Exceptional, engaging, warm and immaculately groomed staff, clean, well appointed rooms and bathroom. Amazing grounds, serene beach, lazy river, great food and entertainment. Classy employees and a classy demographic of guests while we were there as well.
Traveller from Vancouver, BC
This family-friendly oceanfront resort (6 mi) 10 km from Montego Bay occupies 400 acres of the historic Rose Hall Plantation …More
It was ok.The staff was very welcoming and friendly.The outdoor and indoor environment was kept clean at all times. However, the wifi connection was very poor and not suffecient food( meat kind) options was available. Also, there is need for more entertainment at show-time. In addition, the housekeeping staff need to act professional while on duty. Especially while travelling on the elevators. For example: I was travelling on the elevator from floor 1 to floor 3 and a group of ladies came on gossiping about another employer. It was rather disturbing.
Traveller from US
This all-inclusive, family-friendly resort meets a half-mile of private white-sand beach, 16 km (10 mi) from downtown Montego Bay.More
I enjoyed my stay in general. I arrived at Negril Palms through a shuttle purchased by Viator at a cost of $ 49 CAD round trip. Good service. Disembark at the door of the hotel within 1.5 hours.
The temperature was perfect :)
Negril Palms resort is very quiet, natural and prettiest. We had a ground floor room with A/C. However no shampoo / conditioner. The shower was more difficult: the jet was rather weak and the temperature of the water varies. The room had a TV, a safe, a king bed (made of two beds), a patio door. Housekeeping takes place from 9am @ 5pm. Plan to bring earplugs because the cicadas are singing very loud and all night long here.
Superb quiet beach. Towels, chairs & umbrella included. Their restaurant by the beach is accommodating but nothing exceptional. The service in general is very slow if any, and more or less pleasant. Menu varied in appearance, but rather restraint when you start asking questions. The staff is friendly but nothing more. They will barely make any effort to make your stay exceptional. Housekeeping in room A+
Clean beach A ++. Swimming pool clean. We ran out of water (tap, shower) for a few hours and internet too for 5h +. Perfect temperature. Hot but a bit windy which made it perfect.
Traveller from Montreal
Nestled on the beach, this Negril hotel is within 3 mi (5 km) of Times Square Mall, Throne Room, and Booby Cay. Kool Runnings …More
We couldn't ever get enough towels for each person to even have one. Had a washcloth one time in 4 days. It is a "homey" place but not "resort". The fees stacked upon food was ludicrous. It cut into ability to tip staff. Also, they advertise US dollars and take your US dollars and refuse to give you US change then proceed to tell you the change you got isn't worth as much as it says. Dislike locking the doors up at 10p.m. cannot safely attend other resorts music etc.
Just be much more honest up front regarding all the hidden fees etc. and for the love of God--get some towels. hard to feel clean with wet towels and they stink after a day.
Traveller from US
This beachfront family-owned-and-operated resort lies just over 2 km (1.2 mi) north of downtown Negril on Jamaica's renowned …More
The hotel and staff were friendly but the breakfast was horrible. I would recommend a Jamaican style continental breakfast instead of dry bread. The coffee was tasteless. There was not a good choice to choose from. I would not recommend the breakfast. Other than that its easily accessible to Devon House and Half-Way Tree square.
Traveller from Florida
Located in New Kingston, this hotel is within a 10-minute walk of Centre Stage Theatre and Pantry Playhouse. Sunshine …More
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