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Beautiful beach, very nice pool, beautiful grounds. Food is not good. we stayed in junior suite, the room is strange, no privacy. I would recomend this hotel for people who dont care about the food.
The Hard Rock is a massive complex that has something for everyone. It has the all-day drinking experience down to the kiddie pool all day experience. For an all inclusive, the food was actually very good. The beaches are large white, clean sand. The entire complex is very clean and well kept. Staff ...
Everything was amazing from the staff, room, drinks, service and the places to eat were VERY nice and the food was great! Best beach vacation EVER!
The staff were friendly and helpful once they understood the request (language barriers). Our rooms were close to the theater and were extremely noisy at night. I would suggest requesting a room away from that area.
We spent a week at Excellence Punta Cana and it was amazing. Hotel is newly renovated and it looks amazing. Rooms are clean, food is good, staff is super nice and they keep the entire resort clean. Few restaurants are strict with the dress code with men so make sure to bring collar shirts and closed ...
From the minute we arrived in Punta Cana we felt very welcomed! We were picked up by Frank with transfers.do and Frank took very good care of us until he dropped us off at our hotel, I highly recommend using this company, very affordable (luxury) too! We were very impressed by the hotel and the staff ...
We really enjoyed the beach, pool and nightly entertainment.
I loved everything about the resort except the food. It was never hot and tasted like they got it from shipping containers.
While the experience continues to be mostly positive, with good pool and ocean facilities, and the food at the specialty restaurants is more than acceptable, the check in was horrible. The staff seems unable to handle this task. Time and time again this is reported, but nothing changes.
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