Acuazul

Photo gallery for Acuazul

Primary image
Beach nearby
Outdoor pool, pool umbrellas, pool loungers
View from room
In-room safe, desk, laptop workspace, blackout curtains

Overview of Acuazul

Acuazul

1.6/5 Terrible

Guests rated this property 1.7/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Calle 13 e/ 1ra. Ave. y Camino del Mar, Varadero

Explore the area

  • Popular LocationArtisan Market2 min walk
  • Popular LocationVaradero Beach3 min walk
  • Popular LocationLas 8000 Taquillas Park and Shopping Mall3 min drive
  • AirportVaradero (VRA-Juan Gualberto Gomez)21 min drive

Choose dates to view prices

About this area

Varadero

Located in Varadero, Acuazul is in the entertainment district and near the beach. Marlin Marina Chapelin and Marina Gaviota are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Varadero Beach and Las 8000 Taquillas Park and Shopping Mall.

What's nearby

  • Artisan Market - 2 min walk
  • Varadero Beach - 3 min walk
  • Las 8000 Taquillas Park and Shopping Mall - 3 min drive
  • Josone Park - 4 min drive
  • Marlin Marina Chapelin - 11 min drive

Restaurants

  • Castell Nuovo - 4 min walk
  • Pequeño Suárez - 5 min walk
  • La Sangria - 7 min walk
  • La Vaca Rosada - 9 min walk
  • Steak House El Toro - 13 min walk

About this property

Acuazul

Hotel in a shopping district
A round-trip airport shuttle, a poolside bar and a coffee shop/cafe are just a few of the amenities provided at Acuazul. Treat yourself to a massage at the on-site spa. In addition to laundry facilities and an outdoor entertainment area, guests can connect to WiFi in public areas (surcharge).
Other perks include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a 24-hour front desk and concierge services
  • A lift and smoke-free property
Room features
All guest rooms at Acuazul include comforts, such as Laptop workspace and air conditioning, as well as amenities, such as safes and complimentary bottled water.
Extra amenities include:
  • Bathrooms with baths and shampoo
  • 32-inch TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: WiFi (USD 1 per hour)

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: USD 5-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities

Outdoors

  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Paper towels

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Fee for wireless Internet in public areas: USD 1 per hour (rates may vary)
  • Airport shuttle fee: USD 40 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from January to December
Only registered guests are allowed in the guestrooms

Property is also known as

Acuazul Hotel Cardenas
Acuazul Hotel
Acuazul Varadero
Acuazul Hotel Varadero

Frequently asked questions

Does Acuazul have a pool?

Yes, this property has an outdoor pool.

Is Acuazul pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Acuazul?

Self-parking is free at this property.

What time is check-in at Acuazul?

Check-in is from 4 PM - midnight.

What time is check-out at Acuazul?

Checkout is at noon.

Does Acuazul provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.

Where is Acuazul located?

Situated in the entertainment district, this spa hotel is 0.1 mi (0.2 km) from Artisan Market and 0.1 mi (0.2 km) from Varadero Beach. Las 8000 Taquillas Park and Shopping Mall and Josone Park are also within 3 miles (5 km).

Can I cancel my reservation for free at Acuazul and receive a full refund?

Yes, Acuazul offers free cancellation on select room rates, because flexibility matters! Please refer to Acuazul cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

1.6

Terrible

Rating 5 - Excellent. 0 out of 7 reviews
5 - Excellent 0%
Rating 4 - Good. 0 out of 7 reviews
4 - Good 0%
Rating 3 - Okay. 1 out of 7 reviews
3 - Okay 14%
Rating 2 - Poor. 2 out of 7 reviews
2 - Poor 29%
Rating 1 - Terrible. 4 out of 7 reviews
1 - Terrible 57%

1.7/5

Cleanliness

1.3/5

Staff & service

1.0/5

Amenities

1.3/5

Property conditions & facilities

3/5 Okay

Stayed 6 nights in Dec 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy hotel to be avoided
The hotel is outdated and the information I got through Hotel.com is misleading. The rooms smell musty, the furniture outdated and non-functional, lamps do not work and door and windows do not close well. The walls were covered with grey mustiness. I am angry with Hotel.com since you are my prime source of info and I booked that lousy hotel upon your advice.
Stayed 2 nights in Dec 2019

2/5 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
Servicio medio
Reserve una cama mateimonial, y al llegar nos dimos cuenta que eran dos camas simples y la respuesta fue que ellos no trabajan con camas matrimoniales.
Stayed 5 nights in Mar 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

2/5 Poor

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen problemas de limpieza y fallas en los inodoros. Retuvieron mi pasaporte porque no podían aplicar el pago para que pagáramos otra vez. No hay interés de la gerencia por resolver problemas.
Stayed 3 nights in Dec 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malooooooo
Muy mal
Stayed 2 nights in Dec 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abandono de mantenemiento
Puerta rota,banjo con mog y sin limpiar,sábanas sucias,toallas sucias,televisor sin mando,desayuno pobre,limpieza fatal
Stayed 3 nights in Nov 2019