Title: Melia Casa Maya Cancun All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Melia Casa Maya Cancun All Inclusive Casa Maya Cancun welcomes travelers to a beachfront retreat where white sand meets turquoise waters, with two pools and water activities for every type of vacation ## Photo gallery for Melia Casa Maya Cancun All Inclusive ![Terrace/patio - Melia Casa Maya Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/1ff3f5cb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/01122522-ce76-4d6d-a242-4dcd34b5c780-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![The Level Room Swim Up | View from room - Melia Casa Maya Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/0a8641de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, lunch served, local cuisine - Melia Casa Maya Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/c3744fd1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, lunch served, local cuisine - Melia Casa Maya Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/04140f50.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Maya Cancun, near Cancun Convention Center and La Isla Shopping Mall, offers a peaceful retreat with two pools and a white sand beach with free cabanas. Guests can dine at the on-site international restaurant or enjoy activities like motor boating and scuba diving. ## Reviews 8.2 Very good ## Popular amenities - Hot tub - All-inclusive - Spa - Parking included - Free Wi-Fi £336 includes taxes & fees 7 Feb - 8 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 21 of 21 rooms ### View all photos for Melia Room, Room, Ocean View ![Melia Room, Room, Ocean View | Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/a68b74e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Room, Room, Ocean View 8.4 Very good 24 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds HDTV Down duvet Separate bedroom Private bathroom Hairdryer - Ocean view - 441 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for The Level Room Swim Up ![The Level Room Swim Up | View from room](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/0a8641de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Room Swim Up ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds HDTV Down duvet Hairdryer Private bathroom - Ocean view - 441 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Melia Suite Ocean View ![Melia Suite Ocean View | Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/7feefd01.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Melia Suite Ocean View 9.6 Exceptional 15 reviews ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds HDTV Down duvet Separate bedroom Private bathroom - Ocean view - 872 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed OR 2 Double Beds ### View all photos for The Level Suite Swim Up ![The Level Suite Swim Up | View from room](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/ecf9a1e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Suite Swim Up ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds HDTV Down duvet Separate bedroom Hairdryer - Ocean view - 872 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed ### View all photos for The Level, Suite, Ocean View ![The Level, Suite, Ocean View | Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/e439d67c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Suite, Ocean View 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Free cots/infant beds HDTV Down duvet Separate bedroom - Ocean view - 872 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed OR 2 Double Beds ### View all photos for The Level Grand Suite ![View from room](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/da262360.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level Grand Suite 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Free cots/infant beds HDTV Down duvet 2 bedrooms - Ocean view - 1119 sq ft - 2 bedrooms - Sleeps 8 - 1 King Bed and 2 Single Beds ### View all photos for The Level, Room, Ocean View ![The Level, Room, Ocean View | Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/w4295h2867x5y0-1f7eb107.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Level, Room, Ocean View 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds HDTV Down duvet Separate bedroom Hairdryer Private bathroom - Ocean view - 441 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Double Beds ### View all photos for Room Standard with Ocean View ![Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/22f7d4b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Ocean View - 441 sq ft - Sleeps 4 ### View all photos for Suite Junior with Ocean View ![Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/290e1e57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Ocean View - 871 sq ft - Sleeps 5 ### View all photos for Room Superior with Ocean View ![Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/w1916h1280x4y0-40c06fb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior with Ocean View - 441 sq ft - Sleeps 4 ### View all photos for Suite Superior with Ocean View ![Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/e501e8df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with Ocean View - 871 sq ft - Sleeps 5 ### View all photos for Suite Superior with Ocean View ![Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/c494d0e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior with Ocean View - 871 sq ft - Sleeps 5 ### View all photos for Family Suite -8 guests- Superior with Ocean View ![Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/27bd56db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite -8 guests- Superior with Ocean View - 1119 sq ft - Sleeps 10 ### Room Standard with Ocean View - 441 sq ft - Sleeps 1 ### Suite Junior with Ocean View - 871 sq ft - Sleeps 1 ### Suite Superior with Ocean View - 871 sq ft - Sleeps 1 ### Suite Superior with Ocean View - 871 sq ft - Sleeps 1 ### Family Suite -8 guests- Superior with Ocean View - 1119 sq ft - Sleeps 1 ### Room Superior with Ocean View - 441 sq ft - Sleeps 1 ### View all photos for Room Standard ![Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/5cb50ed1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard 9.6 Exceptional 4 reviews - 419 sq ft - Sleeps 4 ### View all photos for Apartment Standard ![Down duvets, minibar, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1500000/1498200/1498129/d53d2f1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment Standard 10.0 Exceptional 1 review - 882 sq ft - Sleeps 6 ## You may also like Ad ![On the beach, sun-loungers, beach umbrellas, beach massages](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - 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Pool - Spa - Parking included - Free Wi-Fi 8.8 Excellent 1,000 reviews £229 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Cancun-Hotels-The-Royal-Cancun-All-Villas-Resort.h1159480.Hotel-Information?chkin=2026-2-27&chkout=2026-2-28&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=ff696f0f-302d-4439-aa45-2df2062c6fca&top_cur=GBP) Ad ![View from property](https://images.trvl-media.com/lodging/2000000/1580000/1579700/1579645/f3f2685d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Seadust Cancún All Inclusive Family Resort Zona Hotelera - Pool - All-inclusive - Spa - Kids’ pool 7.6 Good 3,010 reviews £262 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Cancun-Hotels-Seadust-Cancun-All-Inclusive-Family-Resort.h1579645.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=ff696f0f-302d-4439-aa45-2df2062c6fca&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Casa-Maya.h1498129.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Casa-Maya.h1498129.Hotel-Information) ## About the area Located in Zona Hotelera, a neighbourhood in Cancun, Melia Casa Maya Cancun All Inclusive is in the entertainment district and on the beach. La Isla Shopping Mall and Cancun Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Delfines Beach. Cancun Convention Center and Ultramar Ferry Puerto Juárez are two other places to visit that come recommended. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ziplining nearby. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.14500%2C-86.77927&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ETy0QvvNzDgCnXeh149IQkDxsjQ=) Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500 ### What's nearby - ![Playa Langosta showing a sandy beach, swimming and general coastal views](https://images.trvl-media.com/place/6075632/35e11728-81e9-420b-bb20-6aba0218bc23.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Langosta Beach 1 min walk \- 0.1 miles - ![Hermosa Laguna Nichupte de agua Salada y color hermosas ](https://images.trvl-media.com/place/179995/87a37650-106b-4915-9d83-11c3469d9d6d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nichupté Lagoon 2 min walk \- 0.1 miles - ![Escenica Tower which includes rides](https://images.trvl-media.com/place/6242258/9227196b-3057-412d-a4d2-22b302238e75.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Escénica Tower 14 min walk \- 0.8 miles - ![Playa Tortuga featuring swimming, a bay or harbour and a coastal town](https://images.trvl-media.com/place/6075636/aaf67bb0-f567-44f3-be8e-0638a51c9ed7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tortuga Beach 17 min walk \- 0.9 miles - ![Cancun Playa Tortugas beach in Mexico](https://images.trvl-media.com/place/6075642/8f1687f1-a76b-48b0-8e72-505df4928e8a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa Tortugas 3 min drive \- 1.3 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 33 min drive ### Restaurants - Breakfast 7 min walk - Lobby Bar 1 min walk - Restaurant Dos Lunas 10 min walk - Swim-up Bar 6 min walk - The White Box Gastrobar 9 min walk ## About this property ### Melia Casa Maya Cancun All Inclusive Upscale all-inclusive property near Langosta Beach Located close to Cancun Convention Center and La Isla Shopping Mall, Melia Casa Maya Cancun All Inclusive provides free water park access, an airport shuttle and a terrace. With a beachfront location, sunloungers and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to spa services, such as a massage, a facial or a body treatment. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature local cuisine and ocean views. In addition to shopping on-site and a garden, guests can connect to free in-room WiFi. You'll also find perks such as: - 2 outdoor pools and a children's pool, along with a waterslide and pool umbrellas - Free self-parking - A local area shuttle, a 24-hour front desk and a lift - Tour/ticket information, luggage storage and a TV in reception - Guest reviews give top marks for the beach locale and helpful staff Room features All 260 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property. More conveniences in all rooms include: - Showers, free toiletries and hairdryers - 55-inch HDTVs with cable channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ## Similar properties ![Beach/ocean view](https://images.trvl-media.com/lodging/19000000/18910000/18904800/18904781/dfa0c6e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Cancun All Villas Resort - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,179 reviews £358 includes taxes & fees 7 Mar - 8 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=18904781&PinnedHotelID=18904781&HadPinnedHotel=true®ionId=-1&adults=2) ![Royal Master Suite Hot Tub adults only +18 | View from room](https://images.trvl-media.com/lodging/1000000/20000/19900/19878/w1280h887x0y0-11fe28cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Park Royal Cancun - All Inclusive Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 2,351 reviews £348 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=19878&PinnedHotelID=19878&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/2300/2203/f52c6c5e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Cancun All Inclusive Resort & Villas Zona Hotelera - 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Spa - Pet-friendly 8.6 Excellent 3,716 reviews £465 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=41491098&PinnedHotelID=41491098&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=1498129&PinnedHotelID=1498129&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1498129,18904781,19878,2203,1110099) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Airport shuttle available - Area shuttle (surcharge) - Free uncovered self parking on site - Limited on-site self parking - Onsite parking includes off-street options ### Food and drink - 3 bars/lounges - 4 restaurants ### Restaurants on site - Cape Nao - Casa Nostra - Lobby Bar Boreal - Merkado - The Grill ### Things to do - 2 outdoor pools - 24-hour gym - Beach volleyball - Billiards/pool table - Children's pool - Free water park - Playground - Shopping - TV in common areas - Waterslide ### Family friendly - 2 outdoor pools - Babysitting - Children's games - Children's pool - Free water park access - Laundry facilities - Playground - Soundproofed rooms - Waterslide ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool umbrellas - Terrace ### Spa - Deep-tissue massages - Facials ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (180 centimetre wide door) - Pool access ramp on site - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant ### More - 2 buildings - 8 floors - Communal living room - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Minibar ### More - Air conditioning (climate-controlled) - Iron/ironing board on request - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 85.40 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is not required for transport to and from this property ### Property is also known as Casa Maya Casa Maya Cancun Casa Maya Hotel Hotel Casa Maya Hotel Casa Maya Cancun Maya Casa Cancun Casa Maya Casa Maya Cancun Hotel Cancun Casa Maya Hotel Cancun Imperial Fiesta Club Hotel Casa Maya ## Frequently asked questions ### Does Melia Casa Maya Cancun All Inclusive have a pool? ### How much does it cost to stay at Melia Casa Maya Cancun All Inclusive? ### Is Melia Casa Maya Cancun All Inclusive pet-friendly? ### How much is parking at Melia Casa Maya Cancun All Inclusive? ### What time is check-in at Melia Casa Maya Cancun All Inclusive? ### What time is check-out at Melia Casa Maya Cancun All Inclusive? ### Are there all-inclusive benefits at Melia Casa Maya Cancun All Inclusive? ### Where is Melia Casa Maya Cancun All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Melia Casa Maya Cancun All Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.0 Amenities ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 187 8 - Good 98 6 - Okay 53 4 - Poor 20 2 - Terrible 28 ## Reviews ### 6/10 Okay #### William J 1 Feb 2026 Liked: Cleanliness, property conditions & facilities Staff very friendly and accommodating. This is a very kid focused hotel. ##### William J Stayed 6 nights in Jan 2026 ### 8/10 Good #### Blair 1 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The kids splash park and water slides were a hit with our kids. ##### Blair Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Christopher 30 Jan 2026 Very family friendly. Food was okay. Beach was wonderful. Would definitely book again ##### Christopher Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Gabriela 16 Jan 2026 Liked: Cleanliness, property conditions & facilities Yes it was very clean I had a great time there and planning to go back ##### Gabriela Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Michelle 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, amazing staff and amenities ##### Michelle Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Ricardo 5 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Best hotel stay in well over a decade. Great service, food and atmosphere. ##### Ricardo Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Qiamuddin 19 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities We had a wonderful stay at Meliá Maya Casa Cancún. The resort is beautiful, clean, and relaxing, with excellent service from the friendly and attentive staff. The rooms were comfortable, the food was delicious, and the overall atmosphere made our vacation truly enjoyable. Highly recommended! ##### Qiamuddin Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Iain 22 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely boutique hotel. Perfect for families with your kids. Would return time and time again. ##### Iain Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Carly Ann 22 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, amazing activities for kids (non stop schedule!) particularly Jacqueline and Edwin ##### Carly Ann Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Prashant 17 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful room ##### Prashant Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Antonietta 9 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful large rooms, attentive staff , high end food and beautiful pool and beautiful beach ##### Antonietta Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Saidaziz 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfect hotel for families with kids. Everything was excellent and very comfortable. Special thanks to Luis, the beach waiter—he was amazing, friendly, and provided perfect service. Highly recommended! ##### Saidaziz Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Oksana 5 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Overall good experience. However, food options are very limited and entertainment could be better. Small and quiet hotel with nice beach, pool and waterpark for kids. ##### Oksana Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Varun Kumar 16 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities We had a fantastic stay at Meliá Casa Maya Cancun. The resort is clean, beautifully maintained, and perfectly located in the Hotel Zone with easy access to the beach and lagoon views. The staff were consistently warm, attentive, and eager to help, which made the experience even more enjoyable. The rooms were comfortable and well kept, the food was fresh with good variety, and the overall atmosphere was relaxed and family-friendly. A great choice for a stress-free all-inclusive vacation in Cancun — we’d happily return! ##### Varun Kumar Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Reubem Alexandre 9 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was warm, attentive, and committed to making every moment special. The hotel’s beautiful infrastructure, well-maintained spaces, and relaxing atmosphere made our stay truly enjoyable. A special highlight goes to the events and kids’ entertainment team, who created fun experiences for our family every single day. ##### Reubem Alexandre Stayed 6 nights in Dec 2025 ### 8/10 Good #### Joel 26 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food was great, lots of area on the beach and never felt too crowded. The kids water park entertained our kids for many hours. The swimming area was clean but a little too wavy. The food was just fine, but nothing to write home about. The room was large and had more than enough space for all of our things, but smelled a little musty upon first arrival. The staff were really friendly and very helpful ##### Joel Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Lizett 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff was great and amazing. ##### Lizett Stayed 7 nights in Oct 2025 ### 6/10 Okay #### Daryn 10 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The level grand suite room was great. Kids loved the water park. Lack of restaurants and crowded beach were main 2 negatives. The locals came to hang out late afternoon. Not a nice beach for walking along. ##### Daryn Stayed 5 nights in Dec 2025 ### 6/10 Okay #### Neelufar 16 Jan 2026 Liked: Cleanliness, property conditions & facilities Room was good. Nice and spacious. Food is VERY limited. Not much variety and very limited treats/sweets. Never have been to a resort where is no ice cream offered. Checkin was stressful because of a mistake that Expedia made while booking. It got resolved but it wasted half the day because of that. Overall nice small resort. Not sure if I would return. ##### Neelufar Stayed 3 nights in Jan 2026 ### 6/10 Okay #### Lisa 28 Jan 2026 Liked: Cleanliness, property conditions & facilities The room was beautiful and clean. Staff were helpful and friendly. The buffet is needs a huge makeover. Not enough selection, food is recycled too often. Meat is dry and overcooked. Same food everyday. The system they use to make reservations for the restaurants is poor. We tried all week to get into the Italian restaurant. We stood in line, we used the app, we tried a few mins before as instructed, but were never able to get a spot. Our biggest grievance was the food. We travel extensively and this was by far, the worst food in any resort. ##### Lisa Stayed 7 nights in Jan 2026 ### 8/10 Good #### YUE 8 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful service ##### YUE Stayed 18 nights in Oct 2025 ### 8/10 Good #### Aprille Noraine 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. ##### Aprille Noraine Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### ozlem 13 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities We stayed at Meliá Casa Maya Cancun for a week with my two older kids and really enjoyed it. The resort is very clean, modern, and newly renovated. It’s a smaller and quieter place, which was perfect for us. We booked a basic room, and it was surprisingly large, very clean, comfortable, and had a nice view. Honestly, we didn’t see any reason to upgrade—the basic room was more than good enough for us. The staff were super friendly and always helpful. We liked the food, and the desserts were especially good. The beach and pool were great and never felt crowded. If you don’t like big, busy resorts and prefer something calm and comfortable, this is a great option. ![](https://a.travel-assets.com/ugc/hotel-reviews/f0675992-f4e3-4721-9eb5-f9446a33415b-1765642974746.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fda16865-c75e-4ecf-a007-cf023378cd56-1765642969512.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ozlem Stayed 6 nights in Dec 2025 ### 6/10 Okay #### Alberto de Oliveira 2 Dec 2025 Liked: Amenities, property conditions & facilities Disliked: Cleanliness Good for the price but some inconveniences. The bad: mouldy smell in the bedroom and hallway, self service restaurants are not clean at all, tours sold at the hotel lobby. The good: beach location, views, pool, kids activities. ![Hotel entrance.](https://a.travel-assets.com/ugc/hotel-reviews/d373c880-c32e-4d18-bcf1-a0ffeb05f51b-1764703021293.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beach front](https://a.travel-assets.com/ugc/hotel-reviews/9df7e851-7864-4813-a249-546ec7db5884-1764703021485.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Washroom, smell was pretty bad.](https://a.travel-assets.com/ugc/hotel-reviews/0522dbaa-e86f-4053-9152-639164b7749e-1764703022096.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Poor maintenance, smell was pretty bad.](https://a.travel-assets.com/ugc/hotel-reviews/d6540f32-cd33-4ba2-aaba-a4741533d9f8-1764703022165.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alberto de Oliveira Stayed 5 nights in Nov 2025 ### 8/10 Good #### JORGE 15 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities In general was good. In reference with others Meliá Hotels this one does not offer the variety of food and facilities of others. 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