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"There was a cockroach crawling in our hotel room. I also saw another one near the entrance of the hotel upon leaving. Overall, it was a nice hotel but I am worried about the hygiene and cleanliness of this place."

"Very unhappy"

"Staff was great and buffet was very good. Need more bathroom options near restaurants and an atm would be good. The hustlers on the beach are annoying after a while and saw a couple drug deals go down."

"Front desk agent weren’t friendly or inviting. Our room was above the Main Street and we had 3 night of no sleep because we could hear motorcycles, cars, people, trucks, you name it. Gym was unequipped. The levent restaurant was the only thing we enjoyed. The staff was incredible there. "

"It’s basically a motel 6 with great decor and amazing location."

"There were roaches every day . Very poor lightening. Staff not compromised ."

"The hotel was enormous, it has tons of amenities and lots to do. Only drawback was that things were very far apart so lots of walking. Our room was large and beautiful, we stayed in the 2bedroom regal suite, perfect for families. However, the food was disappointing, especially for being so expensive. Seafire Steakhouse was our favorite restaurant on the resort and worth the money, otherwise Shake Shack was most reliable and tasty. "

"The staff is super friendly! Love Shaillon and Bonnie!! "

"Every day key cards for the room and elevator had to be replaced"