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Top Playa del Carmen Hotel Reviews
Sandos Caracol Nature Resort & Water Park All Inclusive
8/10 Good
"Was a good hotel. Definitely be prepared for a lot of walking but overall a good options."
Hotel Riu Palace Riviera Maya - All Inclusive
10/10 Excellent
"Swim up bar closes early and they should upgrade to wristband keys."
Grand Riviera Princess - All Inclusive
10/10 Excellent
"M"
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
8/10 Good
"The spa at Secrets was truly extraordinary. The pool, sauna, and overall spa facilities were incredibly luxurious and absolutely worth the money. The entire experience was relaxing and memorable, and I would definitely return just for the spa. The room, restaurants, and outdoor pools were also amazing. We really enjoyed the overall atmosphere of the resort and the quality of the facilities. I especially recommend the Observatory, the rooftop pool and restaurant exclusively available to Preferred Club guests. It was definitely one of the highlights of our stay. The only downside was the humidity in our room. The relative humidity remained between 59% and 63% throughout our entire stay, even with the air conditioning running continuously. The room often felt quite humid and damp, which was a little uncomfortable. Aside from the humidity issue, we had a wonderful experience overall and would gladly return, especially for the spa."
Hotel Xcaret Arte - All Parks / All Fun Inclusive, Adults Only - All inclusive
8/10 Good
"The hotel is wonderful and everything is very well organized, but there was one thing I didn't like: there are too many people involved in resolving issues—in other words, there is a lot of bureaucracy. It seems like there is no centralized system for handling certain situations; too many people are involved in everything. Apart from that, I would return without hesitation."
Grand Sunset Princess - All Inclusive
10/10 Excellent
"The property is absolutely beautiful. The staff and personnel were outstanding. I will be back. Highly recommend 👌."
Ocean Riviera Paradise All Inclusive
10/10 Excellent
"Book privilege it was the best experience. Staff was so nice Alan was the butler assigned to us he was so sweet. The food was good I cant really say I have any complaints there. The whole fried fish and the Mahi Mahi amazing. Its not a party resort though just good for relaxation and the drinks are amazing"
Paradisus Playa del Carmen – Riviera Maya - All Inclusive
8/10 Good
"The hotel staff were excellent! The housekeeping team was absolutely on top of everything. You could leave your room for half a second and come back to find your clothes folded and neatly put away. Exceptional service all around! Laura, our server, was also excellent and extremely attentive. She was always on top of everything and made sure we were well taken care of. My only complaint would be the sales pitch team. I understand that it’s their job, but they were very persistent about trying to sell us their Reserve Club. It became a little overwhelming at times. Overall, though, the staff and service were fantastic, and we really enjoyed our stay!"
The Reef Coco Beach Resort & Spa- Optional All Inclusive
10/10 Excellent
"We go twice a year!!! Love it!!!!"
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