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The Jamaica Pegasus Hotel

Photo gallery for The Jamaica Pegasus Hotel

Featured image
Outdoor pool
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Overview of The Jamaica Pegasus Hotel

The Jamaica Pegasus Hotel

3.5 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
81 Knutsford Boulevard, Kingston

Explore the area

  • Popular LocationEmancipation Park2 min walk
  • Popular LocationDevon House6 min drive
  • AirportKingston (KIN-Norman Manley Intl.)28 min drive
  • Popular LocationHellshire Beach43 min drive

Choose dates to view prices

About this area

Kingston

Located in Kingston, The Jamaica Pegasus Hotel is in the city centre and near the boardwalk. Travellers eager for a bit of culture can stop by Bob Marley Museum, while those wishing to experience the area's natural beauty can explore Emancipation Park and National Heroes Park. Looking to enjoy an event or a match while in town? See what's going on at National Stadium. Spend some time exploring the area's activities, including golfing and golf lessons.

What's nearby

  • Emancipation Park - 2 min walk
  • Kingston and St. Andrew Parish Library - 16 min walk
  • Peter Tosh Museum - 16 min walk
  • Devon House - 6 min drive
  • Hellshire Beach - 43 min drive

Getting around

  • Kingston (KIN-Norman Manley Intl.) - 21 min drive

Restaurants

  • 24 Seven Cafe — 1 min walk
  • The Polo Lounge — 1 min walk
  • China Garden - 5 min walk
  • PepperWood - 10 min walk
  • Rojo Restaurant - 11 min walk

About this property

The Jamaica Pegasus Hotel

3.5-star spa resort near Emancipation Park
This smoke-free resort features a full-service spa, a restaurant and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. All 300 individually decorated rooms provide free WiFi, free wired Internet and iPod docks. Comforts include premium bedding and down comforters, and guests will also find conveniences such as fridges and coffee makers.
The Jamaica Pegasus Hotel offers 300 forms of accommodation with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kingston resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

White Orchid has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking and van parking available
  • Local area shuttle (surcharge) up to 1 miles
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 15-35 for adults and USD 15-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Tennis

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference centre (18000 square feet of space)
  • Coworking spaces
  • Meeting rooms 8

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 15 and USD 35 for adults, and USD 15 and USD 25 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Hotel Jamaica Pegasus
Hotel Pegasus
Hotel Pegasus Jamaica
Jamaica Hotel Pegasus
Jamaica Pegasus
Jamaica Pegasus Hotel
Pegasus Hotel
Pegasus Hotel Jamaica
Pegasus Jamaica
Pegasus Jamaica Hotel
Jamaica Pegasus Hotel New Kingston
Jamaica Pegasus New Kingston
Jamaica Pegasus Hotel Kingston
Jamaica Pegasus Kingston
The Jamaica Pegasus Hotel Kingston
Hotel Jamaica Pegasus
The Jamaica Pegasus Hotel Kingston
The Jamaica Pegasus Kingston
The Jamaica Pegasus Hotel Resort
The Jamaica Pegasus Hotel Kingston
The Jamaica Pegasus Hotel Resort Kingston

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 130 out of 438 reviews
5 - Excellent 30%
Rating 4 - Good. 147 out of 438 reviews
4 - Good 34%
Rating 3 - Okay. 95 out of 438 reviews
3 - Okay 22%
Rating 2 - Poor. 42 out of 438 reviews
2 - Poor 10%
Rating 1 - Terrible. 24 out of 438 reviews
1 - Terrible 5%

3.9/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

3.6/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so uncomfortable and extremely firm. Asked for a change in room and same issue. We didn't get much sleep because of the bed being so hard and firm. It was like sleeping on the box spring. Horrible. There wasn't anyone cleaning the lobby tables, quick service tables or bar/lounge tables after each use. With Covid I would expect they would have someone cleaning and wiping high touched areas but they did not. So gross. Building both inside and outside need updating like paint, seal cracks, carpets clean, the pool bar needs renovations, the pool ladders need updating. The breakfast was free but very limited selection and bland. Lunch and dinner the restaurant had again limited selection and most items were not available on the menu because they only cook a certain amount. Food was tasteless and no good at all. Will not say here. Disappointing. Definitely not a high end resort.
Stayed 7 nights in Aug 2021

5/5 Excellent

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
the food service is awesome cleanliness awesome hospitality awesome I consider myself a pretty harsh person and i couldn't believe it everyone was so decent and nice
Stayed 2 nights in Aug 2021

1/5 Terrible

Travelled with family
I absolutely love the food service and the customer service other than the fact that the RSVP office was closed on Sunday which makes no sense they could not find my RSVP and I had to reach out to Expedia and now I have to make sure they do not double charge me
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Staff & service, amenities
The room was very clean, just a bit of damage here and there, not a big deal, it didn’t affect my way and I had a wonderful sleep.
Stayed 1 night in Aug 2021