Grand Palladium Punta Cana Resort & Spa - All Inclusive

Photo gallery for Grand Palladium Punta Cana Resort & Spa - All Inclusive

Primary image
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
6 outdoor pools, pool umbrellas, pool loungers

Overview of Grand Palladium Punta Cana Resort & Spa - All Inclusive

Grand Palladium Punta Cana Resort & Spa - All Inclusive

4.0 star property

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Playa Bávaro, El Cortecito, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationCortecito Beach5 min walk
  • Popular LocationAromas Museum1 min drive
  • Popular LocationCasino Diamante Punta Cana Grand5 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)32 min drive

Choose dates to view prices

About this area

Punta Cana

Located in Punta Cana, Grand Palladium Punta Cana Resort & Spa - All Inclusive is connected to the convention centre. Shoppers can visit Palma Real Shopping Village, while everyone can enjoy the natural beauty of Cortecito Beach and Macao Beach. Travelling with kids? Consider Downtown Punta Cana and Manati Park Bavaro. Take the opportunity to explore the area for water adventures such as snorkelling and other activities like golfing.

What's nearby

  • Cortecito Beach - 5 min walk
  • Aromas Museum - 1 min drive
  • Princess Tower Casino Punta Cana - 3 min drive
  • Casino Diamante Punta Cana Grand - 5 min drive
  • Los Corales Beach - 18 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 32 min drive

About this property

Grand Palladium Punta Cana Resort & Spa - All Inclusive

4-star property with pools, private beach and full-service spa
Catch some rays on Grand Palladium Punta Cana Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 13 restaurants.
Grand Palladium Punta Cana Resort & Spa - All Inclusive offers 582 accommodations with indoor private hot tubs and MP3 docking stations. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. Flat-screen televisions come with cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include a combined bath/shower unit with a jetted bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

A private beach, 6 outdoor tennis courts and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zentropia has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 13 restaurants
  • 6 swim-up bars, 2 beach bars, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Portofino
  • Bamboo
  • La Adelita
  • El Dorado Steak House
  • Behique

Things to do

  • 6 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Table football
  • Full-service spa
  • Karaoke
  • Kayaking
  • Lifeguards on site
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Rafting
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception
  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (605 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • 8 casino gaming tables
  • 8 casino slot machines
  • Beach towels
  • Casino (1500 square feet of space)
  • Casino VIP room
  • Designated smoking areas
  • Games

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Private indoor hot tub
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: USD 50 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Punta Cana
Grand Palladium Punta Cana Resort All Inclusive
Palladium All Inclusive
Palladium Resort
Punta Cana Grand Palladium
Grand Palladium Punta Cana All Inclusive
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Grand Palladium Punta Cana Resort Spa All Inclusive
Pallaum Punta Cana Inclusive

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 399 out of 916 reviews
5 - Excellent 44%
Rating 4 - Good. 216 out of 916 reviews
4 - Good 24%
Rating 3 - Okay. 123 out of 916 reviews
3 - Okay 13%
Rating 2 - Poor. 75 out of 916 reviews
2 - Poor 8%
Rating 1 - Terrible. 103 out of 916 reviews
1 - Terrible 11%

4.2/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

3.9/5

Eco-friendliness

3/5 Okay

Travelled with family
Liked: Property conditions & facilities
Hubo unos contra tiempos en cuanto al check in , las toallas alrrededor de la piscina, las habitaciones pero muy cordialmente rapido me resolvieron con amabilidad me cambiaron de habitacion a una de handicap para mi madre y mi esposo. Al dia siguiente me tenian lista las toallas para la piscina. Los chicos que manejan los carritos para movilizarte dentro del.hotel son muy amables. Pero lo ùnico que.no me gustò es que desde el martes que lleguè hasta el jueves que me fuì nunca pude comer en un restaurant a la carta porque todo estava lleno y tuvimos que comer buffet todo el tiempo. Una familia de 4 personas. El desayuno muy bueno pero el resto de la comida no me gustò. No habìa cucharitas para comer el ice-cream y no me dieron cubiertos a tiempo en el restaurant las torres.
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The amenities were great. The staff is not as attentive to the needs of individuals, they prioritize certain nationalities and my room was has roaches. I reported 7 different issues none were resolved. I expected more for what i paid.
Stayed 4 nights in Jun 2022

1/5 Terrible

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property very poor check in and check out
Stayed 3 nights in Jun 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is by far the worst resort I have ever been in. First of all they only favor one race which I don’t need to say for anyone to know which race. The rooms are dirty, they never came in to decorate for a birthday. Food is nasty, transportation took more than an hour to arrive. The employees harass the guests with either buying stuff or just flirting very perverted. Some of these staff are rude; in restaurant they didn’t offer water until we were done eating. We asked for water multiple times by the way. It was a DISASTER! Then at check out they rushed us out!
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Bathtub/ shower are difficult to access. Food most of the time is cold and same thing over snd over again in the buffets. Staff are really nice snd willing to help. Night show needs to be more entertaining. Needs lots of work
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
I upgraded to a swim up room and the pool was dirty had to call three times for someone to clean the pool, to include going to the front desk. So for half of the day I could not utilize the pool. I called room service and it took them 3 hours for my food, also had to call them back and re order.
Stayed 4 nights in Jun 2022

1/5 Terrible

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Hotel is good not gonna lie, but must of the staff treated us like we were bothering them, that's our only complaint about the hotel. I think some of them are racist with their own people (Dominicans) because as i noticed the treatment was different with people from another country and I am a US citizen but I was born in the Dominican Republic. Sandra, Jesus and like 2 more of the staff treated us the way we deserved. So my advice is, go to the hotel because is a good hotel but make sure they treat you like a customer and not like a s.....
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort. It’s a good place for relaxation.
Stayed 6 nights in Jun 2022

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The only good thing at this property was the staff and how they treated guests. We stayed at a suite and the A/C was not working in all 3 suites. Food was terrible! None of the restaurants had available reservations, so we could not eat at any. Overall, terrible hotel! Would not go again!
Stayed 3 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the activity’s and the food it was amazing
Stayed 2 nights in May 2022