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Overview of Park Plaza London Waterloo

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Guest reviews

4.4 / 5Excellent
3,881 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa

Map

Highlights

Popular LocationFlorence Nightingale Museum5 min walk
Popular LocationImperial War Museum6 min walk
RestaurantHikari1 min walk
RestaurantJoy Taste1 min walk
AirportLondon (LCY-London City)40 min drive

Choose dates to view prices

  • Superior Double Room

    4.4/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
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  • Superior Twin Room

    4.4/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 2 Single Beds
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  • Superior King Room

    4.6/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 1 King Bed
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  • Studio (1 King Bed)

    4.6/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
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  • Studio (2 Twin Beds)

    4.7/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 4
    • 2 Single Beds and 1 Double Sofa Bed
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  • Executive Double Room

    4.5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
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  • Executive Studio (1 King Bed)

    4.8/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
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  • Executive Studio (2 Twin Beds)

    4.4/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 4
    • 2 Single Beds and 1 Double Sofa Bed
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  • Suite, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
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About this area

London

Located in London's London City Centre neighbourhood, Park Plaza London Waterloo is in the city centre and near the beach. Imperial War Museum and The Vaults are cultural highlights, and some of the area's notable landmarks include London Eye and Big Ben. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Sky Garden, a top attraction not to be missed. Our guests love the hotel's location for the sightseeing. It's also convenient for public transport: Lambeth North Underground Station is 6 minutes by foot and Waterloo Underground Station is 11 minutes.

Map
Popular Location

What's nearby

  • Florence Nightingale Museum - 5 min walk
  • Imperial War Museum - 6 min walk
  • The Vaults - 7 min walk
  • Southbank Centre Book Market - 8 min walk
  • Old Vic - 10 min walk

Getting around

  • Lambeth North Underground Station - 6 min walk
  • London Waterloo Station - 11 min walk
  • London (LCY-London City) - 40 min drive

Restaurants

  • Hikari - 1 min walk
  • Joy Taste - 1 min walk
  • Riverside2 - 1 min walk
  • Florentine - 1 min walk
  • The Pineapple Bar - 2 min walk

About this property

Park Plaza London Waterloo

4-star London hotel in London City Centre, walk to St. Thomas' Hospital
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 494 rooms provide complimentary wireless Internet access, 24-hour room service and LED TVs. Guests will also find minibars, rainfall showerheads and pillow menu.
Park Plaza London Waterloo offers 494 forms of accommodation with minibars and laptop-compatible safes. A pillow menu is available. 48-inch LED televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
Mandara Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: GBP 45.00 per night

Food and drink

English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 19.50 for adults and GBP 19.50 for children
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

Fitness centre
Full-service spa
Indoor pool

Family friendly

Dry-cleaning service
Indoor pool
Laundry facilities

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
German
Italian
Spanish

Business services

Business centre
Meeting rooms

Outdoors

Terrace

Spa

2 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hot springs/mineral springs
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Climate control (heating)
Hypo-allergenic bedding
Pillow menu

Bathroom

Designer toiletries
Hairdryer (on request)
Rainfall showerhead
Shower

Entertainment

48-inch LED TV
Films for purchase

Food and drink

Minibar

More

Desk
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Phone

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Renovations and closures

This property is closed from 29 March 2020 to 4 July 2020 (dates subject to change).

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 19.50 for adults and GBP 19.50 for children (approximately)
  • Self-parking fee: GBP 45.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Guests under 18 years old are not allowed in the spa

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Frequently asked questions

Guest reviews

4.4
Excellent
5 - Excellent
2,231
4 - Good
1,225
3 - Okay
284
2 - Mediocre
96
1 - Poor
45
4.5
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Apr 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was within walking distance to many London attractions. Hotel staff were helpful and knowledgeable.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Honestly loved this hotel, fab location, lovely rooms, such friendly and helpful staff. I had asked for a room with nice view as travelling for a special birthday and they upgraded us to an executive studio on 11th floor with views of london eye, big ben etc free of charge and also put prosecco and some sweet things in room (free of charge also) reception area a tad dark but not really an issue and this appears to be in keeping with the decor and ambience!! Thanks so much for a lovely 2 nights stay, shall be returning soon and hopefully for longer stay!! Keep up the good work folks

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020