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Restaurants were all super, great service and very friendly staff that made every day fun. Staff very accommodating and ready to help. Our butler, Jorge, was the best! Always checking to be sure our vacation was the best. Following up to ensure all was going well, so professional and friendly. Made ...
Nice hotel beach right there. House keeping was lazy at time and anyone you called on the phone example room service they knew next to no English needs to improve on that overall a pleasant experience
Very relaxing. Clean pool and sun area! Music and dancing every night.
grounds and resort well looked after, staff frendly and knowledgable
We enjoyed Excellence El Carmen. Resort was clean, staff was very friendly including Jovanny aka Bruno Mars. Food was some good some not so good. Plenty of restaurant choices. Biggest negative was the amount of people smoking with zero regard for this who don’t want to smell their second hand smoke. ...
Great hotel, very clean. Food was good. Beautiful beach, a lot of space to have some privacy even with a whole hotel booked. The staff was very friendly especially our butler Marcel, very helpfull and informative. The night shows were amazing. Really recommend this hotel.
Considering the international draw this hotel has, it has done a phenomenal job in trying to meet the tastes of all the different people. The best restaurants were the Thalasa and the Sea Blue. Our ground floor room was very comfortable and being in such a tropical environment, the hotel personnel ...
Wonderful time on our honeymoon. We stayed in the Castle Honeymoon Suite with a private balcony pool which was excellent. Perfect for couples. Staff and butler are excellent and always available for anything you need. Provided us endless Champagne and fully stocked bar at all times. The Castle is ...
New this year that you have to pay for what they consider top shelf liquor. And they push for paying for wine. This is supposed to be all inclusibe
Pro's We went with the all inclusive and it allow us to use the facilities at any of the resorts on the Bahia Principle grounds. We stayed in the Fantasia resort the first two nights the room was updated, clean and very comfortable. The pool area was large enough and we had no trouble getting a lounge ...
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