Oasis Palm All Inclusive

Photo gallery for Oasis Palm All Inclusive

Primary image
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, pool loungers

Overview of Oasis Palm All Inclusive

Oasis Palm All Inclusive

3.5 star property

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationLangosta Beach7 min walk
  • Popular LocationTurtle Beach9 min walk
  • Popular LocationJardín del Arte11 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)30 min drive

Choose dates to view prices

About this area

Cancun

Located on the beach, Oasis Palm All Inclusive is in Zona Hotelera, a neighbourhood in Cancun. La Isla Shopping Mall and Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach. Travelling with kids? Consider Costa Occidental de Isla Mujeres National Park, or check out an event or a game at Beto Avila Baseball Stadium. Take the opportunity to explore the area for water adventures such as snorkelling and other activities like golfing.

What's nearby

  • Langosta Beach - 7 min walk
  • Turtle Beach - 9 min walk
  • Jardín del Arte - 11 min walk
  • Las Perlas Beach - 16 min walk
  • Tortuga Beach - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • La Trattoria - 4 min walk
  • Dolcemente Pompei - 12 min walk
  • Cocos and Grill - 14 min walk
  • La Playita Restaurante Bar Cancun - 5 min drive
  • Luna Rossa - 5 min drive

About this property

Oasis Palm All Inclusive

Beachfront, with full-service spa
At Oasis Palm All Inclusive, catch some rays at the beach, pamper yourself at the full-service spa or enjoy kayaking.
Oasis Palm All Inclusive offers 214 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sensoria Spa has 4 treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All à la carte meals, snacks and select beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Volleyball
Golf green fees

Lessons/classes/games

Bartending
Cooking
Language

Entertainment

On-site entertainment and activities
Access to off-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: WiFi (USD 10 per day)

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • 7 bars/lounges
  • Coffee/tea in a common area

Restaurants on site

  • Sisal Buffet
  • Piratas del Caribe(niños)
  • Los Agaves
  • Dos Lunas
  • La Bamba

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Tennis
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 30 per stay for guests aged under 26 years old
  • A tax is imposed by the city: USD 1.42 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm Inclusive Inclusive
Oasis Palm All Inclusive Cancun
Oasis Palm All Inclusive All-inclusive property
Oasis Palm All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Oasis Palm All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at on 30 Aug 2022 start from £171.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Oasis Palm All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oasis Palm All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Oasis Palm All Inclusive?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Oasis Palm All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Oasis Palm All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include kayaking, surfing/body boarding, volleyball and more.

Where is Oasis Palm All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 2 mi (3 km) of Escenica Tower, Turtle Beach and Tortuga Beach. Langosta Beach and Museum of Popular Mexican Art are also within 10 minutes.

Overall score and ratings

3.4
Rating 5 - Excellent. 299 out of 1001 reviews
5 - Excellent 30%
Rating 4 - Good. 240 out of 1001 reviews
4 - Good 24%
Rating 3 - Okay. 197 out of 1001 reviews
3 - Okay 20%
Rating 2 - Poor. 133 out of 1001 reviews
2 - Poor 13%
Rating 1 - Terrible. 132 out of 1001 reviews
1 - Terrible 13%

3.8/5

Cleanliness

3.7/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

3.5/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel en general es excelente
Stayed 3 nights in Aug 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This hotel is perfect for your family, kids will have plenty of fun here. My daugther loved it. If your planning an only adult trip i honestly dont recomend, even tho it will be great too, the beach is amazing and has alot of bars, and the beach area is really quite, the activities are very good, the staff are friendly you will have a great time either way. But its definitely a family friendly place. Amazing for kids. The food is really good they have alot of obtions for adults and kids. I overall i highly recomend it. We had a very good time
Stayed 3 nights in Aug 2022

1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The A/C in the room didn't work, the restaurants where overbooked and dirty, the waiter services where horrible. They didn't provide any solutions for our reclamations and didn't relocate us. We have to leave early because of the bad hotel conditions and the reclamations are being very difficult to be resolved with expedia.
Stayed 6 nights in Aug 2022

1/5 Terrible

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Very bad experience before and during checkin. Too much waiting time to access to any of the restaurants for dinner (1hour).
Stayed 2 nights in Aug 2022

1/5 Terrible

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Way understaffed ,low quality liquors, very small cups. Not enough restaurants yet they still had a few only available for reservations at dinner time. Long waiting lines to get in the restaurants
Stayed 6 nights in Jul 2022

3/5 Okay

Liked: Staff & service, amenities, property conditions & facilities
It’s ok
Stayed 6 nights in Jul 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palm Oasis is a great place for family we had a blast definitely worth every penny.
Stayed 4 nights in Jul 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First off, the staff here work their butt off! They were all amazing! The food however was like a 5/10. Don’t order beef at any restaurant because it is awful! The buffets had a lot of the same foods over and over again. I found many dishes with little flavor to them. Pools are super warm. Drinks are great, and they try very hard to keep the place clean!
Stayed 13 nights in Jul 2022

2/5 Poor

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Too crowded with limited access to amenities and basic key things like beach loungers. Long lines for everything especially restaurants. No hot water in shower at night. On the plus side all staff members are welcoming and friendly. This resort could be amazing if they upgraded the facilities and limit the number of guests.
Stayed 4 nights in Jul 2022

3/5 Okay

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Customer service is great . Very clean and friendly. Drinks are good. Inside the hotel was very hot (no AC) there were roof leaks in front of my doors, there was a shortage of towels . Pools and arcade close by 8 pm and some some of the same reheated foods are served the next day. We had to complain about the rice it was sour .
Stayed 4 nights in Jul 2022