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Park Plaza London Waterloo

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Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Park Plaza London Waterloo

Park Plaza London Waterloo

4 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationLondon Eye12 min walk
  • Popular LocationBig Ben13 min walk
  • Popular LocationWestminster Abbey16 min walk
  • AirportLondon (LCY-London City)39 min drive

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About this area

London

Located in London's London City Centre neighbourhood, Park Plaza London Waterloo is in the city centre and near a metro station. The Vaults and Imperial War Museum are cultural highlights, and some of the area's notable landmarks include London Eye and Big Ben. Check out an event or a game at Emirates Stadium, and consider making time for Madame Tussauds Wax Museum, a top attraction not to be missed. Guests love the hotel's location for the sightseeing. It's also convenient for public transportation: Lambeth North Underground Station is 6 minutes on foot and Waterloo Underground Station is 11 minutes.
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Popular Location

What's nearby

  • St. Thomas' Hospital - 4 min walk
  • Florence Nightingale Museum - 5 min walk
  • London Eye - 12 min walk
  • Big Ben - 13 min walk
  • Westminster Abbey - 16 min walk

Getting around

  • Lambeth North Underground Station - 6 min walk
  • London (QQW-Waterloo Train Station) - 11 min walk
  • London (LCY-London City) - 39 min drive

Restaurants

  • Four Corners - 3 min walk
  • The Three Stags - 4 min walk
  • The Corner Cafe - 4 min walk
  • Scooter Caffé - 4 min walk
  • Coleman - 5 min walk

About this property

Park Plaza London Waterloo

Eco-friendly London hotel in London City Centre, walk to Old Vic
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 494 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also find minibars and LED TVs.
Park Plaza London Waterloo offers 494 forms of accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Mandara Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 45.00 per night)
  • Off-site parking within 0.3 mi (GBP 20 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 19.50 for adults and GBP 19.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer (on request)
  • Rainfall showerhead
  • Shower

Entertainment

  • 48-inch LED TV
  • Films for purchase

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 19.50 for adults and GBP 19.50 for children (approximately)
  • Self-parking fee: GBP 45.00 per night
  • Off site parking fee: GBP 20 per day (0.3 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 1207 out of 2188 reviews
5 - Excellent 55%
Rating 4 - Good. 725 out of 2188 reviews
4 - Good 33%
Rating 3 - Okay. 170 out of 2188 reviews
3 - Okay 8%
Rating 2 - Poor. 57 out of 2188 reviews
2 - Poor 3%
Rating 1 - Terrible. 29 out of 2188 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location. Good size room. Frustrating about the swimming pool rules but apart from that v good.
Stayed 2 nights in May 2021

1/5 Terrible

Disliked: Staff & service
Stayed 1 night in Oct 2020

5/5 Excellent

Stayed 2 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Feb 2020