Park Plaza London Waterloo

Photo gallery for Park Plaza London Waterloo

Primary image
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Park Plaza London Waterloo

Park Plaza London Waterloo

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
6 Hercules Road, London, England, SE1 7DP

Explore the area

  • Popular LocationLondon Eye12 min walk
  • Popular LocationBig Ben13 min walk
  • Popular LocationWestminster Abbey16 min walk
  • AirportLondon (LCY-London City)36 min drive

Choose dates to view prices

About this area

London

Park Plaza London Waterloo is located in London City Centre, a neighbourhood in London, and is in the entertainment district and near a metro station. The Vaults and Imperial War Museum are cultural highlights, and some of the area's notable landmarks include London Eye and Big Ben. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Sea Life London Aquarium, a top attraction not to be missed. Guests love the hotel's location for the sightseeing. It's also convenient for public transportation: Lambeth North Underground Station is 6 minutes on foot and Waterloo Underground Station is 11 minutes.

What's nearby

  • Florence Nightingale Museum - 5 min walk
  • Imperial War Museum - 6 min walk
  • London Eye - 12 min walk
  • Big Ben - 13 min walk
  • Westminster Abbey - 16 min walk

Getting around

  • Lambeth North Underground Station - 6 min walk
  • London Waterloo Station - 10 min walk
  • London (LCY-London City) - 36 min drive

Restaurants

  • Cafe Ishaq - 3 min walk
  • The Corner Cafe - 3 min walk
  • Travel Café - 4 min walk
  • The Three Stags - 4 min walk
  • Chunnel Bar - 4 min walk

About this property

Park Plaza London Waterloo

Eco-friendly London hotel in London City Centre, walk to St. Thomas' Hospital
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Mandara has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 50.00 per night)
  • Off-site parking within 0.3 mi (GBP 20 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 21.00 for adults and GBP 21.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 48-inch LED TV
  • Films for purchase

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 21.00 for adults and GBP 21.00 for children (approximately)
  • Self-parking fee: GBP 50.00 per night
  • Off site parking fee: GBP 20 per day (0.3 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 642 out of 1165 reviews
5 - Excellent 55%
Rating 4 - Good. 358 out of 1165 reviews
4 - Good 31%
Rating 3 - Okay. 101 out of 1165 reviews
3 - Okay 9%
Rating 2 - Poor. 41 out of 1165 reviews
2 - Poor 4%
Rating 1 - Terrible. 23 out of 1165 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.1/5

Eco-friendliness

3/5 Okay

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room cleaning only once in 3 days. Even after requesting the room was not cleaned, the room service plates and dishes were also not taken out Had to go down to the reception to ask for service. Breakfast items were not refilled in a timely manner.
Stayed 4 nights in Jun 2022

2/5 Poor

Travelled with partner
Liked: Staff & service
We liked the bed and air conditioning. We didn't like the darkness throughout the hotel, We didn't like the fact that when checking in we were not told that everything is computerized and where to manage lights for the bathroom which we needed quickly. We didn't like the dirty dressing table surface of glue patches or the blackout blind which had a large crack down the side and let the light pour in.
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with partner
Liked: Amenities, property conditions & facilities
The toilet floor was still full of hair from the previous people staying in that room . Also the floor around the bed was not swept and cleaned ( sticky floor) At check out we just handed the keys and wasn’t even asked how our stay was.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walking distance to train and tube station.
Stayed 4 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low water pressure in shower
Stayed 4 nights in Jun 2022