The hotel is very big and you have to depend on a train to take you from one place to the other. They try to do their best with the trains and the schedule but I'd prefer something that I could walk. Overall it was good. Many restaurants. Just get there early. The show every night was the best part, very talented.
Traveller from New York, NY
Located on the island's eastern tip, the Melia Tropical All Inclusive faces Bavaro Beach, famed for its white sands and …More
"Location is great. Beautiful view in all direction"
Good food. Views spectacular. Bed mattress a bit hard. Bathrooms small. Wi-Fi access a problem. Pool is decent. Restaurants very good. Entertainment venue is small. Some shows good, some not. Safe should be free. Nice TV and channels. Staff friendly.
Traveller from New Jersey
The hotel is located on the beach front near the charming town of Samana and 45km away from the airport. There the richness …More
Hotel is beautiful upon arrival. I would suggest asking for one of the renovated rooms as I've heard poor reviews about the rooms otherwise. We did opt for the premium package which gave us a couple more perks such as the private beach. Probably our favorite part of the whole experience. Our waiter which I forgot his name was amazing and absolutely did a great job keeping us comfortable and happy!
Unfortunately, the food gave us food poisoning on our second day after breakfast. Buffet food absolutely needs more work. I would of loved to see some more cultural foods instead of trying to replicate Americanized breakfast and lunches. Towards the end of our stay we were buying snacks at a local store in order to keep us full until we were able to make a reservation for dinner at one of the restaurants. Restaurants book fast so be sure to reserve early on.
Staff was good for the most part. Some of the male staff were rude towards women. Eyeballing and comments are a regular. Probably part of the culture as well. But other than that everyone was very friendly and if you needed anything all you had to do was call concierge or front desk.
Beach vendors are out of control. For the most part they will leave if you tell them you aren't interested but after a while it gets difficult to relax with so many people constantly walking by trying to pursue you into buying things. Excursions can be purchased through the hotel which is ABSOLUTELY recommend vs. beach vendors.
Located in Puerto Plata, this beachfront resort is next to a golf course and within a 15-minute walk of Playa Dorada Golf …More
Upon entering the hotel, you are wowed by the beauty of the lobby. The staff attempts to make the first impression by checking you in very quickly and will even accommodate those that arrive early (however, you will not get your room until check in time). There wasn't anyone checking in yet which made our check in more personalized and less rushed. All of the front staff were friendly and inviting. It felt like a place you wanted to be. They are very professional. They asked our name, gave us our bracelets which allowed us to walk around the hotel area, hang out at the beach, and eat at the buffet until our room was ready. Also, they gave us cold ice tea, cold wash clothes, and a red rose. My only issue was, that although check-in is at 3. Once we came back at 3, my room still wasn't ready but other people who were just arriving and checking in were getting taken to their hotel rooms. I was told they did us a courtesy by allowing us to check-in early. One of the ladies in the front was sort of rude about that. Don't get me wrong, I appreciate that and I also know how to read. However, if I checking in at 12 you should make sure that my room is ready by 3pm for sure!
A la carte restaurants require reservations which I thought was weird and they aren't open everyday. The food & atmosphere at them are great.
The buffet area is nice and has specific times it is open. Food there is a hit or miss. Wine is watered down.
NO AIR CONDITIONER IN YOU ROOM unless you are in the room!!
Traveller from New York
Located in Puerto Plata, this beachfront resort is next to a golf course and within a 10-minute walk of Playa Dorada Golf …More
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