Ocean El Faro Resort - All Inclusive

Photo gallery for Ocean El Faro Resort - All Inclusive

Primary image
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Private beach, free beach cabanas, sun-loungers, beach umbrellas
Water park

Overview of Ocean El Faro Resort - All Inclusive

Ocean El Faro Resort - All Inclusive

4.5 star property

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationArena Gorda Beach24 min drive
  • Popular LocationBavaro Beach30 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)46 min drive
  • Popular LocationPunta Cana Beach51 min drive

Choose dates to view prices

About this area

Punta Cana

Ocean El Faro Resort - All Inclusive is located in Uvero Alto, a neighbourhood in Punta Cana, and is in a rural area and on a private beach. While the natural beauty of Macao Beach and Arena Gorda Beach can be enjoyed by anyone, those looking for an activity can explore Cana Bay Golf Club. Travelling with kids? Consider Downtown Punta Cana and Manati Park Bavaro.

What's nearby

  • Macao Beach - 14 min drive
  • Cana Bay Golf Club - 22 min drive
  • Arena Gorda Beach - 24 min drive
  • Bavaro Beach - 30 min drive
  • Punta Cana Beach - 51 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 46 min drive

Restaurants

  • Himitsu - 9 min drive
  • Veranda - 9 min drive
  • Barracuda - 9 min drive
  • Oceana - 10 min drive
  • Barefoot Grill - 10 min drive

About this property

Ocean El Faro Resort - All Inclusive

4.5-star property with pools, private beach and full-service spa
Catch some rays on Ocean El Faro Resort - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of towels is available on request
Ocean El Faro Resort - All Inclusive offers 911 air-conditioned accommodations with private hot tubs and free minibar items. Rooms open to balconies. This accommodation is furnished with queen sofa beds. Beds feature premium bedding. 49-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a jetted bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with hairdryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.

A private beach and a complimentary water park with a lazy river are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Despacio. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages spoken

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Safety Program (H10 Hotels)

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • Airport shuttle available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 13 bars/lounges and 1 beach bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • El Mercado
  • Blue Moon
  • Sakura
  • Route 66
  • La Locanda

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Beach volleyball
  • Bike rentals
  • Bowling alley
  • Children's pool
  • Free water park access
  • Full-service spa
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (6028 square feet)
  • Meeting rooms - 4

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Jetted bath
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Private hot tub
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19 restrictions, the following amenities are closed until further notice: Children's club, casino, nightclub, and the theater. During this time, the evening entertainment program is held outdoors.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive Punta Cana
Ocean El Faro Resort All Inclusive
Ocean El Faro All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean Faro Inclusive Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
All-inclusive property Ocean El Faro Resort - All Inclusive
Ocean El Faro Resort - All Inclusive Punta Cana
Ocean El Faro All Inclusive
Ocean El Faro Resort - All Inclusive All-inclusive property

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 275 out of 684 reviews
5 - Excellent 40%
Rating 4 - Good. 200 out of 684 reviews
4 - Good 29%
Rating 3 - Okay. 93 out of 684 reviews
3 - Okay 14%
Rating 2 - Poor. 55 out of 684 reviews
2 - Poor 8%
Rating 1 - Terrible. 61 out of 684 reviews
1 - Terrible 9%

4.2/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Entertainment and sports activities were fun, pools were nice. Beach needs to be cleaned so people can actually swim. Food at the restaurants does not differ from the food at the buffet, staff were friendly and nice
Stayed 5 nights in Jun 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was at best mediocre and made some of us violently ill. It was made of low quality ingredients and there wasn’t enough variety. There was miscommunication from staff on various amenities. Be informed about the faulty app they use for scheduling reservations at the other restaurants or you will be stuck eating at the buffet. The staff at the pool bars were pleasant. The hotel is pretty. Personally I wouldn’t return.
Stayed 2 nights in Jun 2022

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is really pleasant, my concierge was so friendly and the hotel was so clean unfortunately some staffs are rude like bell boys they have always bad humor and they missed informe me about transportation. The hotel is nice but very dark during the night and the Beso area has no entertainment at all, my room was so humid I requested a change and they did it. I wish to give a five start review but I need to be honest first I hope the hotel direction will take the appropriate measures to correct some of them, specially the humid and bad behavior of bell boys.
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our week at Ocean El Faro. The pools and beach were relaxing and enjoying. The staff was friendly and helpful. Definitely would go back.
Stayed 7 nights in Jun 2022

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Excelente servicio y las facilidades!!
Stayed 3 nights in Jun 2022

1/5 Terrible

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place had very strong smell inside the rooms, my room was dirty, I had to call front desk to get it cleaned. I heard at lot of complaints about the service. The staff is not friendly and not well trained , the food and drinks are not good quality!!!
Stayed 6 nights in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The customer service was phenomenal.. Food was great! I would definitely stay there again
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quisiera que hubiera servicio de ida y vuelta al aeropuerto de parte de Ocean El Faro sin recargo. Amenidades o fiesta en la playa en la arena por la noche sería ideal.
Stayed 4 nights in Jun 2022

2/5 Poor

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service
Please just save yourself the time and go somewhere else. The food is horrendous and the service is beyond disappointing. There are some nice people that work there but you'll be sure to meet the others that give people rude attitudes. Basically, You'll be left angry annoyed and hungry because they don't have enough food at the resort to feed their guests. The restaurants are just there for show lol I wish I was kidding.
Stayed 4 nights in Jun 2022

3/5 Okay

Travelled with family and small children
Liked: Amenities, property conditions & facilities
La infraestructura y las áreas muy lindas y bien cuidadas. Sin embargo, la comida y el servicio dejan mucho que desear.
Stayed 2 nights in Jun 2022