Title: Oasis Palm - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Oasis Palm - All Inclusive Family-friendly beachfront location with outdoor pool ## Photo gallery for Oasis Palm - All Inclusive ![On the beach, white sand, beach umbrellas, beach towels - Oasis Palm - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/873de166.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Children’s play area – outdoor - Oasis Palm - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/30c9d7d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Oasis Palm - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/137ee845.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Blackout curtains, iron/ironing board, free WiFi, bed sheets - Oasis Palm - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/b3329d89.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Oasis Palm - All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/ca911383.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Langosta Beach and Playa Tortugas, Oasis Palm - All Inclusive provides a free breakfast buffet, a terrace and a playground. This property is a great place to bask in the sun with a beachfront location and kayaking. Indulge in aromatherapy, a manicure/pedicure and a facial at Sensoria Spa, the on-site spa. Be sure to enjoy a meal at Sisal Buffet, the on-site buffet restaurant. Fitness classes are offered at the gym; other things to do include volleyball. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a hair salon and an arcade/games room. ## Reviews 6.6 ## Popular amenities - Pool - Breakfast included - All-inclusive - Spa - Parking included - Free Wi-Fi £231 includes taxes & fees 5 Feb - 6 Feb ## Room options ### Check availability for these dates Tonight [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=8238&PinnedHotelID=8238&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 2 of 2 rooms ### View all photos for Standard ![Blackout curtains, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/w3836h2560x4y0-aca29ba0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard ### Highlights Air conditioning Flat-screen TV Blackout curtains Rainfall showerhead Private bathroom Hairdryer Coffee/tea maker Cable channels - Sleeps 5 - 2 Double Beds OR 1 King Bed ### View all photos for Family ![Blackout curtains, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/10000/8300/8238/w3836h2560x4y0-aca29ba0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family ### Highlights Air conditioning Flat-screen TV Blackout curtains Rainfall showerhead Private bathroom Hairdryer Coffee/tea maker Cable channels - Sleeps 5 - 1 King Bed and 2 Double Beds ## You may also like Ad ![On the beach, sun-loungers, beach umbrellas, beach massages](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids’ pool 8.6 Excellent 2,564 reviews £131 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information?chkin=2026-1-23&chkout=2026-1-24&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=7da55988-5688-4c12-905f-59320bbcab68&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/72000000/71560000/71554900/71554881/9c10107e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Cancun Airport Cancun - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Oasis-Palm-All-Inclusive.h8238.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Oasis-Palm-All-Inclusive.h8238.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.14281%2C-86.78641&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ceJXztpal-2Pb16JpqDFA7oe1wc=) Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500 #### What's nearby - Escénica Tower \- 3 min walk \- 0.2 miles - Langosta Beach \- 8 min walk \- 0.5 miles - Playa Tortugas \- 11 min walk \- 0.6 miles - Tortuga Beach \- 3 min drive \- 1.3 miles - Las Perlas Beach \- 3 min drive \- 1.8 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive #### Restaurants - ‪Restaurant Dos Lunas - ‬1 min walk - ‪Wink Lobby Bar - ‬6 min walk - ‪The White Box Gastrobar - ‬2 min walk - ‪Los Chachalacos - ‬8 min walk - ‪La Trattoria - ‬4 min walk ## About this property ### Oasis Palm - All Inclusive Upscale all-inclusive property near Langosta Beach Close to Playa Tortugas, Oasis Palm - All Inclusive provides a free breakfast buffet, a terrace and a playground. With amenities such as a beachfront location and kayaking, this property is the perfect place to soak up the sun. Indulge in aromatherapy, a manicure/pedicure and a facial at Sensoria Spa, the on-site spa. Be sure to enjoy a meal at Sisal Buffet, the on-site buffet restaurant. Fitness classes are offered at the gym; other things to do include volleyball. In addition to a hair salon and an arcade/games room, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with a waterslide, sunloungers and pool umbrellas - Free self-parking and valet parking - Express check-out, babysitting (surcharge) and a porter/bellboy - Massage treatment rooms, ATM/banking services and concierge services - Guest reviews say great things about the helpful staff Room features All 214 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - Flat-screen TVs with cable channels - Coffee/tea makers, daily housekeeping and phones ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages All à la carte meals, snacks and select beverages included In-room minibar (some restrictions) Meals and beverages at companion properties ### Activities and facilities/equipment All non-motorised water sports, land activities and use of recreational facilities and equipment are included. ### Water activities Kayaking Surfing/body boarding ### Land activities Fitness facilities Volleyball Golf green fees ### Lessons/classes/games Bartending Cooking Language ### Entertainment On-site entertainment and activities Access to off-site nightclubs On-site live performances Theme parties ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/f54cb7c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Oasis Palm - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - 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Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 7 bars/lounges - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Dos Lunas - La Bamba - Los Agaves - Piratas del Caribe(niños) - Sisal Buffet ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Fitness classes - Free children's club - Full-service spa - Gym - Kayaking - Outdoor pool - Playground - Sauna - Volleyball - Waterslide ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's pool - Free children's club - Free supervised activities for children - Laundry facilities - Outdoor pool - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Meeting room ### Outdoors - Beach towels - Beach umbrellas - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Facials - Manicures/pedicures - Massage - Spa open daily ### Accessibility - Lift ### More - 8 floors - Ballroom - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker ### More - Air conditioning - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: USD 30 per stay for guests aged under 26 years old - A tax is imposed by the city: USD 4.58 per accommodation, per night - Resort fee: USD 8 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) - An in-room safe is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 25 years old. This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit ### Property is also known as All Inclusive Oasis Oasis Palm Oasis Palm All Inclusive Oasis Palm All Inclusive All-inclusive property Cancun Oasis Palm Cancun Palm Oasis Oasis Palm All Inclusive All-inclusive property Oasis Palm Beach Cancun Oasis Palm Beach Hotel Cancun Oasis Palm Beach Resort Cancun Oasis Palm Hotel Cancun Oasis Palm All Inclusive Oasis Palm Inclusive Inclusive Oasis Palm - All Inclusive Cancun Oasis Palm - All Inclusive All-inclusive property Oasis Palm - All Inclusive All-inclusive property Cancun ## Frequently asked questions ### Does Oasis Palm - All Inclusive have a pool? ### How much does it cost to stay at Oasis Palm - All Inclusive? ### Is Oasis Palm - All Inclusive pet-friendly? ### How much is parking at Oasis Palm - All Inclusive? ### What time is check-in at Oasis Palm - All Inclusive? ### What time is check-out at Oasis Palm - All Inclusive? ### Are there all-inclusive benefits at Oasis Palm - All Inclusive? ### Where is Oasis Palm - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Oasis Palm - All Inclusive Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 2.0 Location ### 7.0 Staff & service ### 7.2 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 298 8 - Good 212 6 - Okay 179 4 - Poor 137 2 - Terrible 189 ## Reviews ### 8/10 Good #### Shamit 26 Dec 2025 Liked: Amenities Disliked: Cleanliness Room very ordinary but great food, amenities, entertainment was amazing... ![](https://a.travel-assets.com/ugc/hotel-reviews/4c278f1f-ac6a-463d-9ceb-b65e909ddb53-1766763281214.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shamit Stayed 4 nights in Dec 2025 ### 8/10 Good #### Adrian 30 Dec 2025 Liked: Amenities Customer service was excellent. The food, the rooms were good! Enjoyed my time here! ##### Adrian Stayed 5 nights in Dec 2025 ### 2/10 Terrible #### Simone Doreen 1 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Horrible, no manners, long line, and disgusting food. No mini bar or fridge in neither of my rooms. ##### Simone Doreen Stayed 3 nights in Dec 2025 ### 6/10 Okay #### sandipkumar 31 Dec 2025 Disliked: Staff & service, amenities, property conditions & facilities Nothing to say but i wouldn't call this property resort but the motel. Rooms are outdated, there were no bath towel in room called multiple times and no one showed up. Food was ok could have been better. Beach was not properly maintained as well. ##### sandipkumar Stayed 3 nights in Dec 2025 ### 2/10 Terrible #### Harsh Kanaiyalal 29 Dec 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We had a long wait of 3 hours to get just check in into our room and there was not enough vegetarian food options available. We have to go around to just get water as no one was responding in a good manner. ##### Harsh Kanaiyalal Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Suheily 1 Dec 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Need to upgrade rooms furnitures and bathrooms ##### Suheily Stayed 4 nights in Nov 2025 ### 2/10 Terrible #### Nidhi 31 Dec 2025 Liked: Amenities, property conditions & facilities Service was not good. Water at the room was smells bad Staff was not co-operating when we asked for water bottle. ##### Nidhi Stayed 5 nights in Dec 2025 ### 4/10 Poor #### Marina 11 Nov 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Buffet and beach food was awful. Pools are freezing. ##### Marina Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Sarah Mae 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Will definitely be back! ##### Sarah Mae Stayed 5 nights in Sep 2025 ### 2/10 Terrible #### Jess 31 Dec 2025 Disliked: Cleanliness, staff & service Worst hotel I’ve ever stayed at! Huge outbreak of gastrointestis throughout the hotel. All members of my family severely sick for 4days out of our 7night stay. Queues for at least an hr every night to eat at the all inc restaurant in the evenings. Disgusting food. Cheap watered down spirits & beer, we had to go out & buy our own as it was literally undrinkable! Smell of sewage on the beach. Rude, lazy & unhelpful staff. Could not wait to leave. Christmas vacation ruined! Everyone else we spoke to around the pool said the same thing. ##### Jess Stayed 7 nights in Dec 2025 ### 2/10 Terrible #### Harsh Amitkumar 30 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities They were not nice at all. Staff was extremely rude when we ask for help. On our first day it tool almost 4 hours to get us checked in. Their app doesn't work to book restaurants. There was no traditional mexican food available in buffet restaurant. When we ask for water bottles They mostly denied by saying they do not have water. They did same with fruits as well. I hated every single day i stayed at this resort. Water was smelly Couldn't take bath at all. ##### Harsh Amitkumar Stayed 5 nights in Dec 2025 ### 2/10 Terrible #### Daniela 9 Dec 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This was a terrible hotel from customer service to property. You had to make a line for everything for breakfast buffet and for dinner as well which we’ve never experienced at another resort. Not to mention the terrible customer service at check in super rude and took 4 hours to check us in there was a big line. Look it up on TikTok other guests made videos. Also when we got to the ro they were painting the walls!!!! Crazy, so please don’t waste your money ##### Daniela Stayed 4 nights in Nov 2025 ### 6/10 Okay #### Ivan 10 Oct 2025 Liked: Staff & service, amenities, property conditions & facilities decent enough ##### Ivan Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Sami 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Glad to go back there ##### Sami Stayed 9 nights in Jul 2025 ### 10/10 Excellent #### Midi 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this hotel, good food, kids friendly, nice staffs, pretty view, white sand, excellent internet, amazing shows, it worth to come second time. ![](https://a.travel-assets.com/ugc/hotel-reviews/d2f822eb-9f76-43ad-8820-83b2d1a75e88-1754900572384.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/70233d8d-b2f2-4b56-b0c5-39cff51fe95f-1754900576444.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ffb1258f-e500-4a90-9abd-c60b0fb44118-1754900573427.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c07c2b2e-a2ab-4f0d-b72e-b28aa7bc04a0-1754900576711.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Midi Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Rafael 2 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent ambient, close to downtown ##### Rafael Stayed 4 nights in Jun 2025 ### 4/10 Poor #### amr 2 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Definitely never again. The pictures online are very deceiving. It makes you feel that you are in a big resort but it’s super tiny with a huge building full of rooms but the entertainment part is very small. The beach side is very small. Food is horrible in every restaurant. There is nothing to eat. It looks like leftover food. The room was very bad. Very dirty. I requested to change the room more than three times with no help every time they say come tomorrow I paid about 2600 for a four-day vacation and it’s definitely not worth a dollar employees are very rude. You have to pay and tip every single one you pretty much deal with at the bar in the restaurant the guy with the beach towels and a lot more overall very stressful than relaxing. If it’s your first time you’re gonna be in a shock like me ##### amr Stayed 4 nights in Dec 2025 ### 2/10 Terrible #### Mrunal Pareshkumar 30 Dec 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, I did not enjoy my stay at Oasis Palm. Check-in was supposed to be at 3:00 PM, but even though we arrived before 2:30 PM, it took over two hours to get our room, which was extremely frustrating. I’ve stayed at many hotels and resorts before and have never experienced such a long and unexplained delay. The service was also very disorganized. When we asked for drinking water, the receptionist sent us to the coffee shop, and the coffee shop staff then told us to go to the restaurant. This back-and-forth was ridiculous and showed a lack of coordination. Additionally, the bathroom water had a bad smell, and the Wi-Fi connection was very poor throughout the stay. Overall, this was a disappointing experience and did not meet expectations. ##### Mrunal Pareshkumar Stayed 5 nights in Dec 2025 ### 8/10 Good #### Jackie Lee 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Older property but still acceptable. Food was good and lots of variety. ##### Jackie Lee Stayed 6 nights in Aug 2025 ### 4/10 Poor #### Tiffeny 18 Nov 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities The lines for food was crazy. If you showed up for breakfast at breakfast time you would wait 3 hours to eat. What is posted online as features of this resort ARE NOT what is actually in the resort. It is like a completely different resort. The kids pool is cool but in desperate need of a reno, the cement is all cut up and rips up feet. There are no fridges in the room, even though it states that there are fridges on expedia. The staff were nice but the resort itself was not great. Nice beach though. ##### Tiffeny Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Shalini 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff ##### Shalini Stayed 5 nights in Jul 2025 ### 2/10 Terrible #### Armando 13 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Room was not clean and there’s of other things I have pictures to share ![](https://a.travel-assets.com/ugc/hotel-reviews/c06c0c63-5e6d-47cc-970d-e45fab191033-1760360995777.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eda7c1e7-e72a-4875-bbe2-c7e21d73a79f-1760360995754.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/79115fba-375e-4b4d-8349-7c4bca8daf7d-1760360993940.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/052929be-fe73-4b2f-b13e-8fbae4e691d1-1760360996118.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Armando Stayed 4 nights in Oct 2025 ### 8/10 Good #### Michael 17 Mar 2025 Liked: Cleanliness, staff & service Very family friendly and lots for all members to do. ##### Michael Stayed 4 nights in Mar 2025 ### 8/10 Good #### Jose Javier 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was ok unfortunately the drinks offered have low quality and the beers aren´t the best at all. ##### Jose Javier Stayed 4 nights in May 2025 ### 10/10 Excellent #### Jose 13 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great family vacation ##### Jose Stayed 4 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Beloved Playa Mujeres - 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