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Nice resort to vacation at. 6 good restaurants (we tried them all). We were really pleased with the staff and how friendly and helpful they all were during our entire stay.
Hotel was great. Staff was so fun and nice. Food was ok but everything else was amazing and I can't wait to go back !!
The hotel was absolutely gorgeous. The staff was respectful and very helpful . The food was mediocre but the restaurant had better food than the marketplace. The only real downfall to this resort was how big it is ...there's a lot of walking involved and the train doesn't have a set schedule so you ...
From the time we stepped out of our airport shuttle we were warmly "WELCOMED HOME" by Edwin. The check in process was fantactic! The entire staff at the Excellance were fantastic especially CASANDRA, SPAGETTI and ALEXANDER aka SEXY MONKEY. Service was great all over the resort. We upgraded to the ...
Food is not good , staffs need more training , a lot of mosquitoes this year September 2017 , blaming storm Irma brought it in
Food was great, rooms were clean, and our family concierge Yesica Reyes WAS THE BEST! She made our reservations, took care of us, and made sure we had everything we needed to have the best vacation.
Was great experience, Nice people always have a good attention with the customers ...nice whether beautiful country Omg the food in the buffet terrible expecialy in the restaurants
Exceptional hotel, outstanding customer service, everyone is so friendly, anything you want, they will find a way to get it for you
The resort was beautiful, our accommodations were superb and the service every where on the grounds was excellent. Our butler and concierge were attentive and supportive. The food was delicious with wonderful selections. The grounds were meticulous and lovely to view. It was a plus the resort was ...
Very nice stay when there for my 26th birthday. The hotel is more geared toward relaxation and family trips, if someone is looking for a party scene best to look at other resorts like breathless but we also had a good time. It was the amazing staff who made our vacation so great, starting from Juan ...
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