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Overview of Sanctuary Cap Cana, All-Inclusive Adult Resort

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Private beach, white sand, beach cabanas, sun-loungers
Private beach, white sand, beach cabanas, sun-loungers
Private beach, white sand, beach cabanas, sun-loungers
5 outdoor pools, open 6 AM to 7 PM, free pool cabanas, pool umbrellas
VIP Access

Sanctuary Cap Cana, All-Inclusive Adult Resort

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationJuanillo Beach6 min walk
    Popular LocationPunta Espada Golf Course8 min drive
    Popular LocationScape Park13 min drive
    AirportPunta Cana (PUJ-Punta Cana Intl.)17 min drive

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Castle Junior Suite

4.5/5 guest room rating
  • 590 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Beach Front Jr. Suite

  • 754 sq ft
  • Sleeps 3
  • 1 King Bed

Castle Junior Suite Ocean Front

4.7/5 guest room rating
  • 893 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Suite, Ocean View

4.8/5 guest room rating
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Luxury Suite, Ocean View

  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Luxury Jr Suite Ocean View

  • 543 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Luxury Junior Suite

4.7/5 guest room rating
  • 594 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Suite Imperial

  • 936 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Royalty Villa

  • 3100 sq ft
  • Ocean view
  • Sleeps 5
  • 2 King Beds

Island Suite

  • 5500 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Castle Suite One Bedroom

  • 1850 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Ocean View

4.7/5 guest room rating
  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Terrace Tower Suite

  • 3875 sq ft
  • Sea view
  • Sleeps 5
  • 2 King Beds

Monarch Villa

  • 1054 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

King & Queen Villa

  • 2600 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Monarch Villa Ocean Front

  • 1054 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Castle Junior Suite Swim Out

3.8/5 guest room rating
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

Honeymoon Suite Private Pool

4.4/5 guest room rating
  • 2604 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About this area

Punta Cana

Located in Punta Cana, Sanctuary Cap Cana, All-Inclusive Adult Resort is next to a golf course and on a private beach. The area's natural beauty can be seen at Juanillo Beach and Punta Cana Beach. Downtown Punta Cana and Manati Park Bavaro are also worth visiting. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with cave exploring and ecotours.
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Map
Popular Location

What's nearby

  • Juanillo Beach - 6 min walk
  • Punta Espada Golf Course - 8 min drive
  • Indigenous Eyes Ecological Park - 10 min drive
  • Scape Park - 13 min drive
  • La Cana Golf Course - 18 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 17 min drive

Restaurants

  • Blue Marlin — 1 min walk
  • Casabella — 1 min walk
  • La Mona Nouvelle Cuisine - 6 min walk
  • Little John - 6 min walk
  • Mediterraneo Restaurant - 7 min drive

About this property

Sanctuary Cap Cana, All-Inclusive Adult Resort

Elegant adults-only property on the beach
Catch some rays on Sanctuary Cap Cana, All-Inclusive Adult Resort's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 323 soundproofed rooms feature free WiFi and pillowtop beds. Guests can enjoy jetted bathtubs, and other standard amenities include free minibar items, furnished balconies or patios and sitting areas.
Sanctuary Cap Cana, All-Inclusive Adult Resort offers 323 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

5 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sanctuary Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
Access to on-site clubs
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • On-site parking includes off-street options

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 5 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • 5 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Full-service spa
  • Karaoke
  • Nightclub
  • Racquetball/squash
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Golf clubs
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference centre (3466 square feet of space)
  • Meeting rooms 6

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Pool access ramp on site
  • Well-lit path to entrance

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Renovated entire property – September 2018
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 6 AM to 7 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Sanctuary Cap Cana, All-Inclusive Adult Resort Punta Cana
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 708 out of 987 reviews
5 - Excellent 72%
Rating 4 - Good. 181 out of 987 reviews
4 - Good 18%
Rating 3 - Okay. 53 out of 987 reviews
3 - Okay 5%
Rating 2 - Poor. 24 out of 987 reviews
2 - Poor 2%
Rating 1 - Terrible. 21 out of 987 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 WOW!! Where to begin? I can start with check-in, we arrived around 3:30PM. Laury who was the sweetest, she greeted us upon arrival and was so happy and lovely to explain everything and answer our questions. Also checkin was a breeze, we were in our room within 15min of getting to the hotel. Soo romantic, this is definitely a place that is more for couples, it was amazing. We had the best time. We stayed in the Castle Junior Suite Ocean Front. Our room came with a butler, Jorge (George) was our Butler and he was fantastic, so helpful, and so nice. He was extremely responsive as well.
Stayed 5 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW! This place was incredible. The rooms were impeccable, the entire resort was so clean and beautiful. The staff made the whole experience what it was, they were so fun and friendly. I would go back just for them honestly. I am a wheelchair user and this resort was much more accessible than I thought it would be! So many fun activities from water aerobics to dancing at night on the terrace. They really showcase the beauty of their country in so many thoughtful ways. Do NOT miss the spa experience, it was the highlight of my trip. They guide you through the different pools and relaxation rooms, you feel so well taken care of the entire time. It was incredible. 5 stars, go experience this place you will not be sorry.
Stayed 3 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option this resort has the most incredible people starting from the restaurants the entertaining crew and the concierge. You’ll feel in heaven during your vacation. Definitely coming back!!!
Stayed 3 nights in May 2021

5/5 Excellent

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. I’m from Miami so we have many hotels and amenities here. This place is just a dream. The location is beautiful, the people are amazing, this is hands down one of the top places to visit in the world. I have done all the research for you! Please DONT GO ANYWERE ELSE AS I HAVE DONE THE RESEARCH FOR YOU!!. This is Like being in Spain, Bora Bora and punta cana at the same time. Not to mention the excursions!!! They are amazing!!!!!!!!! You would think it being all inclusive that the food will not be good but the quality was phenomenal and you can tell they really focus on it. I love how they say it in the name as this place is very relaxing and quiet but at the same time they have there party! Areas with live shows at night aswell. They were also so professional and clean as they provide Covid testing in-house. Definitely hands down the place to be.
Stayed 4 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the imperial suite and I’m so glad we did. Our butler Miguel and concierge Angela helped us every step of the way.
Stayed 2 nights in May 2021