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Grand Palladium Palace Resort Spa & Casino - All Inclusive

Photo gallery for Grand Palladium Palace Resort Spa & Casino - All Inclusive

Lobby
Private beach, white sand, sun-loungers, beach umbrellas
6 outdoor pools, pool umbrellas, pool loungers
6 outdoor pools, pool umbrellas, pool loungers
6 outdoor pools, pool umbrellas, pool loungers

Overview of Grand Palladium Palace Resort Spa & Casino - All Inclusive

Grand Palladium Palace Resort Spa & Casino - All Inclusive

4 out of 5

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Avda. Francia s/n, Playas de Bavaro, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationCortecito Beach8 min walk
  • Popular LocationPrincess Tower Casino Punta Cana17 min walk
  • Popular LocationCasino Diamante Punta Cana Grand11 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)23 min drive

Choose dates to view prices

About this area

Punta Cana

Located in Punta Cana, Grand Palladium Palace Resort Spa & Casino - All Inclusive is connected to a shopping centre. Shoppers can visit Palma Real Shopping Village, while everyone can enjoy the natural beauty of Cortecito Beach and Macao Beach. Travelling with kids? Don't miss Manati Park Bavaro and Downtown Punta Cana. With snorkelling, windsurfing and sailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Cortecito Beach - 8 min walk
  • Princess Tower Casino Punta Cana - 17 min walk
  • Aromas Museum - 4 min drive
  • White Sands Golf Course - 7 min drive
  • Casino Diamante Punta Cana Grand - 11 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 23 min drive

Restaurants

  • Bhogali — 1 min walk
  • Sumptuori — 1 min walk
  • Onno's Bavaro - 16 min walk
  • Captain Cook Restaurant - 16 min walk
  • Ca Javi - 17 min walk

About this property

Grand Palladium Palace Resort Spa & Casino - All Inclusive

4-star property with pools, private beach and full-service spa
Catch some rays on Grand Palladium Palace Resort Spa & Casino - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 13 restaurants. All 366 rooms boast indoor private hot tubs and jetted bathtubs, plus in-room free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include free minibar items, furnished balconies and MP3 docking stations.
Grand Palladium Palace Resort Spa & Casino - All Inclusive offers 366 forms of accommodation with indoor private hot tubs and MP3 docking stations. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a combined bath/shower unit with a jetted bath, bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a health club and a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zentropia has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Kids' club

Supervised activities for children ages 17 years old and younger

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Casino shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • All buffet and à la carte meals, snacks and beverages included
  • 13 restaurants
  • 2 beach bars, 6 poolside bars, 20 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • 18 holes of golf
  • 6 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/games room
  • Archery
  • Basketball
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Karaoke
  • Kayaking
  • Lifeguards on site
  • Mini golf
  • Motor-boating
  • Motorised watercraft
  • Nightclub
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Skydiving
  • Hot tub
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre (605 square feet of space)
  • Meeting rooms 7

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 12 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • 8 casino gaming tables
  • 8 casino slot machines
  • Beach towels
  • Casino (4000 square feet of space)
  • Casino VIP room
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV
  • MP3 dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Private indoor hot tub
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 35 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: USD 50 per person, per night and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Palace Spa Casino All Inclusive
Palladium Inclusive Inclusive
Grand Palladium Palace Spa Casino All Inclusive
Grand Palladium Palace Resort Spa Casino All Inclusive
Grand Palladium Palace Spa Casino All Inclusive Punta Cana
Palladium Spa Casino Inclusive

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 194 out of 482 reviews
5 - Excellent 40%
Rating 4 - Good. 120 out of 482 reviews
4 - Good 25%
Rating 3 - Okay. 80 out of 482 reviews
3 - Okay 17%
Rating 2 - Poor. 45 out of 482 reviews
2 - Poor 9%
Rating 1 - Terrible. 43 out of 482 reviews
1 - Terrible 9%

4.2/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Disliked: Staff & service, amenities
Stayed 9 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 2 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service
My cousin picked this hotel for her wedding guest to stay in (she had her wedding at different location). I Checked in Friday July 9th (flight was delayed from New York so checked in around 5:00). Check in was fine fairly simple …got to our room and unpacked got ready for the all white welcome party for wedding guest at 7:00. Went back to our room for some rest because the wedding was the following day ( since I’m part of the wedding party I had to be up at 6:30 to meet with bridesmaids for hair and makeup at the wedding location) . As we headed to our room Friday night got ready to sleep and get some rest… around 2:00AM there’s NONSTOP KNOCKING AND SCREAMING at our door from what appeared to be a drunk hotel guest. The knocking and screaming went on for about 25/30 mins … we tried to explain to him that he has the wrong room without opening the door of course for our safety. Since he wouldn’t stop nearly knocking the door down, we called the front desk to ask for help or security. We got transferred twice explaining the situation TWICE. NO ONE EVER ARRIVED. NOT ONE CALL TO SEE IF WE WERE OKAY. NOTHING!!!!  I messaged the wedding chat for help and some of the groomsmen showed up to check up on us. THEY AS GUEST SHOULD NOT BE PLAYING SECURITY! This is unacceptable! The only other time I had to speak to someone about this was Sunday morning for my checkout and all they kept saying was I’m sorry why didn’t I report it sooner.
Stayed 2 nights in Jul 2021

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2021