The overall experience was positive. The staff were friendly and helpful. The peace and quiet of the adults only section was a pleasure. Rooms were clean, food was good, and drinks were plenty .
The only issue was the seaweed which comes in everyday. Mother Nature has the call on that one. 10-15 passed the shore and it is all clear. The staff clean up everyday and realistically nothing else could be done. A beautiful breeze off the ocean calms the heat quite nicely. I always wondered why people would fly to a Bach and hang in the pool.
Traveller from new jersey
This all-inclusive property is situated in Punta Cana, near Catalonia Caribe Golf Club. Another area point of interest is …More
Nice staff, great pool , good drinks . Very pretty hotel grounds . Keep kids had a great time. Cons were- Wi-fi very choppy. And cable was off and on . construction hours should have been limited to 9-4 very loud where my room was located.
Situated on the Dominican Republic's easternmost beach just north of where the Atlantic Ocean meets the Caribbean Sea, this …More
In general the staff was nice, the front desk, Jenny in particular was very helpful and accommodating when it came to the check-in as well the late check-out process.
During my stay we also attended the spa which was amazing as it is managed in a very professional manner.
On a couple days of my stay I noticed the pool water was dirty, it was foggy and opaque, Though shortly after i complained to the front desk the manner was being taken care of; Never the less the pool hours are too brief, we found the pool closing as early as 6pm on some evenings.
I made a reservation at the Metro gourmet restaurant in the hotel and it turned out to be an awful experience. There was no air conditioner, the room was so hot we were sweating and when we asked to have the windows open we were ignored, there was a fly found in one of our waters, and the salmon was undercooked, the potatoes were cold, the lights were off, it was so bad we left our plates not even waiting for dessert to arrive.
The Food at the buffet overall great, though the beverages were unappetizing. The "beach night" buffet was both too dimly lit and unorganized, as it took approximately 25 minutes for us to get our initial cup of water.
Nestled on the beach, this Boca Chica resort is within 3 mi (5 km) of Boca Chica, Caucedo Port, and Nautical Club of Santo …More
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