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I love alll your activities along with the staff they make u feel right at home.
My boyfriend and I went on a trip in August 2017. We had a great time and found them to be very accommodating. Staff was also very friendly and helpful. We would come back here again!
Overall it was not bad, we were lucky our room was good. We went with 7 other people and they were not so lucky. Their fridge didn't cool, the air condition in the room didn't cool and another room they found roaches.
From the time we stepped out of our airport shuttle we were warmly "WELCOMED HOME" by Edwin. The check in process was fantactic! The entire staff at the Excellance were fantastic especially CASANDRA, SPAGETTI and ALEXANDER aka SEXY MONKEY. Service was great all over the resort. We upgraded to the ...
Great time. Nice pools and lots of choices. Good music! A nice variety of food choices. Staff was very friendly and helpful. Beautiful beach and lots of activities!! I would stay again!!!
The resort was beautifully maintained and well kept and the staff was awesome, so friendly and helpful, especially our butler, Miguel.
This is the 3rd time I stayed In this hotel. and never a disappointed. I love the hotel the people who wrk there always very kind. The only think I will say to get better at will be the night shows. The entertainment team needs some improvement. This is the caribe, tourist are expecting the hear ...
Very excellent resort. The staff were BEYOND courteous and inviting. Many things to do and the food and drink was delicious. Our concierge, Elvis, and one of the employees, Francisco Reynoso, went above and beyond when it came to service. Although the resort was mostly good, I wish there were do ...
Refrigerator and TV did not work, called and they said they were sending tech, never showed, finally the second day they sent someone, my room was only cleaned once out of the 5 days I stayed there and they never came to re-stock water and chips, all the mini bar offered was soda juice and beer, ...
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