrellas, beach massages](https://images.trvl-media.com/lodging/1000000/10000/100/100/ea1faa2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Parking included - Free Wi-Fi 8.6 Excellent 2,886 reviews £99 includes taxes & fees 20 Apr - 21 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/62000000/61420000/61419800/61419732/f67ce6b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Cancun Hotel Zone Zona Hotelera - Pool - 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All Inclusive Puerto Morelos - Pool - Breakfast included - All-inclusive - Spa 7.8 Good 284 reviews £199 includes taxes & fees 4 May - 5 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-04&endDate=2026-05-05&selected=107292520&PinnedHotelID=107292520&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/c525e89b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Cancun Zona Hotelera - Pool - Hot tub - Spa - All-inclusive 7.6 Good 1,522 reviews £151 includes taxes & fees 4 May - 5 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-04&endDate=2026-05-05&selected=23809&PinnedHotelID=23809&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=12210&PinnedHotelID=12210&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=12210,100,61419732,12937,28108) ## Property amenities ### Beach - On a white sand beach - Beach loungers - Beach umbrellas - Beachside massages ### Pool/Spa - 10 treatment rooms - 4 hot tubs - 4 outdoor pools - Aromatherapy - Beachside massages - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Full-service spa - Hot stone massages - Lifeguards - Manicures/pedicures - Outdoor treatment areas - Pool loungers - Pool umbrellas - Sauna - Swedish massages - Waterslide ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Car hire - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Family friendly - Children's club (surcharge) - Children's pool - Free cot ### Restaurants on site - Duna Sports Bar - Oceano - Tierra Market - Viento ### Food and drink - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Microwave - Refrigerator ### Dining - Daily buffet breakfast available 7 AM to 11:30 AM for a fee: MXN 490 per person - 3 restaurants - A bar/lounge - A coffee shop/cafe - A swim-up bar - Limited room service - Snack bar/deli ### Bedrooms - Premium bedding - Rollaway/extra bed: MXN 700 per night ### Bathroom - 1 private bathroom - Dressing gowns - Free toiletries - Hair dryer - Jetted bathtub - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Outdoor areas - Balcony - Barbecue grill - Garden - Terrace ### Laundry - Dry cleaning/laundry service - Laundry facilities - Washer/dryer ### Work spaces - Desk ### Climate control - Air conditioning - Ceiling fan ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible parking space - Assistive listening devices in meeting rooms - Braille/raised signage - Grab bar near toilet - Height-adjustable showerhead - Lift - Low-height door lock - Low-height electrical sockets in bathroom - Low-height view port in door - Phone accessibility kit - Transfer shower - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Smoke-free property ### Services and conveniences - 24-hour front desk - ATM - Blackout drapes - Concierge services - Daily housekeeping - Grocery/convenience store - Iron/ironing board - Lockers - Luggage storage - Multilingual staff - Phone - Safe - Tour and ticket assistance ### Location highlights - In a historical district - In a shopping district - Near the sea - On the waterfront ### Things to do - 2 outdoor tennis courts - 24-hour gym - Basketball - Children's club - Children's pool - Mini golf - Shopping - Volleyball - Waterslide - Golf lessons nearby - Golfing nearby - Parasailing nearby - Scuba diving nearby - Snorkelling nearby - Surfing/bodyboarding nearby - Water skiing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Outdoor lighting ### General - 1 building - 560 units - 8 floors - Built in 2007 - Comprehensive recycling policy - Garden ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The property will be renovating from 13 April 2026 to 31 December 2026 (completion date subject to change). The following areas are affected: - Exterior During renovations, the aparthotel will make every effort to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 700.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 490.00 per person - Rollaway bed fee: MXN 700.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Cancun Lagunamar Cancun Lagunamar Westin Cancun Westin Villas Westin Lagunamar Cancun Resort Westin Lagunamar Ocean Resort Villas Westin Lagunamar Ocean Resort Villas Cancun Westin Lagunamar Ocean Villas Westin Lagunamar Ocean Villas Cancun Westin Ocean Resort Cancun Westin Villas Cancun The Westin Lagunamar Ocean Resort Villas Cancun The Westin Lagunamar Ocean Resort Villas Cancun The Westin Lagunamar Ocean Resort Villas Spa Cancun The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun ## Frequently asked questions ### Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a pool? ### How much does it cost to stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun? ### Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun pet-friendly? ### How much is parking at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun? ### What time is check-in at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun? ### What time is check-out at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun? ### Where is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 699 8 - Good 199 6 - Okay 68 4 - Poor 19 2 - Terrible 41 ## Reviews Verified ### 10/10 Excellent #### Gaynor 24 Mar 2026 Liked: Cleanliness, check-in, communication, listing accuracy The resort is spotless. Staff are so helpful. Grounds aand pool areas are beautiful. ##### Gaynor Stayed 6 nights in Mar 2026 Verified ### 10/10 Excellent #### Kendra 4 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff were all super friendly and helpful ##### Kendra Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Rafael 5 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Hospitable and friendly staff. Great room accommodations with a spectacular Ocean view room. ##### Rafael Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Igor 16 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel and location ##### Igor Stayed 11 nights in Dec 2025 Verified ### 8/10 Good #### Yujia 9 Mar 2026 Liked: Cleanliness, check-in, communication, listing accuracy The room was nice and right across the mall. The beach is clean. The ocean view is very limted even though we booked ocean view room. The floor plan is like a maze so easy to be lost. ##### Yujia Stayed 5 nights in Dec 2025 Verified ### 10/10 Excellent #### Jessie 8 Mar 2026 Liked: Cleanliness, check-in, communication, listing accuracy We’ve stayed here twice now. This room way much better than the first, as it was ocean front. (Not ocean view-first was ocean view and we were on the side) The rooms are perfect! Staff is great! We like the sports bar best, Julio is wonderful waiter and the bartender was excellent! We like this location also, since you can walk across to the mall, restaurants, bars and the aquarium. The bus stop is close to go to Isla Mujeres ferry or anything else. ##### Jessie Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Yehuda 22 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place. Great service. We are keeping Kosher, very close to kosher restaurants and Chabad of Cancun which was great! ##### Yehuda Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Agnes 7 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very nice; Great location! ##### Agnes Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### David 1 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very friendly and there’s dining options across the street in the high end mall. ##### David Stayed 7 nights in Oct 2025 Verified ### 10/10 Excellent #### Justin Sam 17 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was amazing and friendly. Room was spacious with amazing ocean views. ##### Justin Sam Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Kara 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Love this place. So convenient to food and shopping but still so quiet and relaxing. The rooms are large and the bed is amazing. Be careful, it’s hard to leave it in the morning. ![](https://a.travel-assets.com/ugc/hotel-reviews/dc020f10-39b0-4136-bcef-961e8cf5096d-1765420274696.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kara Stayed 7 nights in Nov 2025 Verified ### 10/10 Excellent #### Yu 1 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, close to shopping mall and transportation. Nice view, friendly staff ![](https://a.travel-assets.com/ugc/hotel-reviews/9f9e9776-8635-4c36-8fb3-bb9a17140ce6-1762001337392.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/26880b7f-cf7a-4da1-b35e-800ccab9926e-1762001337501.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f9821f18-f200-47b9-8c17-c7565fcbaa04-1762001336736.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yu Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Iris 21 Mar 2026 Liked: Cleanliness, check-in, communication, listing accuracy It was a last minute trip booked on Sat. and arrived Sunday morning. We stayed for 5 days. The hotel was beautiful with 2 pools with lot of beach chairs and the infinity pool was amazing beautiful. The room was clean, staffs are very friendly, meals were great. We tried all restaurants overall, we love it!! However, booked a cirque de soleil show with transportation through Expedia. Didn’t receive any notification about where and what time to pick up until last minute which was the morning of the day of the show. Got to the lobby 10 mins early but the shuttle left 20 mins before the expected time. One of the concierge at the hotel named Cynthia, she helped us arranged transportation and we arrived safely and on time. I have to special thank you to Cynthia! Thank you very much once again. We definitely recommend to all my friends and family. ![](https://a.travel-assets.com/ugc/hotel-reviews/7e19a862-d22f-4bed-9cd4-de978d23c470-1774130954611.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/365113c1-8eab-4549-9530-2e3659bf98c8-1774130958297.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9df43e7e-50c4-41b5-8878-d3116e6b56db-1774130956744.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d7488be2-92fc-4cad-a24a-0ea8f0c7f43c-1774130958155.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Iris Stayed 5 nights in Mar 2026 Verified ### 10/10 Excellent #### Patricia 13 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was incredible. They tended to our every need. Rooms were so great, with beautiful views of the ocean. The cleaning staff had our rooms spotless everyday. High end shopping mall with wonderful shops and restaurants right across the street. Food at the resort was good. Highly highly recommend staying at this place! We will definitely go back. ##### Patricia Stayed 6 nights in Dec 2025 Verified ### 6/10 Okay #### Edmond 27 Sept 2025 Conveniently located across the street from La Isla shopping complex with seceral dining options. ##### Edmond Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### Doris 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was clean, the staff was friendly, and lived the ocean view. ![](https://a.travel-assets.com/ugc/hotel-reviews/9d38ba77-d7df-48a3-a216-2a2e2ebabcb2-1758730501956.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f2b3f920-b6c3-4121-9902-4a0a8532614e-1758730502328.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/696b43d3-b452-4cb3-b3bd-a13e52645f1a-1758730501320.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/58eab8d7-17d4-42d9-800b-23666981ca30-1758730502229.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Doris Stayed 6 nights in Sep 2025 Verified ### 10/10 Excellent #### Imelda G 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was an amazing place with pools facing the beach, it was a truly amazing place to relax and unwind. ##### Imelda G Stayed 7 nights in Aug 2025 Verified ### 10/10 Excellent #### Maria 28 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Friendly, beautiful, clean. ![](https://a.travel-assets.com/ugc/hotel-reviews/4dd07862-df79-4d73-ac09-9feabde89c00-1759077895148.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9031ffba-34e2-46b2-9cbe-38b7328be099-1759077900613.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maria Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Carlotta 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a great beach facility ##### Carlotta Stayed 3 nights in Aug 2025 Verified ### 10/10 Excellent #### Daniela 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My second time at this hotel and I will be back next year. The kitchenette in the room is great to have. Comfy beds, amazing pool and beach, that's all you need! ##### Daniela Stayed 11 nights in Oct 2025 Verified ### 10/10 Excellent #### Dale 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the pool and the view is gorgeous. ##### Dale Stayed 2 nights in Sep 2025 Verified ### 8/10 Good #### Lori 14 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities This is a beautiful resort with nice staff members and plenty to do and lots of relaxation. We did a facial which was pricey but really nice. Food is okay a bit pricey but it's a hotel and you pay hotel prices. We played tennis, beach volleyball and went on a 5 mile hike down the beach. One thing to note, you do have to get up before dawn to get a prime seat by the pool, people are out claiming their spots at 6:00-7:00am, after that you will not get prime seating. I got up every day like plenty of other people to watch the sunrise. People come and go and no one takes your things away. I won't be back but glad I got to experience it. The Isla mall is right across the street with plenty of nice restaurants and shops. Have a fun holiday ![](https://a.travel-assets.com/ugc/hotel-reviews/7d3b4002-0eff-445c-9938-2ecc325aa84d-1771084217280.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/48217929-8cba-4e93-b004-976bd0d6c597-1771084239011.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lori Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Monica 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing! Maybe not the most updated place in Cancun but still beautiful resort, clean rooms, and amazing views! ##### Monica Stayed 8 nights in Aug 2025 Verified ### 10/10 Excellent #### Ershad 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean. Staffs were very friendly and helpful. Knowledge about service is very clean. ##### Ershad Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Era Mae Chua 28 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I love the view of the from our room. Very relaxing. . 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