Search Marina Hotels in Cancun South

"Everything was excellent maybe just updated tv"

"I enjoyed my stay at the Occidental Costa Cancun despite a few problems which the staff attemped to address. Initially, I was allocated a room oppisite the pool and large speakers and I knew on arrival that this would not suit me as I prefer a quiet room away from loud music. With a little discussion, I was allocated another seaview room by a very nice suoervisor in a quiet part of the hotel. The location was perfect, the seaview was lovely but as I enteted the room, I noticed a smell of drains! particularly at the entrance. Staff sent someone to sort the problem out. They checked the shower drain, but the smell persisted up to my last day, today. I was a bit disappointed as this trip was a special treat to myself for a special birthday and I wanted everything to be perfect. Unfortunately it was not. Please sort out this problem in rolm 558 for the benefit of other guests and the hotels reputation. There were some good points however, the staff were always very helpful and polite , and the food was generally very tasty, with a good variety and the drinks are of good quality. The beach is small but sufficient, and there was generally a nice atmosphere in the hotel. There were also a range of activities on each day, snd evening shows which were ok."

"Friendly staff …amazing resort"

"Amazing staff, the entertainment staff was the best I have ever experienced! They made the whole trip very memorable. Definitely recommend the Riu Cancun"

"We had preferred club status, our butler Oscar was super helpful! And the service all round was excellent. It was a clean property. Overall, we would go back!"

"Excellent service and friendly staff. They keep the facilities really clean. There is also good care ant the restaurants on getting you what you need, specially with allergies. There is a great kids waterpark for families. And the food is all excellent. My only main complaint is the there aren’t a lot of bathrooms on the property. Especially if you’re on the beach…. "

"I don’t even know where to start this review. This was my second time staying at RIU Caribe, and let me tell you, the way they continue to raise the bar is unbelievable! The hotel has had upgrades since my last visit, and everything is even better now. The food was AMAZING, and the staff was WONDERFUL, everyone was extremely friendly, helpful, and welcoming. Our room was very clean, and even the linens smelled amazing. The hotel offers incredible activities, and the pool party was such a great surprise with so much entertainment and fun energy. It was my husband’s first time there, and he can’t stop talking about it or planning our next trip back to this resort. I’m so happy I chose to return to RIU Caribe. It truly offers a complete experience. Thank you for making this trip so memorable!"