Pleasantly surprised. Great location in a quiet neighbourhood within walking distance of the major sites and Victoria Station. My room was larger than I anticipated and overlooked Vincent Square. Had 2 excellent dinners in the hotel restaurant, a bit pricey but tasty. Ate breakfasts at a small spot just around the corner at reasonable prices. The concierge and the customer service manager were very helpful.
Staff were very friendly and extremely helpful. They went out of their way to ensure we had a great vacation. Location was ideal: quiet street to get out of the hustle and bustle but close enough to walk to most of the major attractions. Room was always clean and in good condition.
We stayed in a family room (2 adults and 3 kids) for three nights. The room was very nice and had sufficient room for the 5 of us. The buffet breakfast was enjoyable, but we also had dinner in the restaurant, which was not great. There are much better options, for dinner, in London. The afternoon tea, especially for the kids, was excellent. The location is an easy walk to tube and train stations, as well as Westminster Abbey, Buckingham Palace, Big Ben, London Eye, etc. I highly recommend this hotel for those staying in the London area with kids.
Traveller from Pittsburgh, PA
Once a monastery and a block of Victorian flats, the hotel is set on a side street one block from Westminster Abbey and the …More
Excellent location, very close to Victoria train station, 5 minute walk to Victoria coach station( buses to all London airports), several city bus stops, underground station close as well. Buckingham palace in a walking distance.
Home to some of London's most famous institutions —the Houses of Parliament (Big Ben), Westminster Abbey, and Tate Britain— Westminster is busy by day and quiet by night. Buckingham Palace is located across lovely St. James's Park; Whitehall leads to Trafalgar Square and the National Gallery, passing 10 Downing Street and the Queen's mounted troops at Horse Guards on the way. The streets around Victoria Station offer hotels to suit all budgets.
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