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Overview of Excellence El Carmen - Adults Only All Inclusive

Photo gallery

Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationMacao Beach19 min drive
    Popular LocationArena Gorda Beach28 min drive
    Popular LocationHard Rock Golf Club at Cana Bay32 min drive
    AirportPunta Cana (PUJ-Punta Cana Intl.)40 min drive
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About this area

Punta Cana

Located on the beach, Excellence El Carmen - Adults Only All Inclusive is in Punta Cana's Uvero Alto neighbourhood. Hard Rock Golf Club at Cana Bay and Iberostar Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Manati Park Bavaro and Dolphin Island.
Visit our Punta Cana travel guide
Popular Location

What's nearby

  • Macao Beach - 19 min drive
  • Arena Gorda Beach - 28 min drive
  • White Sands Golf Course - 28 min drive
  • Iberostar Golf Course - 28 min drive
  • Hard Rock Golf Club at Cana Bay - 32 min drive

Getting around

  • AirportPunta Cana (PUJ-Punta Cana Intl.) - 40 min drive

Restaurants

  • Agave // Dress Code — 1 min walk
  • Basmati // Dress Code — 1 min walk
  • Giardinetto - 5 min drive
  • La Piramide - 5 min drive
  • Macao - 5 min drive

About this property

Excellence El Carmen - Adults Only All Inclusive

Adults-only luxury on the beach
Catch some rays at the beach or spend the day relaxing at Excellence El Carmen - Adults Only All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 12 restaurants. All 492 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Furnished balconies or patios and 24-hour room service are standard, as are LED TVs with cable channels.
Excellence El Carmen - Adults Only All Inclusive offers 492 forms of accommodation with free minibar items and a safe. Rooms open to furnished balconies or patios. Beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

MIILE has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Tennis

Entertainment

On-site entertainment and activities
Access to on-site clubs
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Free extended parking
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • All buffet and à la carte meals, snacks and beverages included
  • 12 restaurants and 1 coffee shop/cafe
  • 4 poolside bars, 16 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service

Things to do

  • Beach volleyball
  • Beach yoga
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Conference centre

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 46-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Free international calls
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Punta Cana
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults Hotel Punta Cana
Excellence El Carmen Adults Hotel
Excellence El Carmen Adults Punta Cana
Punta Cana Excellence El Carmen - Adults Only Hotel
Hotel Excellence El Carmen - Adults Only
Excellence El Carmen - Adults Only Punta Cana
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence Carmen Punta Cana
Excellence El Carmen Adults All Inclusive Hotel Punta Cana
Excellence El Carmen Adults All Inclusive Hotel
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only All Inclusive
Hotel Excellence El Carmen - Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence Carmen Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults All Inclusive All-inclusive property
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only
Excellence Carmen Inclusive

Frequently asked questions

Can I cancel my reservation for free at Excellence El Carmen - Adults Only All Inclusive and receive a full refund?
Yes, Excellence El Carmen - Adults Only All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Excellence El Carmen - Adults Only All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Excellence El Carmen - Adults Only All Inclusive?
As of 25 Nov 2020, prices found for a 1-night stay for 2 adults at Excellence El Carmen - Adults Only All Inclusive on 4 Dec 2020 start from £219, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Excellence El Carmen - Adults Only All Inclusive have a pool?
Yes, this property has an outdoor pool.
Is Excellence El Carmen - Adults Only All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Excellence El Carmen - Adults Only All Inclusive?
Self-parking and valet parking are free at this property.
What time is check-in at Excellence El Carmen - Adults Only All Inclusive?
Check-in is from 3:00 PM - midnight.
What time is check-out at Excellence El Carmen - Adults Only All Inclusive?
Checkout is at noon.
Are there all-inclusive benefits at Excellence El Carmen - Adults Only All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include cycling, tennis and more.
Where is Excellence El Carmen - Adults Only All Inclusive located?
Nestled on the beach, this Uvero Alto resort is 7.4 mi (11.9 km) from Macao Beach and 12.2 mi (19.6 km) from Hard Rock Golf Club at Cana Bay.
4.5
Wonderful
5 - Excellent
761
4 - Good
214
3 - Okay
69
2 - Poor
35
1 - Terrible
29

4.6/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was AMAZING! You didn't have to have reservations at restaurants. The staff everywhere were just EXCELLENTE! We couldn't have asked for a more perfect vacation. We were greeted with a cool cloth and a drink upon arrival. If you're looking for a RELAXING vacation, this is the place for you! We exercised, ate and drank all we wanted, and sat by the pool and beach. If you wanted activities, they were there, and nightly shows. We spent most evenings in the sports bar with the amazing bartenders and servers there. It was sad to leave. You felt like you were leaving part of your family!
Stayed 7 nights in Jun 2019

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and professional. The room was amazing.
Stayed 7 nights in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The place is excellent. The best vacation point that I ever have. Staffs are kind and helpful
Stayed 4 nights in Mar 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my swim up pool and the layout of the compound was great
Stayed 6 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great resort with amazing amenities. The food at the magna club ( excellence club) restaurants was really good. Would certainly come back
Stayed 5 nights in Mar 2020

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