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Rosewood Mayakoba

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On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
6 outdoor pools, open 7:00 AM to 7:00 PM, free pool cabanas

Overview of Rosewood Mayakoba

Rosewood Mayakoba

5 out of 5

4.9/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationEl Camaleon Mayakoba Golf Course17 min walk
  • Popular LocationTres Rios Ecopark6 min drive
  • Popular LocationGrand Coral Golf Riviera Maya9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)44 min drive

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About this area

Playa del Carmen

Located in Playa del Carmen, Rosewood Mayakoba is on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Travelling with kids? Consider 3D Museum of Wonders, or check out an event or a game at Mario Villanueva Stadium Madrid. Discover the area's water adventures with scuba diving, snorkelling and parasailing nearby, or enjoy the great outdoors with skydiving.
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Popular Location

What's nearby

  • El Camaleon Mayakoba Golf Course - 17 min walk
  • Tres Rios Ecopark - 6 min drive
  • 28 de Julio Square - 9 min drive
  • Grand Coral Golf Riviera Maya - 9 min drive
  • Punta Esmeralda Beach - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • Casa del Lago — 1 min walk
  • Punta Bonita — 1 min walk
  • El Puerto - 6 min drive
  • Fonda Argentina - 7 min drive
  • La Vagabunda - 7 min drive

About this property

Rosewood Mayakoba

Upscale hotel on the beach, with 6 outdoor swimming pools
Spend the day relaxing at the beach, practising your swing on Rosewood Mayakoba's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. All 136 rooms boast private plunge pools, and offer free WiFi and furnished patios. IPod docking stations and living rooms are standard, as are flat-screen TVs with satellite channels.
Rosewood Mayakoba offers 136 forms of accommodation which are accessible via exterior corridors and feature private plunge pools and iPod docking stations. Rooms open to furnished patios. This accommodation offers separate living rooms. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Microwaves, fridges and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Golf course, outdoor tennis courts, a health club and a sauna.

Guests aged under 16 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sense Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

Rosewood Mayakoba is listed in the 2020 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: MXN 1000 for adults and MXN 500 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 2 beach bars and 3 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 6 outdoor pools
  • 2 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Golf course
  • Golf driving range
  • Kayaking
  • Lifeguards on site
  • Motorised watercraft
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Firepit
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Hand-held showerhead
  • In-room accessibility (select rooms)
  • Portable shower seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Ice maker
  • Microwave (on request)
  • Minibar
  • Fridge (on request)
  • Hob

Outdoor space

  • Furnished patio

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Private plunge pool
  • Restaurant dining guide
  • Separate living room
  • Slippers
  • Turndown service
  • Window screens

Similar properties

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Playa del Carmen
Playa del Carmen
Business-friendly
Business-friendly
5 star
5 star
Hotel
Hotel
Guest rating 4.5+
Guest rating 4.5+
Free WiFi
Free WiFi
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 1000 for adults and MXN 500 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the health club, fitness facility or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Mayakoba
Mayakoba Rosewood
Rosewood Mayakoba
Rosewood Mayakoba Hotel
Rosewood Mayakoba Hotel Playa del Carmen
Rosewood Mayakoba Playa del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Rosewood Mayakoba Riviera Maya/Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba l Carmen
Rosewood Mayakoba Hotel
Rosewood Mayakoba Playa del Carmen
Rosewood Mayakoba Hotel Playa del Carmen

Frequently asked questions

4.9
Exceptional
Rating 5 - Excellent. 306 out of 325 reviews
5 - Excellent 94%
Rating 4 - Good. 13 out of 325 reviews
4 - Good 4%
Rating 3 - Okay. 2 out of 325 reviews
3 - Okay 1%
Rating 2 - Poor. 2 out of 325 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 325 reviews
1 - Terrible 1%

5.0/5

Cleanliness

4.9/5

Staff & service

4.9/5

Amenities

4.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property and the experience was incredible
Stayed 3 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing. Was immediately impressed from the welcome at the airport all the way to the final good bye. The food is some of the best I have had in all of Mexico. The amenities and concierge/butler service were impressive and I never heard the word “no”. Truly an amazing experience. Plan to return.
Stayed 4 nights in Feb 2021

5/5 Excellent

Stayed 6 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Nov 2020