Compare and book 5 Star hotels in Punta Cana, La Altagracia

"The Pros: The staff was all very friendly and helpful. The rooms are super big and comfortable. The bathroom is also big. My kid loved the kids club. The Cons: The food in general was not very good. The Split Restaurant and Toro where for me the two best options. Buffett was poor and food was always the same, mid. The resort is huge and although there are many restaurants there are not big enough to hold so many people. We had to wait for more than one hour to eat dinner at any of the restaurants. The buildings look like they need mantainence. The mayority of golf cars used to transport the guests look old and not well mantained. "

"I stayed from March 30th to April 5th; the trip was to celebrate my husband's birthday. Unfortunately, we would not return. The staff was incredibly rude; whenever you asked a question or requested something, they wore sour expressions and always responded with a lot of attitude. Every day, we had to request towels and water because they didn't restock the minibar. We upgraded to a new room with a Jacuzzi, but we went two days without being able to use it because it wasn't working. We complained, but they took a long time to send someone to fix it. The wooden frame of the mirror came loose and fell off during the night. We felt we had no privacy, as staff members would enter the room—sometimes without even knocking on the door. Ana from the spa was the only friendly employee."

"Internet was bit slow"

"Beautiful resort. Staff does an amazing job at maintaining the resort clean. "

"The Majestic Mirage is one of the most beautiful places we’ve vacationed at. Pristine white sandy beaches with plenty of shady spots to relax. Lush landscaped grounds & plenty of delicious food choices. Cocktails were plentiful at the beach or pool. Our club “adults only” 2 room suite consisted of a large living room with pull out couch & powder room. The refrigerator was always stocked with bottled water & a variety of sodas & snacks. The large spacious bedroom had plenty of storage, a huge walk in shower & another 2nd bathroom with a double terrace overlooked a winding River. We absolutely loved the Mirages’s exclusive coffee bar Cafe Espanol for lattes & cappuccinos. Our Butler De Leon was great always seeking us out to make sure every thing was perfect. All the employees greeted us with a smile at every venue & remembered us by name. I highly recommend this resort."

"Had a very good experience. Super clean property. Staff is helpful. Kids will enjoy this place. However, Need more food options at beach area. Also need to add Indian cuisine dishes. Most of the staff doesn't know English, that is challenging. Sweetery shop has average quality icecream. "

" Bird poop and cloudy water in pools with bouncy setup - pretty disgusting - as a physician I suggest avoiding those if you can. Food - 6/10 - ok for AI but not your typical big city average restaurant food. Diarrhea 3 days out of the 6. Hotel staff service 8/10. They are very nice and accommodating Room - Excellent 9/10 Gym - 10/10. Best hotel gym by far "

"We’ve been to 5 different all inclusive resorts and this by far has been the best! If you’re looking for a super chill environment with decent food, no kids and a clean beach this is it!"

"We had an incredible time! The staff were amazing, but our butler Raul superseded every expectation imaginable! Staff will go the extra mile to ensure everything goes smoothly, but Raul will run a marathon for the families he supports. "