Title: Melia Casa Maya Cancun All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=179995&destination=Cancun%2C+Quintana+Roo%2C+Mexico&selected=1498129&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Melia Casa Maya Cancun All Inclusive Casa Maya Cancun welcomes travelers to a beachfront retreat where white sand meets turquoise waters, with two pools and water activities for every type of vacation ## Photo gallery for Melia Casa Maya Cancun All Inclusive ![Terrace/patio - Melia Casa Maya Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/1ff3f5cb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/01122522-ce76-4d6d-a242-4dcd34b5c780-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![The Level Room Swim Up | View from room - Melia Casa Maya Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/0a8641de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas - Melia Casa Maya Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/cc3be78b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, lunch served, local cuisine - Melia Casa Maya Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/c3744fd1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Maya Cancun, near Cancun Convention Center and La Isla Shopping Mall, offers a peaceful retreat with two pools and a white sand beach with free cabanas. Guests can dine at the on-site international restaurant or enjoy activities like motor boating and scuba diving. ## Reviews 8.2 Very good ## Popular amenities - Hot tub - Spa - Parking included - Free Wi-Fi £284 includes taxes & fees 14 Apr - 15 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 23 of 23 rooms ### View all photos for Melia Room, Room, Ocean View ![Melia Room, Room, Ocean View | Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/a68b74e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Room, Room, Ocean View 8.6 Excellent 29 reviews - Ocean view - 441 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for The Level Room Swim Up ![The Level Room Swim Up | View from room](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/0a8641de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Room Swim Up - Ocean view - 441 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Melia Suite Ocean View ![Melia Suite Ocean View | Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/7feefd01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Suite Ocean View 9.6 Exceptional 20 reviews - Ocean view - 872 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed OR 2 Double Beds ### View all photos for The Level Suite Swim Up ![The Level Suite Swim Up | View from room](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/ecf9a1e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Suite Swim Up - Ocean view - 872 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed ### View all photos for The Level, Suite, Ocean View ![The Level, Suite, Ocean View | Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/e439d67c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Suite, Ocean View 10.0 Exceptional 1 review - Ocean view - 872 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed OR 2 Double Beds ### View all photos for The Level Grand Suite ![View from room](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/da262360.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Grand Suite 10.0 Exceptional 1 review - Ocean view - 1119 sq ft - 2 bedrooms - Sleeps 8 - 1 King Bed and 2 Single Beds ### View all photos for The Level, Room, Ocean View ![The Level, Room, Ocean View | Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/w4295h2867x5y0-1f7eb107.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Room, Ocean View 8.6 Excellent 4 reviews - Ocean view - 441 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Double Beds ### Melia Room, Room, Balcony, Ocean View - Ocean view - 517 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Double Beds ### The Level, Room, Balcony, Ocean View - 517 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Room Standard with Ocean View ![Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/22f7d4b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Ocean View - 441 sq ft - Sleeps 4 ### View all photos for Suite Junior with Ocean View ![Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/290e1e57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Ocean View - 871 sq ft - Sleeps 5 ### View all photos for Room Superior with Ocean View ![Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/w1916h1280x4y0-40c06fb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Ocean View - 441 sq ft - Sleeps 4 ### View all photos for Suite Superior with Ocean View ![Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/e501e8df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with Ocean View - 871 sq ft - Sleeps 5 ### View all photos for Suite Superior with Ocean View ![Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/c494d0e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with Ocean View - 871 sq ft - Sleeps 5 ### View all photos for Family Suite -8 guests- Superior with Ocean View ![Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/27bd56db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite -8 guests- Superior with Ocean View - 1119 sq ft - Sleeps 10 ### Room Standard with Ocean View - 441 sq ft - Sleeps 1 ### Suite Junior with Ocean View - 871 sq ft - Sleeps 1 ### Suite Superior with Ocean View - 871 sq ft - Sleeps 1 ### Suite Superior with Ocean View - 871 sq ft - Sleeps 1 ### Family Suite -8 guests- Superior with Ocean View - 1119 sq ft - Sleeps 1 ### Room Superior with Ocean View - 441 sq ft - Sleeps 1 ### View all photos for Room Standard ![Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/5cb50ed1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard 9.6 Exceptional 4 reviews - 419 sq ft - Sleeps 4 ### View all photos for Apartment Standard ![Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/d53d2f1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment Standard 10.0 Exceptional 1 review - 882 sq ft - Sleeps 6 ## You may also like Ad ![2 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/13000/12937/e1291af7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Presidente Cancun Resort by IHG Zona Hotelera - 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Adults Only - All Inclusive Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 8.8 Excellent 1,000 reviews £471 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=2d905a94-17e3-44a8-872d-a8b27f69b59f&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/28200/28108/d8649eca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 6,446 reviews £226 includes taxes & fees 21 Apr - 22 Apr [](https://www.expedia.co.uk/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information?chkin=2026-4-21&chkout=2026-4-22&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=2d905a94-17e3-44a8-872d-a8b27f69b59f&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Casa-Maya.h1498129.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Casa-Maya.h1498129.Hotel-Information) ## About the area Located in Zona Hotelera, a neighbourhood in Cancun, Melia Casa Maya Cancun All Inclusive is in the entertainment district and on the beach. La Isla Shopping Mall and Cancun Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Delfines Beach. Cancun Convention Center and Ultramar Ferry Puerto Juárez are two other places to visit that come recommended. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and skydiving nearby. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.14500%2C-86.77927&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ETy0QvvNzDgCnXeh149IQkDxsjQ=) Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500 ### What's nearby - ![Playa Langosta showing a sandy beach, swimming and general coastal views](https://images.trvl-media.com/place/6075632/35e11728-81e9-420b-bb20-6aba0218bc23.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Langosta Beach 1 min walk \- 0.1 miles - ![Hermosa Laguna Nichupte de agua Salada y color hermosas ](https://images.trvl-media.com/place/179995/87a37650-106b-4915-9d83-11c3469d9d6d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nichupté Lagoon 2 min walk \- 0.1 miles - ![Escenica Tower which includes rides](https://images.trvl-media.com/place/6242258/9227196b-3057-412d-a4d2-22b302238e75.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Escénica Tower 14 min walk \- 0.8 miles - ![Playa Tortuga featuring swimming, a bay or harbour and a coastal town](https://images.trvl-media.com/place/6075636/aaf67bb0-f567-44f3-be8e-0638a51c9ed7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tortuga Beach 17 min walk \- 0.9 miles - ![Cancun Playa Tortugas beach in Mexico](https://images.trvl-media.com/place/6075642/8f1687f1-a76b-48b0-8e72-505df4928e8a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Tortugas 3 min drive \- 1.3 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 33 min drive ### Restaurants - Breakfast 7 min walk - Lobby Bar 1 min walk - Restaurant Dos Lunas 10 min walk - Swim-up Bar 6 min walk - The White Box Gastrobar 9 min walk ## About this property ### Melia Casa Maya Cancun All Inclusive Upscale all-inclusive property near Langosta Beach Located close to Cancun Convention Center and La Isla Shopping Mall, Melia Casa Maya Cancun All Inclusive provides free water park access, an airport shuttle and a terrace. With a beachfront location, sunloungers and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to spa services, such as a body treatment, a massage or a facial. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature local cuisine and ocean views. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi. You'll also find perks such as: - 2 outdoor pools and a children's pool, along with a waterslide and pool umbrellas - Free self-parking - A local area shuttle, concierge services and a billiards/pool table - Beach towels, a front desk safe and multilingual staff - Guest reviews give top marks for the beach locale and helpful staff Room features All 260 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property. More conveniences in all rooms include: - Showers, free toiletries and hairdryers - 55-inch HDTVs with cable channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/99570e23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 6,446 reviews £226 includes taxes & fees 21 Apr - 22 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/108000000/107300000/107292600/107292520/b31586e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Selection Riviera Cancún - All Inclusive Puerto Morelos - Pool - Breakfast included - All-inclusive - Spa 7.8 Good 269 reviews £226 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=107292520&PinnedHotelID=107292520&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/42000000/41500000/41491100/41491098/c1c7f557.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Cancun Mar Caribe All-Inclusive Resort Zona Hotelera - 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Pool - Spa - All-inclusive - Kids’ pool 8.0 Very good 2,469 reviews £155 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=571397&PinnedHotelID=571397&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1498129,28108,107292520,41491098,2203) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Airport shuttle available - Area shuttle (surcharge) - Free uncovered self parking on site - Limited on-site self parking - Onsite parking includes off-street options ### Food and drink - 3 bars/lounges - 4 restaurants ### Restaurants on site - Cape Nao - Casa Nostra - Lobby Bar Boreal - Merkado - The Grill ### Things to do - 2 outdoor pools - 24-hour gym - Beach volleyball - Billiards/pool table - Children's pool - Free water park - Playground - Shopping - TV in common areas - Waterslide ### Family friendly - 2 outdoor pools - Babysitting - Children's games - Children's pool - Free water park access - Laundry facilities - Playground - Soundproofed rooms - Waterslide ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool umbrellas - Terrace ### Spa - Deep-tissue massages - Facials ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (180 centimetre wide door) - Pool access ramp on site - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant ### More - 2 buildings - 8 floors - Communal living room - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Minibar ### More - Air conditioning (climate-controlled) - Iron/ironing board on request - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 85.40 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is not required for transport to and from this property ### Property is also known as Casa Maya Casa Maya Cancun Casa Maya Hotel Hotel Casa Maya Hotel Casa Maya Cancun Maya Casa Cancun Casa Maya Casa Maya Cancun Hotel Cancun Casa Maya Hotel Cancun Imperial Fiesta Club Hotel Casa Maya ## Frequently asked questions ### Does Melia Casa Maya Cancun All Inclusive have a pool? ### How much does it cost to stay at Melia Casa Maya Cancun All Inclusive? ### Is Melia Casa Maya Cancun All Inclusive pet-friendly? ### How much is parking at Melia Casa Maya Cancun All Inclusive? ### What time is check-in at Melia Casa Maya Cancun All Inclusive? ### What time is check-out at Melia Casa Maya Cancun All Inclusive? ### Are there all-inclusive benefits at Melia Casa Maya Cancun All Inclusive? ### Where is Melia Casa Maya Cancun All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Melia Casa Maya Cancun All Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Amenities ### 8.6 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 211 8 - Good 112 6 - Okay 57 4 - Poor 23 2 - Terrible 29 ## Reviews Verified ### 10/10 Excellent #### Iosua 2 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing beach, great food, friendly staff, and nothing was ever too busy. The #1 MUST is to book "The Level" room category, the extras you get make a huge difference. Melia Casa Maya Cancun is a great family resort. ##### Iosua Stayed 7 nights in Feb 2026 Verified ### 10/10 Excellent #### Todd Charles 25 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Excellent facility, staff were extremely courteous and helpful. Food exceeded my expectations. Location on one of most beautiful beaches in Cancun. ![](https://a.travel-assets.com/ugc/hotel-reviews/8991a7e2-6fa0-47f6-bbe5-5d6d7d0544c3-1772050069113.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b42c0c25-0f86-4da2-b718-783cf44e22bc-1772050203397.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Todd Charles Stayed 7 nights in Feb 2026 Verified ### 10/10 Excellent #### Gabriel 17 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The place is beautiful very clean and the staff is great! From the bellboy to the servers and waiters at the buffets they were friendly and courteous and did their work with a smile! ![](https://a.travel-assets.com/ugc/hotel-reviews/1e4ced16-afde-4d5d-91dd-567214cc95a5-1771352789233.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b161b6c3-83c1-4ca2-83c8-e416b9b9ccc3-1771352791757.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ae39816b-cf56-4a20-a637-e8ce3262ebef-1771352789937.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/41c592b8-d2c7-4cda-bd03-1f48774c3bfb-1771352789163.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gabriel Stayed 2 nights in Feb 2026 Verified ### 6/10 Okay #### William J 1 Feb 2026 Liked: Cleanliness, property conditions & facilities Staff very friendly and accommodating. This is a very kid focused hotel. ##### William J Stayed 6 nights in Jan 2026 Verified ### 8/10 Good #### Caleb 11 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a big room, plenty of space for a family of five. Amazing views from the balcony. Food was good, but could be much better if they kept the buffet food hot. Pool and waterslides were both great, the kids had so much fun. ![](https://a.travel-assets.com/ugc/hotel-reviews/e39aef74-30c2-47b9-987a-83bed9cdf1e4-1773188242266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Caleb Stayed 7 nights in Feb 2026 Verified ### 8/10 Good #### Blair 1 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The kids splash park and water slides were a hit with our kids. ##### Blair Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Gabriela 16 Jan 2026 Liked: Cleanliness, property conditions & facilities Yes it was very clean I had a great time there and planning to go back ##### Gabriela Stayed 4 nights in Jan 2026 Verified ### 10/10 Excellent #### Christopher 30 Jan 2026 Very family friendly. Food was okay. Beach was wonderful. Would definitely book again ##### Christopher Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Michelle 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, amazing staff and amenities ##### Michelle Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Ricardo 5 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Best hotel stay in well over a decade. Great service, food and atmosphere. ##### Ricardo Stayed 8 nights in Dec 2025 Verified ### 10/10 Excellent #### Qiamuddin 19 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities We had a wonderful stay at Meliá Maya Casa Cancún. The resort is beautiful, clean, and relaxing, with excellent service from the friendly and attentive staff. The rooms were comfortable, the food was delicious, and the overall atmosphere made our vacation truly enjoyable. Highly recommended! ##### Qiamuddin Stayed 5 nights in Jan 2026 Verified ### 10/10 Excellent #### Iain 22 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely boutique hotel. Perfect for families with your kids. Would return time and time again. ##### Iain Stayed 7 nights in Dec 2025 Verified ### 10/10 Excellent #### Antonietta 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful large rooms, attentive staff , high end food and beautiful pool and beautiful beach ##### Antonietta Stayed 5 nights in Nov 2025 Verified ### 10/10 Excellent #### Carly Ann 22 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, amazing activities for kids (non stop schedule!) particularly Jacqueline and Edwin ##### Carly Ann Stayed 7 nights in Jan 2026 Verified ### 8/10 Good #### Corey 14 Feb 2026 Room was clean! The resort had decent food, amazing service from staff however the beach was dirty, there was poop all over the beach. I asked staff and they said it was turtle poop but they should have someone clean the beach a couple times a day with a pool net or something.other then that the resort was tremendous. ##### Corey Stayed 8 nights in Feb 2026 Verified ### 10/10 Excellent #### Prashant 17 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful room ##### Prashant Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Saidaziz 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfect hotel for families with kids. Everything was excellent and very comfortable. Special thanks to Luis, the beach waiter—he was amazing, friendly, and provided perfect service. Highly recommended! ##### Saidaziz Stayed 5 nights in Nov 2025 Verified ### 10/10 Excellent #### Oksana 5 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Overall good experience. However, food options are very limited and entertainment could be better. Small and quiet hotel with nice beach, pool and waterpark for kids. ##### Oksana Stayed 6 nights in Nov 2025 Verified ### 10/10 Excellent #### Jeffrey R 30 Oct 2025 Liked: Cleanliness, property conditions & facilities Every thing about this place was great! Very clean and it shows with the staffs pride that goes into there work! ![](https://a.travel-assets.com/ugc/hotel-reviews/a42fd835-0bc7-41cc-a674-698cfecb451a-1761866191867.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/70e36bb4-9aec-48b1-b24f-fed51945c0f7-1761866205131.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dc5d69b5-42bd-4adb-97d9-a0fe00114992-1761866209036.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/76816ca6-31c2-4923-953e-30680763e982-1761866228182.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jeffrey R Stayed 6 nights in Oct 2025 Verified ### 10/10 Excellent #### Varun Kumar 16 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities We had a fantastic stay at Meliá Casa Maya Cancun. The resort is clean, beautifully maintained, and perfectly located in the Hotel Zone with easy access to the beach and lagoon views. The staff were consistently warm, attentive, and eager to help, which made the experience even more enjoyable. The rooms were comfortable and well kept, the food was fresh with good variety, and the overall atmosphere was relaxed and family-friendly. A great choice for a stress-free all-inclusive vacation in Cancun — we’d happily return! ##### Varun Kumar Stayed 5 nights in Dec 2025 Verified ### 10/10 Excellent #### Reubem Alexandre 9 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was warm, attentive, and committed to making every moment special. The hotel’s beautiful infrastructure, well-maintained spaces, and relaxing atmosphere made our stay truly enjoyable. A special highlight goes to the events and kids’ entertainment team, who created fun experiences for our family every single day. ##### Reubem Alexandre Stayed 6 nights in Dec 2025 Verified ### 10/10 Excellent #### Lizett 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was great and amazing. ##### Lizett Stayed 7 nights in Oct 2025 Verified ### 8/10 Good #### Aprille Noraine 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. ##### Aprille Noraine Stayed 4 nights in Aug 2025 Verified ### 10/10 Excellent #### Dana Allyn 9 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort was exactly what we were looking for. Traveled as a couple. Resort was clean, relaxed, and the staff was super friendly and helpful. The beach was very wide and beautiful. Not a rocky beach and a nice sized swimming area. This is not a big party resort which is also what we were looking for. With the water park/water slides, this is a great family resort. Lots of kids. The food was as you would expect at an all inclusive. It was good, some really good items, but standard all inclusive at this price point. Our goal was to get out of the cold and enjoy the beach and drinks and this was a perfect choice. Easy 10 min walk (safe walk) to jump on the Ferry to go over to Isla Mujeres. We did not reserve the Level experience this time but our partial ocean view room was perfect! Full living room, very large master suite with a balcony was more than we expected. House keeping kept the room sparkling clean every day and restocked the mini bar daily. Let me say again, the staff was excellent at this resort! ##### Dana Allyn Stayed 4 nights in Feb 2026 Verified ### 8/10 Good #### Simon 4 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities This place is really special. Staff was very attentive from the moment we arrived. Amenities and food are endless. Kids loved the Waterpark they spent hours enjoying. The towels at the pool are soft, fluffy and long. We had a 2BR/2BA Suite it was very spacious and clean. We really enjoyed the robes and slippers in the room. I was just a little upset that we had to check out 2 days early due to the storm on the eastern seaboard as our flights got canceled and re-booked, when we checked out we were told that we would be able to get refunded for those 2 days however when we got home and tried to get it we were denied. 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