Hard Rock Hotel & Casino Punta Cana All Inclusive

Photo gallery for Hard Rock Hotel & Casino Punta Cana All Inclusive

Primary image
On the beach, white sand, sun-loungers, scuba diving
On the beach, white sand, sun-loungers, scuba diving
On the beach, white sand, sun-loungers, scuba diving
Water park

Overview of Hard Rock Hotel & Casino Punta Cana All Inclusive

VIP Access

Hard Rock Hotel & Casino Punta Cana All Inclusive

4.5 star property

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationPunta Blanca Golf Course8 min drive
  • Popular LocationCana Bay Golf Club11 min drive
  • Popular LocationArena Gorda Beach11 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)25 min drive

Choose dates to view prices

About this area

Punta Cana

Located in Punta Cana, Hard Rock Hotel & Casino Punta Cana All Inclusive is near the airport and on the beach. Cana Bay Golf Club and Cocotal Golf and Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Macao Beach and Arena Gorda Beach. Travelling with kids? Consider Downtown Punta Cana and Manati Park Bavaro.

What's nearby

  • Punta Blanca Golf Course - 8 min drive
  • Cana Bay Golf Club - 11 min drive
  • Arena Gorda Beach - 11 min drive
  • White Sands Golf Course - 12 min drive
  • Iberostar Golf Course - 13 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 25 min drive

Restaurants

  • Garden Grill - 10 min drive
  • Las Lenas II - 10 min drive
  • El Rincón del Marisco - 11 min drive
  • La Parrillita Mexico - 11 min drive
  • La Lola - 12 min drive

About this property

Hard Rock Hotel & Casino Punta Cana All Inclusive

Upscale property on the beach, with 13 outdoor swimming pools
Spend the day relaxing at the beach, practising your swing on Hard Rock Hotel & Casino Punta Cana All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants. All 1775 individually decorated rooms feature free WiFi and 24-hour room service. Guests can enjoy outdoor private hot tubs, and other standard amenities include furnished balconies, minibars and TVs.
Hard Rock Hotel & Casino Punta Cana All Inclusive offers 1775 air-conditioned accommodations, which are accessible via exterior corridors, and features outdoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a health club and a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Cycling
Climbing wall
Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
On-site antigen/rapid COVID-19 testing is available for a USD 150 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 4 poolside bars and 20 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 13 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Beach volleyball
  • Children's pool
  • Designer shops
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • Hot tub
  • Volleyball
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre (65000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Casino
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Private outdoor hot tub
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 120

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: USD 120 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

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Overall score and ratings

3.8

Good

Rating 5 - Excellent. 668 out of 1454 reviews
5 - Excellent 46%
Rating 4 - Good. 299 out of 1454 reviews
4 - Good 21%
Rating 3 - Okay. 215 out of 1454 reviews
3 - Okay 15%
Rating 2 - Poor. 114 out of 1454 reviews
2 - Poor 8%
Rating 1 - Terrible. 158 out of 1454 reviews
1 - Terrible 11%

4.2/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property but so big you have to walk everywhere. Should offer bikes to get around property.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is one of the greatest resorts I've visited in a really long time! WOW! I was amazed at the service, staff, food, amenities, and activities. I visited with my mother, the first day there we had so much fun and danced the night away! You cannot, NOT enjoy yourself at this resort. Unfortunately, I was only there for 3 days and we didn't get to explore the entire property but this gives me an excuse to return.
Stayed 2 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for relaxing and fun. Different restaurants but the buffets for breakfast are all basically the same. Would recommend for someone who is looking to stay relaxed by the pool
Stayed 4 nights in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super Friendly and attentive staff. Great facility, great food. Would have like it better if they had a seafood restaurant. Over all will definitely go back.
Stayed 5 nights in May 2022

2/5 Poor

Travelled with group
Disliked: Staff & service, property conditions & facilities
We stay at 2A building (Caribbean classic suite) fist four night at first floor (first floor too noisy , the air conditioner too old and the toilet can't flushable) the room near the beach area but we can't use it we need to walk far away from our room to use another side, the staff told us that this area only for the Members even the pool too and no staffs come to us to serve the cocktail ,no Service! They only serve the Members, only some staffs understand English not convenient! Also the room Bottle water not refill everydays, made us disappointed! We don't want to come back again 🙁
Stayed 6 nights in Apr 2022