Search Hotels with Laundry Service in Bávaro

"I stayed in the Reserve section for two nights. Although the amount I was ultimately charged did not match the amount I was told at check-in, I still think the upgrade was worth it. Since it was my first visit and I do not speak Spanish, having conceirge available to guide me through daily activities and programs was very helpful. Most staff members were kind and helpful. The adult-only pool was clean, relaxing, and not crowded. I also visited the family pool, which was larger and also looked very nice. As a solo traveler, I especially appreciated the calmer atmosphere. The food was good and there were plenty of options. As a vegetarian with mushroom and eggplant allergies, I still had enough variety. I enjoyed breakfast and lunch at Santé and dinner at Blue Agave. Blue Agave had a lovely atmosphere, but the service there was disappointing. My plates were cleared twice while I was still eating, simply because I was typing on my phone. I asked about dessert options and was told churros & vanilla ice cream fritters. I asked for vanilla ice cream with churros, and after about 5 min I was told they only had chocolate ice cream. I had been there only around 40 minutes, the restaurant was nearly empty, and I felt rushed and unwelcome when I had hoped to enjoy my last evening. My reservation included spa credit, but I was booked at Zel, so I couldnt use it. My personal concierge was great and arranged a jacuzzi bath both nights. I also enjoyed yoga, zumba, and bachata on the beach."

"Excellent, 5 Stars!"

"Excelente! ✨"

"I got there on Sunday may 3rd the room was dirty. They end up changing our room staff is okay. Breakfast was okay. The air conditioning didn't work for 1 day... The chairs at the buffet and the restaurant are dirty and I will not go back to this resort again...."

"The lazy river is the best part"

"Staff not helpful and horrible to deal with customers Food not fresh everyday "

"We booked for a king size bed, but they put us on double beds. I asked to get a king but they only changed us after 3 nights. If you cannot afford what was reserved, i'd at least expect some upgrade, for these 3 nights. Besides that everything was nice. The hotel is good, food is better than other peers. The aqua park is fun for adults too. Only complain is regarding the beach area: they could have few umbrellas and better chairs"

"Liked the evening shows. Very good. Room was clean and comfortable. Meals were adequate. Hooligans were in the back pool at 1.30 am creating a rukus, Why did security take so long to respond, Should have thrown the Canadians in jail. Also happened a 2nd night."

"Excellent service and amazing staff. "