The resort met expectations and exceeded them in many areas!! The entire staff was so helpful, friendly and professional. The food was great especially the French restaurant. Spa was amazing also. The room was clean and modern. Housekeeping and the butlers were great.
Hotel location is awesome, friendly staff, brand new facility but lot of logistics issue, evening entertainment needs lot of improvement, food choices are limited, being a new hotel lot of things like wireless connection, room phones, TV all had some problem or other
If you are looking for a young energetic stay in Mexico with a Miami vibe then this is the place, 55+ people this is not for you. Entertaining, great hospitality and lots of staff to help out with any request.
Note that they are currently adding a section to the hotel yet noise is minimal. Should be completed by Feb 2016.
Definitely a party hotel for the older crowd
If you look past all the hotels imperfections and concentrate on the Staff you will love your stay. The Staff is Awesome! Not 1 complaint.
Wish the Hotel would fine tune the finishing touches on the place and make it a 5 Star get away.
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.
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