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I really like the hotel, the room, the pool and the activities; but the food was terrible. I did not like the food at all
I went to Punta Cana for a triathlon event, spent 2 days and it was a nice experience. The room was big, clean and comfortable (the only thing I would add its a refrigerator (even though it could be a little one)). The hotel is close to the Village (which has a supermarket, farmacy and restaurants) ...
I don't know if this happens due to many activities going on after Irma. But staff did not help when I complain about the windows did not close (security key) and not hot water, and the night table lamp did not work. Overall. It was OK. Very clean, great. Food.
If you want an all inclusive resort, you will not be able to do any better.
The best asset is the hotel staff. location is good. Food very good. Will come back again.
Me and my family had an amazing time, the food was our favorite part. The swimming pools were so clean and nice I had a hard time getting the kid's out lol. Our room was so big and spacious, we can't wait to go back, we were all very happy with our stay. The staff were really nice.
Our stay at Sunscape was outstanding!! The staff was very friendly and helpful!! The rooms were very clean as well as the grounds!! We were greeted by Sylvio, who was an amazing host and guide during our stay! The food and drinks were very delicious!! Great vacation destination!!
Hotel grounds were amazing. My wife and I loved walking around the ground every night. Very peaceful and relaxing which was what we were looking for. Staff was always willing to help had a great attitude. The only thing that needed some improvement was the food but overall the hotel was excellent. ...
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