Search Hotels with Laundry Service in Punta Cana

"beach & pool its self is very nice and great views. The spa was also a good experience. Some staff were friendly, we ran into more attitude than welcoming staff. At the premium level we waited extended periods of time for everything, I left multiple times to not waste my day in the lobby. Our room was very warm, and we asked to have the fan speed or room looked at multiple times and nothing happened. We have a good time in the casino, Carey’s bar was the exact opposite. The bar tenders were rude & had zero patience if you struggle with Spanish. The food was moderate, plan on 2 hours per dinner reservation. If you are hungry or want a quicker meal stick with the buffet, which wasn’t much different than the restaurant food. At the end when I went to settle the bill I wasn’t told I’d be charged for a beach dinner, I was told premium can do this. They charged me $120 US. Overall it was a disappointing experience for the price tag and lack of a distinguished difference between the premium price we paid. If you only speak English you’ll struggle at this resort so I’d suggest a little prep prior "

"Una experiencia única, el personal, el ambiente, la comida, la limpieza. Lo recomiendo al 100%"

"Good"

"Clean property. Good service. Restaurants were good, buffet could be better. "

"Good food and restaurants. Pools were clean and there were plenty of bar options"

"The thing that I like, the most was the avocado from dinner things that I like the least, where the cheap liquor every soda taste like if it was a diet soda the food was not the greatest. The hallway smelled either like throw up or piss. There was cats on the property some dogs as well. And one morning, going to see the sunrise I found a dead bird right in the walk path in between my hotel room and the lobby where I have to go and inform the front desk that they had a dead bird lying down in the path. Female staff personnel will hide in the bathroom to use their cell phones with no common courtesy or anything."

"This one is going to be a mixed bag of a review. The Good: Room was nice and clean, housekeeping kept everything nice and restocked our fridge. Francis took us anywhere we wanted to go on resort even set his own alarm to meet us on departure and help with bags. Luis, I’m sorry for the misunderstanding with the check in survey that was at Expedia not at you sir. Thank you for surprising my wife and I with the room being decorated while we were out and the dinner by the beach. Luis was on it and deserves all the love and awards at that place. Thank you Julio for your help as well. Bad:Travel club being rude and liars, parts of resort closed off to different tiers. Food wasnt good, drinks watered down. Adult pool taken away from everyone, was looking forward to that. we decided on day 5 we won’t be back due to how the travel club just doesn’t take no for an answer. 90 minutes turned into 3 hours apparently “can’t afford that” doesn’t click. Also beforehand we were told even if we don’t want it “we’ll still be friends”” that’s a lie cause afterwards I had to force them to shake my hands and they had attitudes. I don’t like how the future looks with this subscription service that the resort is going with. Thank you everyone who helped and were nice but all of the bad outweighed the good. Get rid of travel club they’re bad for your business. "

"Overall beautiful resort , some staff members need more training , magna club at this location is not worth the upgrade ( Magna club at Oyster Bay was amazing ), alcohol selection was below average , Food was great. If you get this resort at a really amazing price go for it ,if not go somewhere else."

"The property is beautiful and staff is amazing. Definitely will be returning soon."