Punta Cana Hotel Guide - Adventure Sport Hotels in Punta Cana, Dominican Republic

They are very friendly and comfortable. This is my second year going back. Looking forward going back next year.

All facilities are beautiful and staff are always willing to go above and beyond to please their clients . I loved that the numerous choices in activity were accentuated and kept fresh by updated facilities . Rooms are beautiful and maintained well . I felt very relaxed and enjoyed the varied and open choice of culinary artists in all the restaurants and cafeteria settings .

You and your family will have a wonderful time at this resort. We upgraded to family concierge when we arrived and it was wonderful. Leidy was the extremely friendly and kind hearted concierge that was assigned to us. Although we didn't us the services to the extent we could have (we really just wanted to park the kids at pool/beach and relax) she helped us with making the kids feel extremely comfortable and special. Francisco was another special person at the resort. He helped us out of the ONLY unpleasant situation we had and turned the whole night around. The resort is beautiful, clean, safe, and fun. The kids clubhouse is awesome and fun to take a break from the sun with your kiddos. They also will watch your kids if you want some parent time although we did not us that service. Food was yummy everywhere.

Good experience nice amenities, foods is ok it could be get an improvement

We have been many times to DR and stayed at different resorts. We chose this one for our wedding and had a blast with friends and family. There are so many things to do from activities to excursions close by. Plus the shops outside the resort. Those of our family and friends who went for the first time are already planning on returning. Our wedding was Beautiful❤!

This is not a 5 star resort, however, if you accept what you pay for then it will meet most expectations. Our room had been re-done, like drywall dust fell on us when we opened the closet door. We were to have a king room (our reservations confirmed) and received two full beds. Our air didn't go below 78 although I think it might have registered a few degrees high, it was never cool in the room. We went to the front desk three times on this to no resolve. The shower did not drain properly and we had water running on our floors into the main area on several occasions. You can tell they are trying to do some improvements. One of the first things I would do, is get rid of the vendors! While most were nice, they were only there to sell sell sell. While this was an all-inclusive, much of the staff had high expectations of large tips.

Overall it was pleasant. Main complaints: Not many employees spoke English, too many people tried to sell us a timeshare, not enough direction (needs signs!) on which restaurants were included, very hard/uncomfortable bed. Loved: The beach, the pools, the free alcohol and food, our snorkel excursion, the entertainment and our private balcony. 😊

AMAZING staff. One of the best hotels in punta Cana. Juan Gomez and Anthony from north bar really went above and beyond for our stay. Will definitely return to this same resort.

Resort was very nice. Food was really good. Staff was friendly.

Overall hotel and staff fine. Need more food variety. Individual restaurants not the greatest - stick with buffet. Reception staff great, remaining staff not too friendly unless you make eye contact. A lot of walking involved not recommended for seniors with disabilities. Animation staff tries very hard and are friendly.