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"This was my 3rd visit to ROK and as usual it was amazing. Breakfast is fresh, staff is friendly and polite. Always a pleasure staying here. "

"The property was in great shape considering the hurricane that hit the island in October 2025. There were a few areas of maintenance going on but otherwise the property looked great! The food was only average. Some staff were so so nice while others were just meh. They tried to do the sales pitch for a time share and tell you it was mandatory. They said it was mandatory to see the transportation services desk the day after we arrived but that was just to try and sell tours and excursions. I read horror stories from other Iberostar properties so thankfully the sales pressure here was not as bad. It still overshadowed the whole experience though."

"One of the best hotels ever. The all-inclusive experience is amazing. . A+"

"The breakfast was awesome. The room was clean, Hope, the person who cleaned my room was very thorough."

"We had a great time during our stay at Couples Tower Isle. The beach is quiet, the pools are sparkling, and the staff go out of their way to help. The food is by far the best we’ve ever had at an all inclusive resort. The only sticking point was our room - partly our fault because we asked if we could have a room with a tub. We were given a room with a standard bath tub, not a jacuzzi tub. The room was small, dated, and unfortunately the people in the room below smoked on their balcony. On our last night we had to change rooms because the ac unit started emitting noxious fumes. The room we were moved to was spacious and much better situated. Take it from us, unless you want a jacuzzi tub, stick to a room with a shower. Note - it’s a two hour drive to the resort from Montego Bay."

"Staff was very helpful and grounds were beautifully maintained."

"My stay was good. Some bedroom furnishSpecial thank you to Cordell from housekeeping. She was super helpful throughout my stay. Thank you, Cordell."

"Beautiful beach,breakfast fresh,room clean always,staff super sweet,polite,respectful,high energy"

"resort is new and very modern, staff and service exceptional, entertainment best we have had, especially Shin Shin and Toothpick, their energy is contagious Food in the buffet was great, amazing selection for any palate and always something new and interesting , love it"