Title: Melia Casa Maya Cancun All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Melia Casa Maya Cancun All Inclusive Beachfront property with 4 restaurants and 2 outdoor pools ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/1ff3f5cb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![4 restaurants, lunch served, local cuisine](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/04140f50.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Water park](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/e1d2314c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, lunch served, local cuisine](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/eef086a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/cc3be78b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Maya Cancun, near Cancun Convention Center and La Isla Shopping Mall, offers a peaceful retreat with two pools and a white sand beach with free cabanas. Guests can dine at the on-site international restaurant or enjoy activities like motor boating and scuba diving. 8.2 Very good ## Popular amenities - - Bar - All-inclusive - 24/7 front desk - Housekeeping - Laundry £285 includes taxes & fees 7 Dec - 8 Dec ## Room options ### Check availability for these dates Tonight [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ![Melia Room, Room, Ocean View | 1 bedroom, down duvets, minibar, soundproofing](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/a68b74e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Room, Room, Ocean View 8.8 Excellent 16 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds HDTV Separate bedroom Down duvet Hairdryer Private bathroom Soundproofed rooms Air-conditioning Free cots/infant beds Down comforter Dressing gowns Hair dryer - 441 sq ft - Ocean view - Sleeps 4 - 1 King Bed OR 2 Double Beds ![The Level Room Swim Up | View from room](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/0a8641de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Room Swim Up ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds HDTV Separate bedroom Down duvet Hairdryer Separate sitting area Soundproofed rooms Air-conditioning Free cots/infant beds Down comforter Dressing gowns - 441 sq ft - Ocean view - Sleeps 4 - 1 King Bed ![Melia Suite Ocean View | 1 bedroom, down duvets, minibar, soundproofing](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/7feefd01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Suite Ocean View 9.6 Exceptional 14 reviews ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds HDTV Separate bedroom Down duvet Hairdryer Balcony Soundproofed rooms Air-conditioning Free cots/infant beds Down comforter Dressing gowns - 872 sq ft - 1 bedroom - Ocean view - Sleeps 5 - 1 King Bed OR 2 Double Beds ![The Level Suite Swim Up | View from room](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/ecf9a1e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Suite Swim Up ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds HDTV Separate bedroom Down duvet Hairdryer Separate sitting area Soundproofed rooms Air-conditioning Free cots/infant beds Down comforter Dressing gowns - 872 sq ft - 1 bedroom - Ocean view - Sleeps 5 - 1 King Bed ![The Level, Suite, Ocean View | 1 bedroom, down duvets, minibar, soundproofing](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/e439d67c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Suite, Ocean View 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Free cots/infant beds HDTV Separate bedroom Down duvet Balcony Separate sitting area Soundproofed rooms Air-conditioning Free cots/infant beds Down comforter - 872 sq ft - 1 bedroom - Ocean view - Sleeps 5 - 1 King Bed OR 2 Double Beds ![View from room](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/da262360.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Grand Suite ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Free cots/infant beds HDTV 2 bedrooms Down duvet Balcony Separate sitting area Soundproofed rooms Air-conditioning Free cots/infant beds Down comforter - 1119 sq ft - 2 bedrooms - Ocean view - Sleeps 8 - 1 King Bed and 2 Single Beds ![The Level, Room, Ocean View | 1 bedroom, down duvets, minibar, soundproofing](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/w4295h2867x5y0-1f7eb107.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Room, Ocean View 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds HDTV Separate bedroom Down duvet Hairdryer Private bathroom Soundproofed rooms Air-conditioning Free cots/infant beds Down comforter Dressing gowns Hair dryer - 441 sq ft - Ocean view - Sleeps 4 - 1 King Bed OR 2 Double Beds ![1 bedroom, down duvets, minibar, soundproofing](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/22f7d4b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Ocean View Soundproofed rooms Air-conditioning Connecting rooms available Down comforter Dressing gowns Hair dryer - 441 sq ft - Sleeps 4 ![1 bedroom, down duvets, minibar, soundproofing](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/w1916h1280x4y0-40c06fb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Ocean View Soundproofed rooms Air-conditioning Down comforter Dressing gowns Hair dryer Coffee/tea maker - 441 sq ft - Sleeps 4 ### Room Standard with Ocean View Soundproofed rooms Air-conditioning Down comforter Dressing gowns Hair dryer Coffee/tea maker - 441 sq ft - Sleeps 1 ### Suite Junior with Ocean View Soundproofed rooms Air-conditioning Down comforter Dressing gowns Hair dryer Coffee/tea maker - 871 sq ft - Sleeps 1 ### Suite Superior with Ocean View Soundproofed rooms Air-conditioning Down comforter Dressing gowns Hair dryer Coffee/tea maker - 871 sq ft - Sleeps 1 ### Suite Superior with Ocean View Soundproofed rooms Air-conditioning Down comforter Dressing gowns Hair dryer Coffee/tea maker - 871 sq ft - Sleeps 1 ### Family Suite -8 guests- Superior with Ocean View Soundproofed rooms Air-conditioning Down comforter Dressing gowns Hair dryer Coffee/tea maker - 1119 sq ft - Sleeps 1 ### Room Superior with Ocean View Soundproofed rooms Air-conditioning Down comforter Dressing gowns Hair dryer Coffee/tea maker - 441 sq ft - Sleeps 1 ## You may also like Ad ![Business centre](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/12300/12210/b02bcdd6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids pool 9.0 Wonderful 1,005 reviews £172 includes taxes & fees 21 Nov - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Casa-Maya.h1498129.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Casa-Maya.h1498129.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.14500%2C-86.77927&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ETy0QvvNzDgCnXeh149IQkDxsjQ=) Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500 #### What's nearby - Langosta Beach - 1 min walk - 0.0 miles - Tortuga Beach - 17 min walk - 0.9 miles - Playa Tortugas - 8 min drive - 1.3 miles - Cancun Convention Center - 17 min drive - 2.8 miles - La Isla Shopping Mall - 33 min drive - 5.0 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 33 min drive #### Restaurants - ‪Breakfast - ‬7 min walk - ‪Swim-up Bar - ‬6 min walk - ‪Restaurant Dos Lunas - ‬10 min walk - ‪Wink Lobby Bar - ‬4 min walk - ‪Lobby Bar - ‬1 min walk ## About this property ### Melia Casa Maya Cancun All Inclusive Upscale all-inclusive property near Langosta Beach Located close to Cancun Convention Center and La Isla Shopping Mall, Melia Casa Maya Cancun All Inclusive provides free water park access, an airport shuttle and a terrace. With a beachfront location, sunloungers and beach volleyball, this property is the perfect place to soak up some sun. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature local cuisine and ocean views. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi. You'll also find perks such as: - 2 outdoor pools and a children's pool, along with a waterslide and pool umbrellas - Free self-parking - A local area shuttle, a 24-hour front desk and a lift - A front desk safe, beach umbrellas and smoke-free property - Guest reviews give top marks for the beach locale and helpful staff Room features All 260 rooms have comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property. More conveniences in all rooms include: - Showers, free toiletries and hairdryers - 55-inch HDTVs with cable channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ## Similar properties ![View from room](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/b87b5518.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.8 Excellent 5,707 reviews £196 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/9000000/8400000/8393400/8393330/f5af3bd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Sands Cancun Resort & Spa - All Inclusive Zona Hotelera - On private beach - Pool - Hot tub - All-inclusive 8.2 Very good 1,483 reviews £279 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=8393330&PinnedHotelID=8393330&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 11:00 AM to 7:00 PM, pool cabanas (surcharge)](https://images.trvl-media.com/lodging/1000000/10000/2300/2203/be515434.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Cancun All Inclusive Resort & Villas Zona Hotelera - 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2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=19878&PinnedHotelID=19878&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1140000/1139400/1139341/1690cd5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Sands Resort & Spa All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.6 Excellent 2,751 reviews £203 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=1139341&PinnedHotelID=1139341&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/42000000/41500000/41491100/41491098/11c46517.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Cancun Mar Caribe All-Inclusive Resort Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 8.6 Excellent 3,437 reviews £311 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=41491098&PinnedHotelID=41491098&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/1200/1112/8e9d53b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Condesa Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 8.8 Excellent 3,887 reviews £288 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=1112&PinnedHotelID=1112&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Airport shuttle available - Area shuttle (surcharge) - Free uncovered self parking on site - Onsite parking includes off-street options ### Food and drink - 3 bars/lounges - 4 restaurants ### Restaurants on site - Cape Nao - Casa Nostra - Lobby Bar Boreal - Merkado - The Grill ### Things to do - 2 outdoor pools - Beach volleyball - Children's pool - Free water park - Playground - Shopping - TV in common areas - Waterslide ### Family friendly - 2 outdoor pools - Babysitting - Children's games - Children's pool - Free water park access - Laundry facilities - Playground - Soundproofed rooms - Waterslide ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (180 centimetre wide door) - Pool access ramp on site - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant ### More - 2 buildings - 8 floors - Communal living room - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Minibar ### More - Air conditioning (climate-controlled) - Iron/ironing board on request - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: MXN 79.20 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 8:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is not required for transport to and from this property ### Property is also known as Casa Maya Casa Maya Cancun Casa Maya Hotel Hotel Casa Maya Hotel Casa Maya Cancun Maya Casa Cancun Casa Maya Casa Maya Cancun Hotel Cancun Casa Maya Hotel Cancun Imperial Fiesta Club Hotel Casa Maya ## Frequently asked questions ### Does Melia Casa Maya Cancun All Inclusive have a pool? > Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM. ### How much does it cost to stay at Melia Casa Maya Cancun All Inclusive? > As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Melia Casa Maya Cancun All Inclusive on 7 Dec 2025 start from £285.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cancun-Hotels-Hotel-Casa-Maya.h1498129.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Melia Casa Maya Cancun All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Melia Casa Maya Cancun All Inclusive? > Self-parking is free at this property. ### What time is check-in at Melia Casa Maya Cancun All Inclusive? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Melia Casa Maya Cancun All Inclusive? > Checkout is at noon. Late checkout is available for a fee. ### Are there all-inclusive benefits at Melia Casa Maya Cancun All Inclusive? > Yes, the property is all-inclusive. ### Where is Melia Casa Maya Cancun All Inclusive located? > Located in Zona Hotelera, this beachfront property is in the entertainment district and within 3 mi (5 km) of Langosta Beach and Cancun Convention Center. La Isla Shopping Mall and Ultramar Ferry Puerto Juárez are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Melia Casa Maya Cancun All Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Amenities ### 8.6 Staff & service ### 8.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 137 8 - Good 84 6 - Okay 37 4 - Poor 16 2 - Terrible 20 ### 10/10 Excellent #### Lizett 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was great and amazing. ##### Lizett Stayed 7 nights in Oct 2025 ### 8/10 Good #### Aprille Noraine 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. ##### Aprille Noraine Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Raul 9 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo excelente ##### Raul Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Zoilo Ladislao Ramirez 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was awesome! ##### Zoilo Ladislao Ramirez Stayed 5 nights in Sep 2025 ### 8/10 Good #### Indera Kumari 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only thing that need improvement is food quality food quality is average if they improve in food quality hotel will be 10/10 clean beach very clean pool excellent room as well ##### Indera Kumari Stayed 5 nights in Aug 2025 ### 6/10 Okay #### Yi 12 Oct 2025 Liked: Cleanliness, staff & service Small property , beach is not private. Very limited dining options, buffet was not so great. ##### Yi Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Joe 12 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing Hotel ##### Joe Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Rafael 3 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Small property but need to retraining the waitress ![](https://a.travel-assets.com/ugc/hotel-reviews/96496e5d-4741-48d2-9103-9bdb4d35fe3f-1759510009089.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rafael Stayed 4 nights in Sep 2025 ### 8/10 Good #### Maciej 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pros: remodelled, updated, stylish, clean, great for kids, good value for money, friendly staff, good selection of TV channels, internet Cons: bathrooms, elevators, inconsistent food quality, far from stores and restaurants ##### Maciej Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Eva Christine 12 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel! ##### Eva Christine Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Nikola 17 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I recently stayed at this property with my family and our experience was amazing. Most of all I would like to praise the staff, every single interaction we had was positive and I have nothing but praise for them. The food is also amazing with variety throughout our stay. There were various activities throughout the day for both children and adults. Just amazing. ##### Nikola Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Roberto F Mendez 6 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff, very competent, friendly, polite, and attentive. The clean and pleasant property ##### Roberto F Mendez Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Ruben Robbhinds Rodriguez 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortably ##### Ruben Robbhinds Rodriguez Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Iryna 15 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect- food, services, pools, waterpark. Every evening there were different shows. Perfect for family with kids ##### Iryna Stayed 7 nights in Jun 2025 ### 6/10 Okay #### Emanuel 2 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities The beach is nice here, kids would love it here. ##### Emanuel Stayed 3 nights in Mar 2025 ### 8/10 Good #### Zara Piliposyan and Alfred 5 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was clean however the food was horrible ##### Zara Piliposyan and Alfred Stayed 9 nights in Jun 2025 ### 10/10 Excellent #### Teresa 4 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was amazing! I highly recommend this place ##### Teresa Stayed 7 nights in Mar 2025 ### 8/10 Good #### Julio 15 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Services ##### Julio Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### angela 7 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities under new renovations, very clean and modern ##### angela Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### NIDAL KHALIL 30 Apr 2025 Very modern. Comfortable. Great food and service ##### NIDAL KHALIL Stayed 7 nights in Apr 2025 ### 6/10 Okay #### Sherelle 18 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay with the family! Limited food options for children. ##### Sherelle Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Adam 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really clean property and our room was amazing! Had a suite on the top floor. Staff was fantastic and our concierge Victor was fantastic! Location is away from party hotel zone so it was nice and quiet for that. lots of families here as well. ##### Adam Stayed 4 nights in Mar 2025 ### 8/10 Good #### Niki 28 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was amazing! The staff here have it going on. The room was beautiful and the VIEW. ##### Niki Stayed 6 nights in Jan 2025 ### 6/10 Okay #### Sheila 4 Aug 2025 The rules were dirty and we’re not up to par ##### Sheila Stayed 5 nights in Jul 2025 ### 8/10 Good #### YESSENIA 29 Jul 2025 Liked: Staff & service, property conditions & facilities I am a very picky about cleaning, the room was clean but the bathroom need it more attention the sink, under the snick and the shower. We had a room change because the first one only had a partial ocean view and we had requested an ocean front, they were great at changing the room for us, but the first room had bu ##### YESSENIA Stayed 5 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Mex Hoteles](https://www.expedia.co.uk/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Secrets Moxché Playa del Carmen - 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