Title: Tortuga Bay Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1525973&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tortuga Bay Hotel Travelers can balance adventure and relaxation at this Dominican paradise, where poolside lounging complements dining at three distinct restaurants ## Photo gallery for Tortuga Bay Hotel ![Property grounds - Tortuga Bay Hotel (Punta Cana)](https://images.trvl-media.com/lodging/2000000/1530000/1526000/1525973/a8d51742.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/0bc47c01-c638-48a1-89cf-edb5d925c164-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Restaurant - Tortuga Bay Hotel (Punta Cana)](https://images.trvl-media.com/lodging/2000000/1530000/1526000/1525973/c28e12af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Tortuga Bay Hotel (Punta Cana)](https://images.trvl-media.com/lodging/2000000/1530000/1526000/1525973/52bba816.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Tortuga Bay Hotel (Punta Cana)](https://images.trvl-media.com/lodging/2000000/1530000/1526000/1525973/34eb96ab.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Tortuga Bay Hotel in Punta Cana offers a complimentary breakfast buffet, cycling, and horseback riding. Guests can join yoga classes at the health club or book a deep-tissue massage at Six Senses Spa. Enjoy high-speed WiFi and a marina-view poolside bar. ## Reviews 9.8 Exceptional ## Popular amenities - Pool - Hot tub - Spa - Free airport shuttle - Pet-friendly £1,452 includes taxes & fees 1 Mar - 2 Mar ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Feb 28 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=1525973&PinnedHotelID=1525973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=1525973&PinnedHotelID=1525973&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 1 - Mar 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1525973&PinnedHotelID=1525973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1525973&PinnedHotelID=1525973&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1525973&PinnedHotelID=1525973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1525973&PinnedHotelID=1525973&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1525973&PinnedHotelID=1525973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1525973&PinnedHotelID=1525973&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 7 of 7 rooms ### View all photos for Beach Front Junior Suite ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1530000/1526000/1525973/0bb68860.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Beach Front Junior Suite 10.0 Exceptional 2 reviews ### Highlights Balcony Separate sitting area Air conditioning Heating Free rollaway/extra beds Free cots/infant beds Dining table Plasma TV - Beach view - 1130 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Ocean View Junior Suite ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1530000/1526000/1525973/7005b08a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Junior Suite 9.8 Exceptional 7 reviews ### Highlights Balcony Separate sitting area Air conditioning Heating Free rollaway/extra beds Free cots/infant beds Dining table Plasma TV - Ocean view - 1130 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Beach Front Two Bedrooms Suite ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1530000/1526000/1525973/4558661b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Beach Front Two Bedrooms Suite 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning Heating Free rollaway/extra beds Free cots/infant beds Dining table Plasma TV - Beach view - 3337 sq ft - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Ocean View Two Bedrooms Suite ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1530000/1526000/1525973/cd1ad0c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Two Bedrooms Suite 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Air conditioning Heating Free rollaway/extra beds Free cots/infant beds Dining table Plasma TV - Ocean view - 3337 sq ft - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Villa, 4 Bedrooms, Beachfront ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1530000/1526000/1525973/0bb68860.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 4 Bedrooms, Beachfront ### Highlights Balcony Separate sitting area Air conditioning Heating Free rollaway/extra beds Free cots/infant beds Dining table Plasma TV - Beach view - 4 bedrooms - Sleeps 12 - 3 King Beds and 2 Double Beds ### View all photos for Villa, 3 Bedrooms, Beachfront ![Private beach, kayaking](https://images.trvl-media.com/lodging/2000000/1530000/1526000/1525973/8d5bd3f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 3 Bedrooms, Beachfront ### Highlights Balcony Separate sitting area Air conditioning Heating Free rollaway/extra beds Free cots/infant beds Dining table Plasma TV - Beach view - 3 bedrooms - Sleeps 9 - 2 King Beds and 2 Double Beds ### View all photos for Villa, 3 Bedrooms, Ocean View ![Frette Italian sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1530000/1526000/1525973/cd1ad0c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 3 Bedrooms, Ocean View ### Highlights Balcony Separate sitting area Air conditioning Heating Free rollaway/extra beds Free cots/infant beds Dining table Plasma TV - Ocean view - 3 bedrooms - Sleeps 9 - 2 King Beds and 2 Double Beds ## You may also like Ad ![Couples treatment room(s), sauna, hot tub, steam room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/34000000/33310000/33302800/33302741/632f746b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Cap Cana - 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Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,596 reviews £432 includes taxes & fees 28 Mar - 29 Mar [](https://www.expedia.co.uk/Punta-Cana-Hotels-Dreams-Onyx-Resort-Spa-All-Inclusive.h14822885.Hotel-Information?chkin=2026-3-28&chkout=2026-3-29&rm1=a2®ionId=601906&destination=Punta Cana&destType=MARKET&latLong=18.556551,-68.369161&searchId=89779b96-078d-40fa-8f0f-50455edfe806&top_cur=GBP) Ad ![Front of property – evening/night](https://images.trvl-media.com/lodging/110000000/109940000/109938800/109938748/22ca0c85.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Playa Esmeralda Resort & Spa - Adults Only - All Inclusive Miches - Pool - Hot tub - Breakfast included - All-inclusive 8.8 Excellent 83 reviews £402 includes taxes & fees 28 Mar - 29 Mar [](https://www.expedia.co.uk/Secrets-Playa-Esmeralda.h109938748.Hotel-Information?chkin=2026-3-28&chkout=2026-3-29&rm1=a2®ionId=601906&destination=Punta Cana&destType=MARKET&latLong=18.556551,-68.369161&searchId=89779b96-078d-40fa-8f0f-50455edfe806&top_cur=GBP) Ad ![3 outdoor pools, open 7:00 AM to 6:30 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/110000000/109940000/109938800/109938747/9564ec5f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dreams Playa Esmeralda Resort & Spa - All Inclusive Miches - Pool - Breakfast included - All-inclusive - Spa 8.2 Very good 67 reviews £353 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Dreams-Playa-Esmeralda.h109938747.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=601906&destination=Punta Cana&destType=MARKET&latLong=18.556551,-68.369161&searchId=89779b96-078d-40fa-8f0f-50455edfe806&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPunta-Cana-Hotels-Tortuga-Bay-Hotel.h1525973.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPunta-Cana-Hotels-Tortuga-Bay-Hotel.h1525973.Hotel-Information) ## About the area Located in Punta Cana, Tortuga Bay Hotel is near the airport and on the beach. La Cana Golf Course and Six Senses Spa are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Punta Cana Beach and Indigenous Eyes Ecological Park. Corales Golf Course is another place to visit that comes recommended. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. [Visit our Punta Cana travel guide](https://www.expedia.co.uk/Punta-Cana.dx601906) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.52631%2C-68.36454&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hr698_2taUttXLq7aZO6ElBUglc=) Higuey, Punta Cana, La Altagracia, 23000 ### What's nearby - ![Aerial view of the Punta Cana beach with white sand and turquoise water of the Caribbean Sea. Top places for summer vacations in all Inclusive resorts and hotels in Dominican Republic](https://images.trvl-media.com/place/6340523/e49022b0-93bf-47c5-a7a0-5c1dda57a240.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Punta Cana Beach 4 min walk \- 0.2 miles - ![Beautiful tropical beach with coconut palms and blue sky. The picture was taken at the Bavaro beach, Punta Cana, Dominican Republic](https://images.trvl-media.com/place/6094797/e124a975-6003-4f48-a1ae-7796b052835f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bavaro Beach 40 min drive \- 15.4 miles - La Cana Golf Course 1 min walk \- 0.0 miles - Six Senses Spa 1 min walk \- 0.1 miles - Corales Golf Course 14 min drive \- 4.4 miles ### Getting around - Punta Cana (PUJ-Punta Cana Intl.) 8 min drive ### Restaurants - Hispaniola 6 min drive - Indigo Beach Lounge 9 min drive - Arena Beach Club 7 min drive - Playa Blanca 6 min drive - Dolce Italia 9 min drive ## About this property ### Tortuga Bay Hotel Luxury family-friendly hotel near La Cana Golf Course Located close to Six Senses Spa and Punta Cana Beach, Tortuga Bay Hotel provides a free return airport shuttle, a golf course and a marina. Adventurous travellers may like the cycling, ecotours and horse riding at this hotel. Treat yourself to a hot stone massage, a body treatment or a body scrub at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the health club; other things to do include kayaking. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool, along with pool umbrellas - Free self-parking and valet parking - Limo/town car service, bike hire and 8 outdoor tennis courts - Babysitting (surcharge), a banquet hall and a 24-hour front desk - Guest reviews speak highly of the helpful staff Room features All guest rooms at Tortuga Bay Hotel include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Free infant beds and free extra beds - Hypo-allergenic bedding and Frette Italian sheets - Separate baths/showers, bidets and free toiletries - 37-inch plasma TVs with premium channels and DVD players - Balconies, separate sitting areas and microwaves ### Awards and affiliations The property is a member of the Leading Hotels of the World. ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/2000000/1960000/1950600/1950513/3a0cd0c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Cap Cana - On private beach - Pool - Hot tub - All-inclusive 9.2 Wonderful 1,004 reviews £487 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1950513&PinnedHotelID=1950513&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12580000/12570800/12570728/e242594b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Excellence El Carmen - 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31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=6411385&PinnedHotelID=6411385&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/3000000/2470000/2464300/2464251/aeef9931.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Bávaro - On private beach - Pool - Hot tub - Breakfast included 8.2 Very good 2,378 reviews £370 includes taxes & fees 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=2464251&PinnedHotelID=2464251&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/88000000/87750000/87746700/87746671/357c6671.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Cap Cana Resort & Spa - All Inclusive Cap Cana - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 397 reviews £359 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=87746671&PinnedHotelID=87746671&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, beach towels, scuba diving](https://images.trvl-media.com/lodging/1000000/990000/982800/982733/27259eea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Excellence Punta Cana - Adults Only All Inclusive Uvero Alto - On private beach - Pool - Hot tub - All-inclusive 9.2 Wonderful 2,552 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=982733&PinnedHotelID=982733&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/43000000/42650000/42643300/42643300/9f749866.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Finest Punta Cana by The Excellence Collection - All Inclusive Uvero Alto - On private beach - Pool - Hot tub - All-inclusive 9.0 Wonderful 2,060 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=42643300&PinnedHotelID=42643300&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/14000000/13190000/13180800/13180717/4e69443f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Majestic Mirage Punta Cana, All Suite Resort - All Inclusive Bávaro - Pool - Hot tub - Breakfast included - All-inclusive 9.2 Wonderful 6,125 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=13180717&PinnedHotelID=13180717&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/90000000/89390000/89389300/89389249/77ef971e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serenade All Suites - Adults Only Resort Punta Cana - Pool - All-inclusive - Spa - Pet-friendly 8.6 Excellent 4,144 reviews £396 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=89389249&PinnedHotelID=89389249&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=1525973&PinnedHotelID=1525973&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1525973,1950513,12570728,6209304,6411385) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour free return airport shuttle - Free area shuttle - Limo/town car service - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Food and drink - 2 bars/lounges - 3 restaurants - A coffee shop/cafe - A poolside bar ### Things to do - 8 outdoor tennis courts - Bicycle rentals - Children's pool - Designer stores - Ecotours - Full-service spa - Golf course - Golf driving range - Golf lessons - Health club - Horseback riding/rentals - Hot tub - Kayaking - Outdoor pool - Sauna - Shopping - Steam room - Yoga classes ### Family friendly - Babysitting (surcharge) - Children's pool - Dining table - DVD player - Free area shuttle - Free rollaway/extra bed - In-room cot - In-room microwave - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Meeting rooms ### Outdoors - Garden - Marina - On a private beach - Outdoor furniture - Pool umbrellas - Terrace ### Full-service spa - 8 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair-accessible parking ### More - 2 floors - Banquet hall - Built in 2005 ## Room amenities ### Bedroom - Blackout drapes - Free cot - Free rollaway/extra bed - Frette Italian sheets - Hypo-allergenic bedding ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Separate bathtub and shower - Shampoo - Slippers - Soap - Towels provided ### Entertainment - 37-inch plasma TV with premium satellite channels - DVD player ### Food and drink - 24-hour room service - Coffee/tea maker - Dining table - Electric kettle - Free bottled water - Microwave - Minibar - Toaster ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Desk - Dryer - Free daily newspapers - Free local calls - Heating - Iron/ironing board - Laptop workspace - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 50 per pet, per night Up to 23 kg per pet Food and water bowls are available ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 50 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Bay Hotel Hotel Tortuga Bay Tortuga Bay Tortuga Bay Hotel Tortuga Bay Hotel Punta Cana Tortuga Bay Punta Cana Tortuga Hotel Tortuga Bay Hotel Hotel Tortuga Bay Hotel Punta Cana Tortuga Bay Hotel Hotel Punta Cana ## Frequently asked questions ### Does Tortuga Bay Hotel have a pool? ### How much does it cost to stay at Tortuga Bay Hotel? ### Is Tortuga Bay Hotel pet-friendly? ### How much is parking at Tortuga Bay Hotel? ### What time is check-in at Tortuga Bay Hotel? ### What time is check-out at Tortuga Bay Hotel? ### Does Tortuga Bay Hotel provide a shuttle to the airport? ### Where is Tortuga Bay Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Tortuga Bay Hotel Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 9.2 Location ### 10 Staff & service ### 10 Property conditions & facilities 10 - Excellent 109 8 - Good 6 6 - Okay 2 4 - Poor 1 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Peter 21 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean and housekeepers were excellent. Grounds were beautiful and all staff were very friendly and helpful. There were a few minor glitches, such as Jacuzzi at pool not heating up, buttons on room phone not aligning with the stated departments, and poor internet the last couple of days, making it difficult to reach Embajadores staff. ##### Peter Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Robert Francis 16 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel and location with terrific beach and service. ##### Robert Francis Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Jean-Pierre 21 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top Notch! Perfect stay! Excellent food and amenities! ##### Jean-Pierre Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Benedicte 11 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommended with professional and friendly staff. ##### Benedicte Stayed 9 nights in May 2025 ### 10/10 Excellent #### Galiia 11 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Such a gorgeous property! Service is outstanding ##### Galiia Stayed 5 nights in May 2025 ### 10/10 Excellent #### Verified traveller 1 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful experience Beautiful boutique hotel, quite, nice beach, service and restaurant also excellent. ##### Verified traveller Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Prakiti 4 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful stay. The service staff were impressive. The hotel is beautifully situated right by the sea. We can’t wait to go back. Thanks so much for the staff of Tortuga Bay! ![](https://a.travel-assets.com/ugc/hotel-reviews/09256D4D922ACEB7FEB56BDF90DD6B809D8AA0881714860365659.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Prakiti Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Kurt 2 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and villas, staff is amazing. Only thing lacking was in room dining options (though I suppose most people don’t use this service as you are in paradise and why get room service) and the food at the on site restaurant was good but not 5 star good. The best part was the VIP transfer to and from the airport. Eliminating waiting in lines is priceless! ##### Kurt Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### maria E 27 Jul 2024 Liked: Amenities, property conditions & facilities Service was excellent.,Beautiful premises . Unique!! Loved it !! ##### maria E Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### K Summer 30 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff. This is a 5 star boutique hotel that is luxurious and serene. The staff if friending and accommodating and the property and clientele are accustomed to this kind of standard. ##### K Summer Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Rezie 9 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful property, private beach, no crowds - personalized service and amenities. ##### Rezie Stayed 5 nights in Feb 2026 ### 10/10 Excellent #### darren 14 Mar 2025 Excellent hotel and experience ##### darren Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Eric Blackburne 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities VIP treatment starting from the door of the plane is exceptional. At every moment throughout our stay the incredibly friendly, professional, and attentive staff was ready and able to assist us with anything we needed. Our beachfront room was comfortable and well appointed, and the on resort amenities more than we could take advantage of in our four day stay. A perfect getaway! ##### Eric Blackburne Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Roger 30 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect beach getaway Fabulous resort with top notch staff providing next level service. Private and peaceful small boutique atmosphere where the ocean front villas are very comfortable, clean, and nicely updated. The food is also excellent and includes local favorites on the menu with everything flavorful and well prepared. A truly exceptional property that my family will visit again, which is made even easier with VIP airport assistance provided by the hotel. ##### Roger Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Johannes 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities From pick-up through to drop-off they make you feel like royalty. ##### Johannes Stayed 1 night in May 2025 ### 10/10 Excellent #### Jose Cojab 8 Apr 2024 Liked: Amenities Beautiful place ##### Jose Cojab Stayed 6 nights in Apr 2024 ### 10/10 Excellent #### Paul 17 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Paradise It was amazing. Service, staff, quality of food was excellent. Will definitely be back. ##### Paul Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### janett 21 Apr 2025 Liked: Amenities Amazing ! ##### janett Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Tristram K 27 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Phenomenal Resort The hotel, staff and grounds are were phenomenal. We will absolutely be back! ![](https://a.travel-assets.com/ugc/hotel-reviews/DB1370345ECCD8005BD60C0E2CA5C769F8FC25651679935149076.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2695FB188D68BFCB035C0D26FD3C9986DA802EA81679935083783.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/52B41989D9006C045201B2CF0FD09CC8FB673B951679935147791.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0A80E4A50307EDBAA94E8A5DE18324D70F1033AD1679935155257.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tristram K Stayed 8 nights in Mar 2023 ### 10/10 Excellent #### carlos 6 Mar 2023 Liked: Staff & service, amenities, property conditions & facilities Unforgettable experience Relaxing luxury with a unique Dominican flare Staff incredibly helpful with always a great smile Memorable vacation ##### carlos Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Leah 25 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Outstanding ##### Leah Stayed 2 nights in Mar 2025 ### 6/10 Okay #### THERESA 10 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Here is the good and the bad Room was nice . Clean . Beach was nice . Some staff was amazing ..some not so much. Room service late every morning. Very small portions ..grill restaurant on site horrible !!! A lot of people standing around not doing much. Nobody offered us food drinks by pool or beach . 3 workers stood and watched my mom fall and never helped us . If your paying 2000 a night things should be great . Hottub was cold . A 90 min massage is really 60 min. Make sure to check prices on clothes washing . $180 for a bag of clothes . I thought it would be basic launder . Car service that is provided left us for dead downtown ..concerige never responded ..didn't respond 45 min. Had to take frightening Uber from guy I had to give directions . I think they are paying for these 5 star reviews ![Don't get food from The Grill delivered ](https://a.travel-assets.com/ugc/hotel-reviews/f5a9b71f-ffcc-48e5-a694-bc2d9e2915d6-1768087059922.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### THERESA Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### PAUL 28 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 5 stars service ##### PAUL Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Dereje 25 Nov 2023 Liked: Cleanliness, amenities, property conditions & facilities All around top class. ##### Dereje Stayed 6 nights in Nov 2023 ### 10/10 Excellent #### Jean Olivia 27 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spectacular view! Just lovely. 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