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Top Playa del Carmen Hotel Reviews
Platinum Yucatan Princess Adults Only - All Inclusive
8/10 Good
"This was our second time here. We could not wait to go back because we wanted to stay in building 3 in a swim out since they go right into the main pool with the swim up bar. We sent several requests asking for building 3. Always received a response saying they have that in our notes. I know you can not always guarantee the building you request. However, the ENTIRE building 3 was closed for our entire stay. An email to let us know that we could not have our request would have been nice. It is a shame because we brought other people with us who were looking forward to these swim up rooms. We liked the food and the entertainment staff were amazing. Because of lack of communication, we most likely will not be back."
Valentin Imperial Rivera Maya All Inclusive - Adults Only
10/10 Excellent
"This is our second time at Valentin Imperial and we LOVED it again! The pools were incredible, food was delicious, grounds were kept clean. We are huge coffee drinkers. Recently they opened a coffee shop and it was fantastic. We stayed in a deluxe Jr. suite this time and it fit our needs perfectly. We’ll hopefully be returning in a few years."
Hotel Riu Palace Riviera Maya - All Inclusive
10/10 Excellent
"Friendly staff Some food at the buffet cold"
Grand Riviera Princess - All Inclusive
8/10 Good
"They had mosquitoes and they bitten me up it was near the drop off front last stop if was waiting around to be picked up there you were fair game for those mosquitoes. I started walking back to my area you could not stand around and wait for the trolley in that area."
Grand Sunset Princess - All Inclusive
10/10 Excellent
"The slides were the best"
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive
8/10 Good
"Stayed for 5 nights from 12-17 October 2026. Check-in was fast and efficient. We booked a preferred ocean view room which had separate check-in area. The first room missed the mark. A view of trees and ongoing construction work that we weren’t aware of. Several phone calls and a visit to front desk, we were allocated a room in Block 25 with an ocean view and the pool. Rooms are super spacious, lovely furnishings and balcony. Daily room cleaning, mini bar restock and concierge. As preferred customers you have a lounge with bar and snacks, an outdoor restaurant along the beach and a preferred beach area. To be honest, we didn’t utilise all of the extra perks that came with preferred because the general pool, beach and bar service were excellent. The staff were so friendly and happy to greet you, the food - we ate at the French restaurant which was amazing and the steak restaurant next to the seafood. We also tried the hydro pool and had a couples massage. The Spa is fantastic. This is our second time visiting and even with the renovations taking place it didn’t impact our stay too much however I would have liked notification of this before we arrived."
Holiday Inn Club Vacations The Royal Haciendas by IHG - All inclusive
8/10 Good
"N/A"
Ocean Riviera Paradise All Inclusive
10/10 Excellent
"El hotel es increíble!!!excelente comida y bebidas las albercas muy limpias,a lo único que le pongo cero es ala Playa muy fea,pero recomiendo el hotel 100%"
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only
10/10 Excellent
"The resort was beautiful, the service was the best I have ever had traveling to Mexico. The food was great. My only complaint is I didn't like the menu about 80% of the menu is seafood and I'm not a big seafood eater. The service at the resort was so good they made me off menu meals that were fabulous. Now that's a 5* vacation."
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