Everybody there was very friendly except for the Casino ( maybe 50% there) The grounds and the hotel and rooms were very nice!! The beach and pool area are very nice! The drinks in the bar were outrageous! The staff at the bar were very nice...just to get a drink that had enough in it to taste you had to order a double...which in my case was $22
a drink and if you ordered a Margarita with Patron it was $24 and we are talking small glasses on both. The rest of the hotel was great! The casino staff could use some curtesy training.
The only other thing was the air port was a little to close... a little noisy.
Traveller from Tennessee
Facing a long crescent beach in Puerto Rico's Isla Verde resort district east of Old San Juan, this resort includes a …More
On this trip, the resort was the focus. We never left the hotel property. The facilities are first class. The hotel staff are excellent. They are all friendly and helpful. The food choices are endless and the quality is very good.
Traveller from Alabama
This family-friendly oceanfront resort (6 mi) 10 km from Montego Bay occupies 400 acres of the historic Rose Hall Plantation …More
The outstanding thing about this hotel is its warm and willing staff. There is an adequate variety of activities and beaches. The included shuttle services are helpful (although we did not use them). The complaints are threefold:
1. The air conditioner was too noisy for peaceful sleep.
2. The food was OK, but just OK was disappointing.
3. There was a problem with the cable (resort-wide) that went on from the day before our departure right through to check out. The slowness to fix this (and it's deduction from value) was disappointing.
All of the promised benefits of all-inclusive status were received; but it was impossible to get a booking (as required) for a specialty restaurant (for which a surcharge was required).
I might stay here again, but only if I could not secure a competitive price elsewhere. But the noisy air conditioner might be a deal breaker.
Traveller from Connecticut USA
This all-inclusive, family-friendly resort meets a half-mile of private white-sand beach, 16 km (10 mi) from downtown Montego Bay.More
Turtle Beach resort really grew on me. The facility is right on the beach with water sports, games, and food within a few steps. The pools are clean and well maintained. The ice cream shop is open daily for all the ice cream and milk shakes you can eat. The staff was friendly and helpful. The buffet food was decent, but not great. There was plenty of choice just some of the options were undercooked at times (fries and eggs). They had live entertainment after dinner. One night they have a stilt-walker which I enjoyed. The hot tub is for 18 and older only and the "pool guy" told me my son had to get out of the hot tub. The water sports staff were always concerned about safety. I was able to get a surfing lesson, use a paddle board, boogie board, they also had sailboats and wave runner rentals. Overall we had a wonderful time.
Traveller from Mansfield, PA
Located on Barbados' south coast, Turtle Beach by Elegant Hotels All Suite All Inclusive features a long, white-sand beach …More
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