The hotel show a lot of wear and tear. We stayed in this hotel in September 2011 everything was great, loved entertainment by the pool, it never stoped. This time around there was barely any intertaiment by the pool. The room look old and fridge was making loud noise. Front desk during check wasn't too nice. Buffet staff don't come to right away and a lot of times we had to get our own drinks. The hotel and service is not what it used to be when we visited in 2011. Entertainment team is very nice and friendly so is the bar staff. Overall we enjoyed our vacation. We were just disappointed with the downfall of the resort.
Traveller from Brooklyn, NY
Surrounded by 9 hectares (22.25 acres) of lush gardens and overlooking Mamie Bay, this beachfront resort is 10 km (6 mi) from …More
There are not enough outlets in the rooms for electronics. Customer service should deal with the customer in front of them not put on hold to answer phones. I was physically standing at the front desk and was put on hold three times while they answered the phones. Most days most of the "hot" food is dead cold 5 minutes after start of mealtime. Jamaican food not flavored enough. Had to go to the lobby for free internet. Like the fact that the minibar had a HUGE bottle of water and it was free. My housekeeper Sherine was AWESOME!!! Ricardo the window cleaner was a huge help in navigation. Even with these, I would stay there again.
The Grand Bahia Principe Jamaica - All Inclusive is located on the beachfront in Runaway Bay, a beautiful natural area mixing …More
The overall hotel stay was nice. You don't have to leave the resort if you don't feel like it. There is plenty of entertainment and food available. The hotel should invest in elevators for the upper levels.
Traveller from Los Angeles
Arrayed along the northern arm of semicircular, calm-water Bloody Bay, this Jamaica resort includes a supervised all-day …More
We had a lovely stay at the Riu. The rooms were modern and up to date. Our initial room had musty odor and we were upgraded to Oceanview. Everyone was friendly and overextended themselves to accommodate our requests. They could benefit from more daily entertainment activities and more reggae music on the grounds. The resort tended to get very quiet. Other than that it was an outstanding trip.
Traveller from New York
Situated in the center of the beach bordering semi-circular, calm-water Bloody Bay, this tranquil Jamaica resort offers …More
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