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Decent hotel but can definitely use a face lift, and some of the workers can definitely use some training in customer service
We just returned from Iberostar Grand and absolutely loved our experience. We reserved arrival at Club MoBay (a must) and had a private transfer to the Grand. It is only a 15 minute drive and is another plus. We were greeted like lost long family with lots of smiles and welcomes. A cool towel and ...
The hotel is 1 3/4 hours from the Montego Bay airport. The hotel is clean, staff are pleasant and the food was very good. Besides the distance from the airport our biggest complaint was the fact that they did not offer a decent white wine. There was NO chardonnay, pinot grigio or sauvignon blanc ...
I feel that my 3 star review may seem a little harsh, especially since we really did have a great trip and I would stay there again. Obviously for the price they charge, you shouldn't go in expecting a 5 star resort. The staff was very friendly for the most part and attentive. The food was very great, ...
The staff was very nice and welcoming beautiful experience.
This hotel was so beautiful. We had the best experience. There are so many different things to do. Plenty of restaurants , drinks are offered all throughout the resort. Food is delicious and the rooms are very spacious and bed is very confortable. Staff is super friendly and fun! Definitely going ...
Best vacation ever, can't say enough great things about this resort. All was excellent staff,food accommodation,room,pools beaches. Definitely going back again.
Third time returning to this hotel and was not disappointed again. The staff make this hotel so wonderful - Carlos at the front desk who was always able to meet our needs to Shavana at the concierge along with Jerome and several others who were eager to assist you in whatever you needed. Too many ...
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