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"The hotel and staff were"

"We stayed here for our honeymoon and couldn’t have asked for a better experience. The resort is expansive, with beautifully maintained walking paths, lush scenery, and even wildlife that makes exploring feel special. The beaches are stunning and perfect for long walks. While the ocean isn’t always calm, it adds to the natural beauty of the setting. Dining was excellent, with a wide variety of options to suit different preferences. Some venues are on the higher end, but there are plenty of choices across different price ranges. The property was very clean throughout, and the rooms were comfortable and well-kept. Overall, this was an unforgettable stay, and we would absolutely consider returning in the future."

"There was a cockroach crawling in our hotel room. I also saw another one near the entrance of the hotel upon leaving. Overall, it was a nice hotel but I am worried about the hygiene and cleanliness of this place."

"Very unhappy"

"Front desk agent weren’t friendly or inviting. Our room was above the Main Street and we had 3 night of no sleep because we could hear motorcycles, cars, people, trucks, you name it. Gym was unequipped. The levent restaurant was the only thing we enjoyed. The staff was incredible there. "

"There were roaches every day . Very poor lightening. Staff not compromised ."

"The hotel was enormous, it has tons of amenities and lots to do. Only drawback was that things were very far apart so lots of walking. Our room was large and beautiful, we stayed in the 2bedroom regal suite, perfect for families. However, the food was disappointing, especially for being so expensive. Seafire Steakhouse was our favorite restaurant on the resort and worth the money, otherwise Shake Shack was most reliable and tasty. "

"The staff is super friendly! Love Shaillon and Bonnie!! "

"Every day key cards for the room and elevator had to be replaced"