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Top Playa del Carmen Hotel Reviews
Hotel Riu Palace Riviera Maya - All Inclusive
10/10 Excellent
"Friendly staff Some food at the buffet cold"
Grand Riviera Princess - All Inclusive
8/10 Good
"They had mosquitoes and they bitten me up it was near the drop off front last stop if was waiting around to be picked up there you were fair game for those mosquitoes. I started walking back to my area you could not stand around and wait for the trolley in that area."
Grand Sunset Princess - All Inclusive
10/10 Excellent
"The slides were the best"
Valentin Imperial Rivera Maya All Inclusive - Adults Only
8/10 Good
"Valentin Imperial is a fantastic resort with superior cleanliness, rich cultural authenticity, lively entertainment, and a great dining policy. If they upgrade their liquor and craft beer program to match competitor standards, it would easily be a flawless 5-star experience. As tequila, mezcal, and beer drinkers, we were disappointed by the bar options. There was only one choice of mezcal available across the resort, with no upgraded options even for an extra charge. The tequila and beer selection felt similarly restricted. The brands categorized as "premium" here are standard base inclusions at comparable luxury resorts in the area (such as Impression Moxché or Atelier Playa Mujeres)."
Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive
10/10 Excellent
"Everything was wonderful. A week was not enough!"
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive
8/10 Good
"Stayed for 5 nights from 12-17 October 2026. Check-in was fast and efficient. We booked a preferred ocean view room which had separate check-in area. The first room missed the mark. A view of trees and ongoing construction work that we weren’t aware of. Several phone calls and a visit to front desk, we were allocated a room in Block 25 with an ocean view and the pool. Rooms are super spacious, lovely furnishings and balcony. Daily room cleaning, mini bar restock and concierge. As preferred customers you have a lounge with bar and snacks, an outdoor restaurant along the beach and a preferred beach area. To be honest, we didn’t utilise all of the extra perks that came with preferred because the general pool, beach and bar service were excellent. The staff were so friendly and happy to greet you, the food - we ate at the French restaurant which was amazing and the steak restaurant next to the seafood. We also tried the hydro pool and had a couples massage. The Spa is fantastic. This is our second time visiting and even with the renovations taking place it didn’t impact our stay too much however I would have liked notification of this before we arrived."
Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive
8/10 Good
"N/A"
Ocean Riviera Paradise All Inclusive
10/10 Excellent
"El hotel es increíble!!!excelente comida y bebidas las albercas muy limpias,a lo único que le pongo cero es ala Playa muy fea,pero recomiendo el hotel 100%"
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only
10/10 Excellent
"The resort was beautiful, the service was the best I have ever had traveling to Mexico. The food was great. My only complaint is I didn't like the menu about 80% of the menu is seafood and I'm not a big seafood eater. The service at the resort was so good they made me off menu meals that were fabulous. Now that's a 5* vacation."
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