Punta Cana Hotel Guide - 5 stars Hotels in Punta Cana, Dominican Republic

The experience was unforgettable. We drove in from Boca Chica and was thrilled with the beauty of Cap Cana and especially Eden Roc. Our villa was exceptional, we especially enjoyed the privacy of the villa and the private pool. Everything you needed was at your fingertips. The views were stunning. Beautiful golf course. The food was five star. We will plan another visit at Eden Roc when we are in the DR again. We can't say enough about the staff, they made the stay memorable.

Worth every penny. Magnificent grounds, gorgeous rooms, great staff and good food.

If you want a nice place to stay from the madness, this is the place for you. We just got back from a 5 night stay and it was incredible from the security guards, to housekeeping. Everyday, the security guards greeted us (Mike & Marina) with smiles and made sure everything was good. When we first pulled up, Jose (short, clean cut guy) welcomed us and gave us a good tour, he even took my backpack that I had on my back and put it on his back (which was surprising to me). After he showed us around then took us to our room, that's when we were mind blown by the great luxury room, oceanfront suite. We were right in front of the beach and had the best view, I would say (Room 21). After all that, housekeeping kept our rooms cleaned everyday we left and kept us stocked on food and drinking products. Food places were far from the resort, so if you want to eat at the hotel, they have great food, especially the "Dominican Flag." I could go on and on about the resort, but the city was great also, just didn't expect to see so many people on motorcycles and crazy driving, but overall, we loved it and expect to be back. P.S. It is a Spanish speaking country, so know a little Spanish, good thing my girlfriend knew it fluently. Thanks Jose, Mayara, security guards and the darker manager guy who spoke Spanish and english.

You and your family will have a wonderful time at this resort. We upgraded to family concierge when we arrived and it was wonderful. Leidy was the extremely friendly and kind hearted concierge that was assigned to us. Although we didn't us the services to the extent we could have (we really just wanted to park the kids at pool/beach and relax) she helped us with making the kids feel extremely comfortable and special. Francisco was another special person at the resort. He helped us out of the ONLY unpleasant situation we had and turned the whole night around. The resort is beautiful, clean, safe, and fun. The kids clubhouse is awesome and fun to take a break from the sun with your kiddos. They also will watch your kids if you want some parent time although we did not us that service. Food was yummy everywhere.

Tranquility and serene environment if you're looking to relax and kick back this is the place. Every staff members are attentive and all do there best to ensure your needs are being met. Our butler Raymond was extraordinary. The food was phenomenal

This is a great hotel very nicely done. Have stayed at multiple excellence resorts and this one has some cool amenities such as private outdoor spa bath and a coffee shop. They just opened so still ironing out a few things but they are eager to please and make your stay wonderful. I would recommend this excellence in DR over the older excellence Punta Cana where the service was not nearly as good. We stayed at both to see which we liked better and I loved el Carmen this is a top notch resort!

it was an incredible experience. everybody was extremely nice. it was not close to the beach but there was always someone available to take you and family there.

From touchdown to takeoff 5 star everything The airport experience felt like something out of a movie everyone was in Disney like lines except us we moved to the front of all the custom lines and were in our rooms within 30 min of touchdown - Staff, service, customer care was off the charts - looking for a place to reconnect with the 1 you love this is it-could go on and on - WE LOVED THIS PLACE AND WILL BE BACK

I travel yearly to a Caribbean location, and lately, I have opted to book all inclusive vacations. I was more than pleased with my week long Iberostar experience. The Iberostar Grand Bavaro was a beautiful resort with well manicured landscaping, beautiful pools all nestled feet away from the white sandy Bavaro Beach and aquamarine Caribbean waters. From the moment we checked in we were treated like special guests. Juana was our check-in agent and ensured that our room met the expectation of our travel arrangements. Our room was a Junior Suite with an ocean view as well as a view of the iconic ship in the midst of the resort pool and gardens. Our housekeeper Jose paid special attention to detail and kept our room pristine. The overall service from the staff was excellent! Our favorite restaurant was La Tentazione Italian Restaurant. Fellina was the hostess and assisted with service. She was fantastic, so personable and kind! She and the entire restaurant staff (Juana and the charming young men) made our dinner experience exceptional. The lamb and the grouper were beyond delicious. The beachside concierge service was perfect! Manuel checked on us throughout the day and made sure he kept the drinks coming. The nightly shows were fun and the singers were fantastic. Even though I like to visit different islands and resorts each year, I will definitely return to Iberostar Grand Bavaro!