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From the time we stepped out of our airport shuttle we were warmly "WELCOMED HOME" by Edwin. The check in process was fantactic! The entire staff at the Excellance were fantastic especially CASANDRA, SPAGETTI and ALEXANDER aka SEXY MONKEY. Service was great all over the resort. We upgraded to the ...
This was our first time to Punta Cana, and we were very pleased with the resort. The service was exceptional and the staff was very friendly and welcoming. The location of our room was great, however because the resort is so large, it could be a 10-15 min walk to the main lobby and restaurants. They ...
i went for a wedding and it was absolutely amazing. the staff is super helpful and always available to answer questions. the food is tasty and the pools are wonderful. Perfect choice to getaway.
We stayed here for our honeymoon. We upgraded to the Imperial Suite in the Castle. Great room views and having private pool was awesome. We thoroughly enjoyed our stay. We experienced dissatisfaction with the food. We enjoyed the atmosphere at each restaurant, however the actual taste and range of ...
This was our fourth time staying at this resort. Previously, we stayed at Esmeralda, but decided this time to go to the adults only Ambar area. Ambar is as beautiful as Esmeralda. The food at this resort is incredible. There are so many choices, and it is always fresh and tasty. All restaurants are ...
This was my 9th time in the Dominican Republic and 3rd time at this resort. I love this resort because it is a nice middle of the road resort with regards to price and quality. A great pick for first timers, as well as us seasoned visitors :) The staff are all very professional and friendly. While ...
Hotel was great. Staff was so fun and nice. Food was ok but everything else was amazing and I can't wait to go back !!
Excellent staff, good food and drinks variety. Needs more adults sport activities, like some ping pong, pool and air jockey tables plus animated music.
Every single one of the staff here was extremely pleasant.. beautiful location .. great place for couples looking to relax and enjoy a gorgeous place
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