Park Plaza London Waterloo is located in London City Centre, a neighbourhood in London, and is in the entertainment district and near a metro station. The Vaults and Imperial War Museum are cultural highlights, and some of the area's notable landmarks include London Eye and Big Ben. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Sea Life London Aquarium, a top attraction not to be missed. Guests love the hotel's location for the sightseeing. It's also convenient for public transportation: Lambeth North Underground Station is 6 minutes on foot and Waterloo Underground Station is 11 minutes.
Eco-friendly London hotel in London City Centre, walk to St. Thomas' Hospital
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Mandara has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Awards and affiliations
Green/Sustainable Property This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (GBP 50.00 per night)
Off-site parking within 0.3 mi (GBP 20 per day)
Food and drink
English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 21.00 for adults and GBP 21.00 for children
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Things to do
Fitness centre
Full-service spa
Indoor pool
Sauna
Steam room
Family friendly
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Lift
Free newspapers in reception
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Business centre
Meeting rooms
Outdoors
Terrace
Spa
2 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Fee for English breakfast: GBP 21.00 for adults and GBP 21.00 for children (approximately)
Self-parking fee: GBP 50.00 per night
Off site parking fee: GBP 20 per day (0.3 mi away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
We should mention
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London
Overall score and ratings
4.3
Excellent
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Room cleaning only once in 3 days. Even after requesting the room was not cleaned, the room service plates and dishes were also not taken out Had to go down to the reception to ask for service. Breakfast items were not refilled in a timely manner.
Stayed 4 nights in Jun 2022
2/5 Poor
Joanne
Travelled with partner
27 Jun 2022
Liked: Staff & service
We liked the bed and air conditioning.
We didn't like the darkness throughout the hotel, We didn't like the fact that when checking in we were not told that everything is computerized and where to manage lights for the bathroom which we needed quickly.
We didn't like the dirty dressing table surface of glue patches or the blackout blind which had a large crack down the side and let the light pour in.
The toilet floor was still full of hair from the previous people staying in that room . Also the floor around the bed was not swept and cleaned ( sticky floor)
At check out we just handed the keys and wasn’t even asked how our stay was.